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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.78,899 reviews
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SCHOENET's profile image
SCHOENET 
4 months ago

Ally always takes care of me. The recall work took a bit longer than she expected it to, but she called and kept me updated. 

Business response:

Thank you for your feedback! We're glad Ally takes great care of you and appreciates your patience during the recall work. We strive to keep our customers informed and will continue to do so. Thanks for choosing us! 

LINDA.NASTOUPIL's profile image
LINDA.NASTOUPIL 
4 months ago

Great customer service! I love my Volvo and Crest has exceptional service. I trust them completely. 

Business response:

Thank you, Linda, for your wonderful review! We are thrilled to hear that you love your Volvo and that our team has provided you with exceptional service. Your trust means a lot to us, and we are committed to continuing to meet your expectations. We look forward to seeing you again next time! 

Hiral Patel's profile image
Hiral Patel 
4 months ago

It was my first time with Volvo Service, and it was very smooth. Just one thing, I wanted to get the cover for my front 12V power socket, which I did not get. Rest all a thumbs up. 

Business response:

Thank you, Hiral, for taking the time to share your experience with us. We're glad to hear that your first visit for service was smooth and that you were pleased with the overall experience. We appreciate your feedback regarding the cover for the front 12V power socket, and we would like to address this matter further. Please feel free to reach out to our General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688. We look forward to serving you again! 

FXZHAO's profile image
FXZHAO 
4 months ago

Mark has done great job while our car was at service! We appreciate his help! 

Business response:

Thank you for your positive feedback! We are thrilled to hear that Mark provided you with excellent service during your visit. Our team is dedicated to ensuring a great experience for our customers, and we appreciate you taking the time to share your thoughts. We look forward to seeing you next time! 

SNATEX's profile image
SNATEX 
4 months ago

Lyn is the best service advisor. He is very knowledgeable and helpful. He is also a great communicator. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that Lyn provided you with exceptional service. Our team takes pride in being knowledgeable and helpful, and it's great to know that Lyn's communication skills made a positive impact on your experience. We appreciate your support and look forward to assisting you again in the future! 

msgoldman77's profile image
msgoldman77 
4 months ago

I had a great transaction with Barry. He was honest, transparent and great to work with. 

Business response:

Thank you for your kind words! We're happy to hear Barry provided honest and transparent service and made your transaction a great experience. We appreciate your business! 

SURAFELMATHIAS's profile image
SURAFELMATHIAS 
4 months ago

Great customer service from my service advisor Ali. I highly recommend this dealership for their repair services. They were professional, knowledgeable and did an excellent job cleaning my car insde & out before returning back to me. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with Ally and that our team provided you with professional and knowledgeable service. We take pride in ensuring our customers' vehicles are returned in excellent condition, and we appreciate your recommendation. We look forward to seeing you next time! 

lbm9214's profile image
lbm9214 
4 months ago

I have owned 6 Volvos over the years. Lyn has been my advisor for the last three and I trust him to have my best interest in mind. 

Business response:

Thank you for your wonderful review! We are thrilled to hear about your positive experience with Lyn and appreciate your trust in him as your advisor. Your loyalty over the years is truly valued, and we look forward to continuing to support you with your Volvo needs. 

PUJAN.BAN's profile image
PUJAN.BAN 
4 months ago

Straight forward communication and we were able to agree on price very quickly. Highly recommended. Thank you Brandon and Nick! 

Business response:

Thank you for the great feedback! We're happy to hear Brandon and Nick made the process quick and easy. We appreciate your recommendation! 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 8,899 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 8:00 p.m.