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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service was good but communication could be better. Love the new loaner car I was driving.
Business response:
We greatly appreciate your positive feedback about your service experience with us. We understand that while the service quality met your expectations, there is room for improvement in our communication process. Your input helps us identify areas where we can enhance the overall customer experience. We are delighted to hear that you enjoyed driving the new loaner vehicle during your visit. Thank you for choosing Crest Volvo Cars and for taking the time to share your thoughts with us.
Everything was taken care of as promised and on time. Service excellent as usual. Nothing else.
Business response:
Thank you for your review and for taking the time to share your experience. We are delighted to hear that we delivered on our commitments and met your timeline expectations. Your recognition of our excellent service means a great deal to our team. We appreciate your continued trust in us and look forward to providing you with the same reliable service in the future.
service department always does a good job. This time they upgraded my software and made sure i had a way home
Business response:
We are overjoyed to hear about your positive experience with our service department. It's wonderful to know that our team consistently delivers quality work and that you feel well taken care of during each visit. We're especially pleased that the software upgrade went smoothly and that we were able to ensure you had reliable transportation arranged. Your trust in our service means everything to us, and we look forward to continuing to provide you with the excellent care you deserve at Crest Volvo Cars.
Dealership is nice, service was very helpful with getting me in and my vehicle looked at.
Business response:
We are elated to hear about your positive experience with us! It's wonderful to know that you found our dealership welcoming and that our service team was able to help you get your vehicle the attention it needed. We take pride in providing helpful service and ensuring our customers feel well taken care of throughout their visit. Your kind words about our team's assistance mean a great deal to us at Crest Volvo Cars. We truly appreciate you taking the time to share your experience and look forward to serving you again in the... read more
Volvo number 5 for me and I have bought everyone of them from Crest Volvo. I’ve never had a bad experience!
Business response:
Thank you for your wonderful feedback! It means so much to know that you have chosen us for all five of your Volvo purchases. Your continued trust in Crest Volvo over the years truly demonstrates the lasting relationships we strive to build with our customers. We are thrilled that each experience has met your expectations and that you have never encountered any issues with our service. Your loyalty is exactly what drives us to maintain the high standards we set for ourselves every day. We look forward to being here for you w... read more
Jordan Farmer was fast and efficient in helping me service my car. Thank you crest Volvo.
Business response:
We genuinely appreciate your feedback about the quick and effective assistance you received with your car service. It's wonderful to hear that Jordan provided such prompt and thorough support during your visit. Your experience reflects exactly what we strive to deliver - reliable service that respects your time while ensuring your vehicle receives the attention it deserves. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience with us.
Crest Volvo Cars are superb as is the entire dealership team. In addition, Lynn Ford representing the service team as been fantastic. I am on my third Volvo from Crest and Lynn's service capabilities have been excellent. He has done a great job is the epitome of superb service, timely communication, and high quality technical knowledge.
Business response:
Thank you for your review, Jim. We are thrilled to hear about your wonderful experience with our team and vehicles. It means so much to know that you have chosen us for your third Volvo and that you find our cars to be exceptional. Your kind words about Lynn Ford and the service team truly warm our hearts. We understand how important excellent service capabilities, clear communication, and technical expertise are to our customers, and we are delighted that Lynn has consistently delivered on all these fronts. Your loyalty and... read more
Lynn and the manager on duty made the experience wonderful. I would not work with Jasmine again, but Lynn and the manager made the experience fantastic (per usual). Will continue to go back for all my Volvo service needs
Business response:
We are glad to hear about your wonderful experience with our service team. It means so much to know that Lynn and our manager provided you with the fantastic service you have come to expect from us. Your loyalty to Crest Volvo Cars for all your Volvo service needs is truly valued, and we appreciate you taking the time to share your positive feedback. We look forward to continuing to serve you with the same level of excellence you deserve.
Mark was patient, sincere and helpful . He ws aporiachsble and seemed trustworthy which is the most important isdue
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It means so much to hear that our team member showed patience and genuine care while assisting you. We're particularly pleased that you found him approachable and felt you could trust him, as building that foundation of trust is essential to everything we do. Your experience reflects exactly what we strive for at Crest Volvo Cars - providing helpful service with sincerity. Thank you for taking the time to share your positive experience.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,220 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 8:30 a.m.