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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dealership was efficient. Was able to schedule appointment quickly, loaner vehicle was readily available, and service was completed promptly as communicated. I especially liked the video review that was provided of any issues found, asking for electronic approval before proceeding with any work.
Business response:
We're so glad to hear that you had an efficient experience with us! It's great to know that you appreciated the quick appointment scheduling, the availability of the loaner vehicle, and the timely service. We're also happy that the video review and electronic approval process made a positive impact. Thank you for your feedback, and we look forward to serving you again in the future!
Lyn Ford is without peer & the best service advisor I have had in over 30 years. His communication as well as going the extra mile makes all the difference in the world.
Business response:
Thank you for sharing your experience! We're so glad to hear that Lyn Ford has provided you with outstanding service. We truly appreciate his dedication to going above and beyond for our customers. It's great to know his efforts have made a positive impact on your visits. We look forward to continuing to serve you!
Ally and the Crest Volvo team are always great and very accomodating to work with.
Business response:
It's great to hear that Ally and the team consistently provide you with excellent and accommodating service! We appreciate you taking the time to share your positive experience. We're glad they make working with us so easy, and we look forward to seeing you next time!
We love Volvo more because of Lynn! Lynn is so knowledgeable, hospitable, and helpful! Thanks!
Business response:
It's wonderful to hear that Lynn has made such a positive impact on your experience! We're delighted that you find him knowledgeable, hospitable, and helpful. We understand that excellent service can truly enhance the ownership experience, and we're glad Lynn has provided that for you. Thank you for sharing your appreciation!
I was greeted promptly and in a friendly manner. The dealership is clear and very inviting. The courtesy car was waiting for me. All staff members seem to know ther job and do it well.
Business response:
It's fantastic to hear about your positive experience! We're pleased that you were greeted promptly and in a friendly manner, and that you found the dealership clear and inviting. We're also glad the courtesy car was ready for you. It's wonderful that you observed our staff members performing their jobs well. We strive to create a welcoming and efficient environment for all our customers. Thank you for sharing your feedback and we look forward to seeing you next time!
Edward Mendoza was a pleasure to work with have us a chance to drive the exact vehicle we wanted and time to decide it was the right move for us.
Business response:
We're pleased to hear that Edward Mendoza provided you with such a positive experience. It's great that he gave you the opportunity to test drive the exact vehicle you wanted and allowed you the time to make an informed decision. We appreciate your feedback and are glad you felt comfortable throughout the process.
Lyn has been our advisor for 20yrs and we trust him - quality of service remains high
Business response:
It's wonderful to hear about your long-standing relationship with Lyn! We're delighted that you've trusted him as your advisor for 20 years, and that the quality of service remains consistently high. We truly value customer loyalty and are pleased that we've been able to earn your trust over the years. Thank you for sharing your feedback.
Lynn did a great job helping me. My car was perfectly clean when I came to pick it up
Business response:
It's wonderful to hear that Lynn provided you with such helpful service! We're also delighted that your car was perfectly clean upon pickup. We understand that a clean vehicle adds to the overall service experience, and we're glad we met your expectations. We appreciate you taking the time to share your positive feedback.
Jordan and the Crest team were fast, efficient, and thorough for my first maintenance visit with my new Volvo!
Business response:
Thank you for the great feedback! We're so glad to hear that Jordan and the Crest team provided you with a fast, efficient, and thorough experience during your first maintenance visit. We’re happy to know you’re enjoying your new Volvo and look forward to continuing to serve you in the future!
Crest Volvo Cars has a 4.7 star rating with 8,949 reviews.
Crest Volvo Cars is open now. It will close at 8:00 p.m.