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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Always quick and reasonable! My original advisor was busy with another customer but Jasmin stepped in to help me with my car's service appointment and was very easy to work with. I knew my tires were low tread and the service technician caught that and replaced. Loaner is also nice to have!
Business response:
We are pleased to hear about your positive experience with our efficient and fair service. It's wonderful that Jasmin was able to step right in and provide you with excellent assistance for your service appointment. We're glad our service technician was thorough in identifying your tire tread issue and taking care of the replacement promptly. Your feedback about our loaner vehicle service is also greatly appreciated. Thank you for recognizing the quality care we strive to provide at Crest Volvo Cars.
I like Crest Volvo a lot. I use Ally Gallagher for my service advisor and she does a great job explaining the process and keeping me informed. The service techs do a good job and I trust them to do the job correctly the first time. The waiting area is nice and the dealership is clean and bright.
Business response:
Thank you for sharing your wonderful experience with us. We are delighted to hear that you appreciate our dealership and the service we provide. It means so much to know that our service advisor keeps you well-informed throughout the process and that you have confidence in our technicians to handle your vehicle correctly. We take great pride in maintaining a welcoming environment with our clean and comfortable facilities. Your trust in our team is incredibly valuable to us, and we look forward to continuing to serve you with... read more
Best dealer ever . .rolled out the red carpet and made feel like vip. I got quality service and will be back for my next purchase
Business response:
We are overjoyed to hear about your exceptional experience with us! It brings us great satisfaction to know that we provided you with the VIP treatment you deserved and that you felt truly welcomed from the moment you arrived. Your recognition of our quality service means everything to our team at Crest Volvo Cars. We look forward to serving you again for your next vehicle purchase and continuing to exceed your expectations. Thank you for choosing us and for taking the time to share your wonderful feedback.
I can’t say enough great things about my experience. It was simply delightful and unlike any car buying experience I’ve ever had. The team made it easy and took care of everything. They were detailed and always one step ahead. I’ve had several follow up questions and everyone is friendly and always helpful. I have a high standard for customer service and they really impressed me. Plus my car has been awesome, my second Volvo and I’m really enjoying the improvements Volvo has made on the XC90’s. Thank you again
Business response:
Your positive feedback about your car buying experience truly means the world to us at Crest Volvo Cars. We are delighted to hear that our team created such an exceptional experience for you and made the entire process seamless. It sounds like our staff demonstrated the attention to detail and proactive approach that we strive for with every customer. We understand how important excellent customer service is, and we are thrilled that we exceeded your high expectations. It is wonderful to know that you are enjoying your secon... read more
Lyn at Crest Volvo is always incredibly helpful. We really appreciate his professionalism, he always makes sure repairs are done well, we are taken care of quickly, and everything is clearly explained .
Business response:
We greatly appreciate your wonderful feedback about your experience with our team. It's fantastic to hear that you found our service incredibly helpful and that the professionalism made such a positive impression. We're thrilled that your repairs were completed to your satisfaction and that you felt well taken care of throughout the process. Your recognition of how clearly everything was explained means so much to us. Thank you for taking the time to share your experience - customers like you make our work truly rewarding.
Mark true professional. Friendly efficient and made the whole process simple and enjoyable. Great job!
Business response:
We are delighted to hear about your wonderful experience with our team. It sounds like you received exactly the kind of professional service we strive to provide every day. We're thrilled that your visit was both simple and enjoyable, and that our team member made such a positive impression with their friendly and efficient approach. Your feedback means so much to us at Crest Volvo Cars, and we truly appreciate you taking the time to share your experience. Thank you for choosing us!
Good buying experience with great staffs. Would recommend others to buy from Crest Volvo. Best
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you had such a positive purchasing experience with our team. Your recommendation truly means the world to us. We take great pride in providing excellent service, and knowing that our staff made your visit memorable reinforces our commitment to every customer who walks through our doors. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Had. a method to except a towed car on a Sunday. So my car was left there and looked at first thing Monday morning. Was called to inform that they had the car and that it would be looked at soon. One thing I did not like about the service department was that I had to pay 3% extra to pay with my credit card.
Business response:
Thank you for your wonderful feedback about your recent experience. We are happy to hear that your Sunday towing arrangement worked well for you and that we were able to get your vehicle looked at first thing Monday morning. We understand that prompt communication is important, so we're glad our team called to keep you informed about your car's status. We appreciate you taking the time to share your experience and value your business with us.
Crest Volvo is an awesome dealership! Their service department is top notch and always does an excellent job.
Business response:
Thank you for taking the time to share your wonderful feedback about your experience. We are grateful to hear that you find our dealership exceptional and that our service team consistently delivers outstanding results for you. Your recognition of the quality work our service department provides means so much to us. We truly appreciate customers like you who take the time to acknowledge the dedication our team puts into every service visit. Your positive words motivate us to continue maintaining the high standards you have c... read more
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.