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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I always get good help at Crest Volvo and really appreciate my service person, Ally. She helps me determine whether I need to bring the car in, helps with a loaner and answers any questions I have.
Business response:
Your positive experience means so much to us at Crest Volvo Cars. We are thrilled to hear that you consistently receive excellent assistance and that Ally provides such helpful guidance with scheduling, loaner arrangements, and answering your questions. It is wonderful to know that you feel supported throughout your service experience. Your trust in our team and continued loyalty truly makes our day. We look forward to continuing to provide you with the same level of care and support for all your future automotive needs.
I was a high maintenance customer due my schedule and how far I have to drive to get to the dealership. We had a minor issue with my repair and she was extremely accommodating to my timeline and made sure it was corrected. Andres, the driver who helped me exchange cars, was also incredibly polite and friendly!
Business response:
Thank you for taking the time to share your wonderful experience with us at Crest Volvo Cars. We understand that managing a busy schedule while traveling a long distance to reach our dealership can be challenging, and we truly appreciate your trust in our services. It brings us great joy to know that our team was able to work with your timeline and ensure that everything was handled to your satisfaction when the repair issue arose. We are delighted that Andres provided you with such courteous and pleasant service during your... read more
Lynn was wonderful and very helpful. Updated me and was quick to return my phone calls. Very friendly
Business response:
Your positive experience with Lyn means everything to us. We are thrilled to hear that you found the service wonderful and helpful throughout your visit. It sounds like you received excellent communication with prompt phone call responses, which is exactly what we strive to provide every customer. The friendly approach you experienced reflects our commitment to making each interaction as pleasant as possible. Thank you for taking the time to share your feedback about your experience.
Great service as usual. They were quite busy but my car was ready quickly, as promised.
Business response:
We are pleased to hear about your positive experience with our service team. It's wonderful to know that despite our busy schedule, we were able to have your vehicle completed in the timeframe we promised. Your recognition of our consistent service quality means a great deal to us at Crest Volvo Cars. We appreciate your continued trust in our team and look forward to serving you again.
Brandon was the first person to respond to my inquiry on the vehicle I bought. It was late in the evening and I was expecting a "bot" to respond and was pleasantly surprised that a real human contacted me within a minute (almost literally). We discussed the price of the car, negotiated for a quick second and he followed up first thing the very next morning. He was helpful and informative but was not pushy / forceful like every other person I've been in contact with from a variety of dealers here in Oklahoma. We made a plan f... read more
Business response:
We greatly appreciate your wonderful feedback about your recent experience with us. It brings us tremendous joy to hear that Brandon provided such exceptional service from your very first inquiry, responding quickly in the evening when you least expected it. We understand how refreshing it must have been to connect with someone who was helpful and informative without being pushy, especially after dealing with high-pressure situations elsewhere. Your praise for our entire team means the world to us. We are thrilled that Gage ... read more
Lynn Ford explains the problem well and makes the customer to understand. He is very helpful to get the things done in timely manner.
Business response:
Thank you for the wonderful feedback! We are so glad to hear that Lynn provided you with such a positive experience. We pride ourselves on clear communication and timely service, and we will be sure to share your comments with him and our entire team.
Jasmin is responsive and communicates well with the issues on the vehicle as they figure out.
Business response:
Thank you for your kind words! We appreciate you taking the time to share your experience and we are glad to hear that Jasmin provided you with excellent communication. We will be sure to pass your feedback along to her and the rest of our team.
Crest Volvo is amazing. From sales to service, they make everyone feel special Me and my family will definitely be back
Business response:
Thank you for your wonderful feedback! We are so glad to hear that you and your family feel special and that we could provide you with such an amazing experience, from sales to service. We look forward to welcoming you back to Crest Volvo Cars in the future!
Outstanding service, proactive communication and very fair costs for the services. Appreciated the attention to detail and customer service to make the experience seamless for me.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that you had an outstanding and seamless experience. We appreciate you recognizing our proactive communication, fair costs, and attention to detail. We look forward to seeing you again.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,220 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.