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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Services were explained clearly at the start. Dropped off the car in the morning, and got it back by the end of the day.
Business response:
We are overjoyed to hear about your positive experience with our service team. It means so much to us that our staff took the time to walk you through everything clearly from the beginning. We understand how important it is for our customers to feel informed about their vehicle's service needs. Your feedback about our efficient same-day turnaround is wonderful to hear - we know your time is valuable and we work hard to get you back on the road as quickly as possible. Thank you for choosing Crest Volvo Cars and for taking the... read more
Jasmin went above and beyond. Really appreciate it - makes the customer feel valued. Thank you very much.
Business response:
We are absolutely thrilled to hear about your wonderful experience with us. It sounds like our team member truly made a positive impact by going the extra mile for you. We understand how important it is for our customers to feel valued and appreciated, and we are delighted that this was reflected in your visit. Your kind words mean so much to our entire team at Crest Volvo Cars. We genuinely appreciate you taking the time to share your feedback with us.
Answered my questions when making the appointment for recall service. No fuss setting up a loaner car. When my car filled on the way to the dealership, it took care of me. Thank you!
Business response:
We deeply cherish your positive feedback about your recent recall service experience. It's wonderful to hear that our team was able to address all your questions when scheduling your appointment and that the loaner car arrangement went smoothly. We understand how stressful it can be when unexpected issues arise, and we're pleased that our team was able to take care of you when your vehicle had trouble on the way to our dealership. Your experience reflects our commitment to providing reliable service and support when you need... read more
My Service advisor, Ally, was awesome and took care of all the service needs of my vehicle. She accommodated my ad hoc requests and saved my time.
Business response:
We are delighted to hear about your positive experience with your vehicle service. It sounds like your service advisor provided exceptional care by handling all your vehicle's needs and being flexible with your unexpected requests. We understand how valuable your time is, and we're pleased that the service process was efficient for you. Thank you for taking the time to share your experience with Crest Volvo Cars - your feedback means a great deal to us.
Bryce is wonderful! He is so knowledgeable and answered all my questions. I was on a tight time table and he was able to get my car out in a timely fashion. Bryce is a great employee for Crest Volvo!
Business response:
We sincerely value your wonderful feedback about your service experience. It's great to hear that our team member was so knowledgeable and took the time to thoroughly answer all of your questions. We understand how important it is to work within tight timeframes, and we're pleased that we could deliver your vehicle promptly without compromising on quality service. Your recognition of our staff's dedication means so much to us at Crest Volvo Cars, and we're thrilled that you had such a positive experience with us.
They were so nice, respectful, informative. Answered all our questions, Eli went above and beyond!
Business response:
We are overjoyed to hear about your wonderful experience with our team. It means so much to us that you found everyone to be kind, respectful, and helpful in providing the information you needed. We're thrilled that all of your questions were thoroughly answered and that our staff member provided exceptional service that exceeded your expectations. Your feedback truly highlights what we strive for every day at Crest Volvo Cars - creating positive experiences through genuine care and dedication to our customers.
Clean dealership, great customer service, great communication. Very helpful staff with toddler. Easy process with loaner vehicle.
Business response:
We are absolutely thrilled to hear about your wonderful experience! Your feedback about our clean facility and excellent customer service means so much to us. We're particularly pleased that our team was able to provide helpful assistance and make the entire process smooth for your family. It's great to know that obtaining your loaner vehicle was straightforward and that our communication met your expectations. Thank you for taking the time to share your positive experience with us.
The service experience was good, and I appreciate the professionalism and quick turnaround. Thank you
Business response:
Thank you immensely for taking the time to share your experience with us. We're delighted to hear that you had a positive service experience and found our team to be professional with a fast turnaround time. Your kind words truly mean a lot to us and reinforce our commitment to providing excellent service to every customer. We appreciate you choosing Crest Volvo Cars and look forward to serving you again in the future.
Extremely pleasurable experience working with the Crest Volvo members in a used vehicle purchase. Very customer friendly and focused, making the process as painless as could be. Kudos to the Crest Volvo team.
Business response:
We are glad to hear about your wonderful experience with our team during your vehicle purchase. Your feedback about our customer-focused approach and how we made the process smooth and painless truly means a lot to us. We take great pride in creating positive experiences for every customer who walks through our doors. Thank you for recognizing the hard work and dedication of our team. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.