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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had a great experience with Bryce on two occasions at Crest Volvo. I felt he was honest, courteous and really cared about my concerns. I highly recommend Bryce at Volvo service department.
Business response:
We are thrilled to hear about your wonderful experience with our service team on both visits. It sounds like you received the honest and courteous care that every customer deserves, and we're so glad that your concerns were genuinely addressed. Your recommendation of our service department means the world to us. Thank you for taking the time to share your positive experience - feedback like yours helps us continue providing the quality service that matters most to our customers.
Loaner car process was convenient , car was ready and nice. communication during service was great.
Business response:
We are delighted to hear about your positive experience with our loaner car service. Your feedback about the convenience of the process and having a quality vehicle ready for you means a great deal to us. We're pleased that our team kept you well-informed throughout your service appointment with excellent communication. Thank you for taking the time to share your experience - it helps us continue providing the reliable and customer-focused service that matters most to our valued customers like you.
A fantastic dealer with personable sales, thoughtful suggestions and a sense of trust and reliability from the start. Highly recommend.
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your kind words about our personable approach and thoughtful recommendations mean so much to us. Building that foundation of trust and reliability from the very beginning is exactly what we strive for with every customer who walks through our doors. Thank you for taking the time to share your positive experience and for recommending Crest Volvo Cars to others. We truly appreciate customers like you.
Love the service at this dealership. They are very responsive and friendly. I highly recommend them.
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about our responsive and friendly service means so much to us. We truly appreciate you taking the time to share your thoughts and for recommending Crest Volvo Cars to others. It's wonderful to know that we were able to provide you with the level of care and attention you deserved. Thank you for choosing us for your automotive needs.
Mike was immediately responsive to my inquiry for an XC90 that the dealership just added to their online inventory. I indicated an interest in the vehicle and Mike responded with a friendly email introducing himself and letting me know I could personally reach out to him for any help and/or information I wanted. I scheduled a time to check out the car and Mike had the XC90 pulled up to the showroom so I could look at it. I decided I wanted to purchase and Mike made everything go smoothly, there was very little to do on my pa... read more
Business response:
Thank you for your wonderful feedback about your experience with us. We are delighted to hear that Mike was so responsive when you inquired about the XC90 and made the process seamless for you. It sounds like he truly understood your needs and went above and beyond by having the vehicle ready for your visit to the showroom. We understand how important it is to have a smooth purchasing experience, and we are thrilled that everything came together so efficiently for you. Getting you into your new XC90 in just three days, inclu... read more
Crest Volvo was able to accommodate me so I could make a convenient appointment for my car. Ally is always helpful and very pleasant.
Business response:
We are privileged to hear about your positive experience with our scheduling flexibility. It means a great deal to know that we could work with your availability to find a convenient appointment time for your vehicle service. We truly value customers like you who take the time to share their feedback, and we're delighted that Ally provided you with such helpful and pleasant service throughout your visit. Your satisfaction is our priority, and we look forward to continuing to serve you and your vehicle with the same level of ... read more
Fantastic service experience(s) now for past 5 years. Great service advisor - Ally Gallagher. Loaner vehicle, no problems. Great experience each time!
Business response:
Your positive experience over the past five years means everything to us at Crest Volvo Cars. We are thrilled to hear that you have consistently received fantastic service and that each visit has been a great experience. It's wonderful to know that our loaner vehicle program has worked seamlessly for you with no issues. Your loyalty and trust in our team truly reflects our commitment to providing exceptional automotive care. We value customers like you who take the time to share their experiences, and we look forward to cont... read more
Great service! Our original problem was not fixed after a first service visit, but the team got us back in and made it right.
Business response:
We are overjoyed to hear about your positive experience with our service team. We understand that your initial visit didn't resolve the issue completely, and we truly appreciate your patience as our team worked to make things right for you. Your feedback highlights exactly what we strive for at Crest Volvo Cars - ensuring every customer leaves satisfied with the solution to their vehicle's needs. Thank you for giving us the opportunity to correct the situation and for recognizing our commitment to getting the job done proper... read more
Service is good , my car is running smoothly and feeling little bit difference after the service and Mark answered all questions in detail . Thanks
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful that you noticed a difference in how your car is running after the service - that smooth performance is exactly what we strive to deliver. We're also pleased that our team member provided thorough answers to all your questions and took the time to explain everything in detail. Your satisfaction with the quality of service means a great deal to us at Crest Volvo Cars, and we appreciate you taking the time to share your experience.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 6:00 p.m.