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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great communication kept me up to date and gave suggestions for documenting intermittent issue I’ve had
Business response:
Your positive experience means everything to us. We understand how valuable clear communication can be when dealing with vehicle concerns, and we are thrilled that our team kept you informed throughout the process. It sounds like the guidance we provided for tracking your intermittent problem was helpful, and we appreciate you taking the time to share your experience. Thank you for choosing Crest Volvo Cars and for trusting us with your vehicle needs.
It’s always a pleasure and hassle free to work with the service department here
Business response:
We are pleased to hear that working with our service department has been such a positive experience for you. Your feedback about the hassle-free service truly means a lot to us at Crest Volvo Cars. We strive to make every visit smooth and enjoyable, and it sounds like our team is delivering on that commitment. Thank you for taking the time to share your experience - it helps us continue providing the quality service our customers deserve.
Lynn is the best advisor I have ever had during my years of car ownership. Because of him, I plan to purchase another Volvo just to have him as my advisor again. He provides outstanding customer service and is thorough and precise in his work.
Business response:
We are absolutely thrilled to hear about your exceptional experience with your service advisor. It's wonderful to know that you received such outstanding customer service and thorough, precise work during your time with us. Your loyalty and trust in our team means everything to us, and we're honored that your positive experience has influenced your decision to consider another Volvo purchase. We truly appreciate customers like you who recognize the dedication our team puts into providing excellent service, and we look forwar... read more
My experience with the service department was excellent. Ally is a great communicator and keeps me informed of the progress. They actually had my car ready sooner than expected. When I expressed concern because I had contractors coming that afternoon, Ally arranged to have my car valeted to me. That is above and beyond service!!! My car was much cleaner than when I took it to them, which I greatly appreciated.
Business response:
We are elated to hear about your excellent experience with our service department! It's wonderful to know that our team provided clear communication throughout the process and kept you well-informed about your vehicle's progress. We're thrilled that we could complete your service ahead of schedule and that our team went the extra mile by arranging valet service to accommodate your afternoon plans with contractors. This kind of thoughtful service is what we strive for every day. We're also delighted that you noticed how clean... read more
Lyn is an incredible advisor and a valuable asset in Frisco. I will always seek his thorough and precise advice regarding my vehicle.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you found your advisor to be such a knowledgeable and valuable team member. It means so much to know that you appreciate the thorough and detailed guidance provided for your vehicle needs. Your trust in returning to us for future advice demonstrates the strong relationship we strive to build with every customer. We truly value your loyalty and look forward to continuing to serve you with the same level of care and expertis... read more
I had a great experience at the Volvo dealership, everything was smooth and stress-free. Mark was professional, patient, and really took the time to answer all my questions.
Business response:
We are delighted to hear about your wonderful experience with us. It brings us great joy to know that your visit was smooth and stress-free, as this is exactly what we strive to provide for every customer. We're particularly pleased that Mark demonstrated the professionalism and patience that reflects our commitment to excellent service. Taking the time to thoroughly address all your questions is something we value deeply, and we're glad this made a positive difference in your experience. Thank you for choosing Crest Volvo C... read more
Great experience with Crest Volvo. Sales, finance, and service are top notch. Highly recommend this dealership.
Business response:
We deeply cherish your wonderful feedback about your experience. It means so much to hear that our sales, finance, and service teams all delivered exceptional support during your visit. We take great pride in providing comprehensive assistance across every department, and your recommendation truly reflects our commitment to excellence. Thank you for choosing us and for taking the time to share your positive experience with others.
It’s a very nice dealership and provides good quality service and maintenance on my vehicle
Business response:
We genuinely admire your feedback about our dealership and the quality service you receive for your vehicle maintenance. It means so much to hear that you find our facility welcoming and that we consistently meet your expectations for vehicle care. Your trust in our team for your automotive needs is something we truly value. Thank you for taking the time to share your positive experience with Crest Volvo Cars.
It took longer than expected. However Lyn was promptly updating status on my Volvo. Thanks
Business response:
Thank you for taking the time to share your experience with us. We understand that waiting longer than anticipated can be frustrating, and we appreciate your patience during the service process. It's wonderful to hear that Lyn kept you well-informed with regular updates about your vehicle's status throughout the visit. We truly value your feedback and are grateful that you chose Crest Volvo Cars for your automotive needs.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.