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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Lyn always makes my life easier. I appreciate him for his outstanding customer service, and I will continue to come to Volvo because of him.
Business response:
We are ecstatic to hear about your wonderful experience with Lyn. It's heartwarming to know that our service consistently makes things more convenient for you. Your recognition of the exceptional customer care you receive means the world to us. We're thrilled that the outstanding support you've experienced keeps you coming back to Crest Volvo Cars. Thank you for taking the time to share your positive feedback - it truly motivates our entire team to continue delivering the high-quality service you deserve.
Lyn is consistently the best! He always takes such good care of me when I bring it in for service.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are honored to hear that you consistently receive outstanding care during your service visits. It means so much to know that Lyn provides you with such attentive and reliable service every time you visit. Your trust in our service department is truly appreciated, and we look forward to continuing to take excellent care of you and your vehicle for many visits to come.
Bryce is a pleasure to work with. The quickness in the whole service department is impressive.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that working with Bryce was such a positive experience for you. It's wonderful to know that the efficiency of our service department made a strong impression. Your feedback about the quick turnaround time means a great deal to us, as we strive to provide excellent service while respecting our customers' valuable time. We truly appreciate your trust in Crest Volvo Cars and look forward to continuing to serve you with the same level of car... read more
Wonderful experience. They had me in and out in no time! Highly recommend Crest Volvo!
Business response:
Thank you for taking the time to share your positive experience with us! We are delighted to hear that we provided you with efficient service and got you back on the road quickly. Your recommendation means so much to our team. We appreciate your trust in us and look forward to continuing to serve you with the same level of excellence in the future.
Fast efficient service with friendly and helpful staff. I had one small issue but it was corrected. Happy to keep using the dealership to take care of my vehicle
Business response:
Thank you for sharing your experience with our efficient service and friendly team. We're pleased to hear that our staff was helpful throughout your visit. It's great to know that when you encountered a small issue, we were able to address it properly. Your continued trust in Crest Volvo Cars for your vehicle's care means a lot to us, and we look forward to providing you with the same quality service in the future.
awesome service as always. Great communication and completed om time or before. Never have had an issue with Crest service
Business response:
Thank you for taking the time to share your experience. We truly appreciate your continued trust in our service team. It's wonderful to hear that we consistently provide excellent service and maintain clear communication throughout the process. We're especially pleased that we've been able to complete your service needs on schedule or even ahead of time. Your confidence in Crest Volvo Cars means everything to us, and we look forward to continuing to exceed your expectations with every visit.
My experience was fast and pleasant. Thank you for the opportunity to work with Volvo.
Business response:
Thank you for sharing your positive feedback about your experience. We're delighted to hear that your visit was both efficient and enjoyable. It's wonderful to know that we were able to provide you with the smooth and pleasant service you deserve. We truly appreciate your business and look forward to continuing to serve you in the future.
Jasmine was very pleasant and did a nice job as a service writer. She helped to track down some extended warranty detail which I appreciated. The car was in for a check engine light and it took 5 days to repair a bad oil pressure sensor. Got a loaner which was nice but it comes with restrictions. Updates lacked on progress during the visit. Frustrating. Dealer charges 2% for credit cards. While this is a trend, should a premium dealer be doing this? I say “no” as it feels cheap.
Business response:
We understand your frustration with the extended repair time and communication gaps during your recent service visit. It's clear that your service took longer than expected, and we recognize that more frequent progress updates would have made the experience smoother. We're glad that Jasmin provided pleasant assistance and helped you navigate the extended warranty details. We also appreciate you noting the convenience of the loaner vehicle during your wait. Your feedback about service policies and communication is valuable to... read more
Ally was great! Got my car in and out quickly and saved me a bunch of money!!! Thank you!
Business response:
Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that your service was handled efficiently and that we were able to provide you with significant savings. It's fantastic to know that your visit was both quick and cost-effective. Your positive feedback means a great deal to us, and we truly appreciate your business. We look forward to continuing to serve you with the same level of excellence in the future.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,220 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 8:00 p.m.