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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.78,951 reviews
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Klaykin's profile image
Klaykin 
7 months ago

I just leased my fourth car with Crest Volvo. And as usual, they always made it an enjoyable experience. I highly recommend Volvo as a car and Crest is the place to buy one!! 

Business response:

Thank you for your continued trust! We're thrilled to hear that your experience has been enjoyable with each lease. Your recommendation means a lot to us, and we look forward to serving you again in the future! 

MQUEST's profile image
MQUEST 
7 months ago

Outstanding group at this dealership. We really appreciate their expertise in taking care of our XC90's. We have been customers of theirs for over 30 years. They provide professional services that are cars require and make it very easy to schedule and drop off. Lyn has been outstanding in working with us to get our cars serviced and we listen to his suggestions to what needs to be serviced and fixed. Many thanks to Lyn. 

Business response:

Thank you for your kind words about our dealership and Lyn's exceptional service. We truly value your loyalty over the past 30 years and are glad to hear that our expertise in caring for your XC90s has made your experience easy and professional. Your satisfaction is our priority, and we look forward to continuing to serve you in the future. 

amshofner's profile image
amshofner 
7 months ago

My XC90 was brought in for regular maintenance and new tire installation. While the process was delayed a bit awaiting new tire delivery, the overall experience was fine. The loaner vehicle pickup and delivery went smoothly. Jordan was on top of things, as usual. The service department also did a great job of cleaning my XC90. 

Business response:

Thank you for your fantastic review! We're thrilled to hear that your maintenance experience was smooth, and that Jordan and the team exceeded your expectations. We appreciate your patience with the tire delivery and are glad you enjoyed the loaner vehicle service. Looking forward to your next visit! 

SCHWABRA57's profile image
SCHWABRA57 
7 months ago

The tire was repaired promptly. Volvo tow service worked great. No issues with service this time. 

Business response:

Thank you for your feedback! We're glad to hear that your tire was repaired promptly and that the Volvo tow service worked smoothly. We appreciate your trust in our service and look forward to assisting you again in the future! 

Andrea Miille's profile image
Andrea Miille 
7 months ago

I had to use Volvo's 24/7 Roadside Assistance to tow my vehicle, as my vehicle would not start. This is the second time I've had to use this service (first time was a flat tire), and am extremely pleased. My service visit was clearly unplanned, however, Lyn was ready for us when we arrived and kept me informed with daily updates. I highly recommend Lyn and Crest Volvo. 

Business response:

Thank you for sharing your experience! We're so glad to hear that Lyn provided excellent service and kept you informed throughout the process. We truly appreciate your recommendation and are happy to know that your experience with Volvo’s 24/7 Roadside Assistance and Crest Volvo was a positive one. We look forward to serving you again in the future! 

Yang Wang's profile image
Yang Wang 
7 months ago

Nick is very helpful through the purchase process. The sale went through just as we would have expected. Thank you. 

Business response:

Thank you for your kind feedback! We're glad to hear that Nick was helpful throughout the purchase process and that everything went smoothly. We appreciate your business and look forward to assisting you again in the future! 

nanyi015's profile image
nanyi015 
7 months ago

Keith was awesome! He was very thorough in explaining everything. On the other hand, the service department is very hard to get a hold of. It took me 4 months to get connected to a technician. 

Business response:

Thank you for your feedback. We are glad to hear that Keith provided thorough explanations during your interaction. However, we understand your frustration with the difficulty in reaching our service department. We are continuously working to improve our communication. Please contact our General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688 to discuss your experience further. 

FACEY7's profile image
FACEY7 
7 months ago

Great job on fixing the issue and getting the car running ok again. Thank you, Lynn. 

Business response:

Thank you for your feedback, Lynn! We're glad to hear we were able to fix the issue and get your car running smoothly again. If you ever need anything else, don't hesitate to reach out. We’re always here to help! 

DGALEWILSON's profile image
DGALEWILSON 
7 months ago

I had a great experience with the entire team at Crest! I appreciate their support and commitment to great service. 

Business response:

Thank you for your kind review! We’re so happy to hear you had a great experience with the entire team at Crest. We truly appreciate your feedback and are grateful for your trust in our commitment to excellent service. We look forward to serving you again in the future! 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 8,951 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open at 7:00 a.m.