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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Ricardo was extremely helpful and efficient. He had the car that I was interested in waiting for me when I pulled up to test drive, answered all my questions, and got me in and out without a bunch of back and forth.
Business response:
Thank you immensely for sharing your positive experience with us. We are thrilled to hear that your visit was both helpful and efficient. It sounds like having your test drive vehicle ready upon arrival and receiving thorough answers to your questions made for a smooth and streamlined experience. We understand how valuable your time is, and we are pleased that the process was straightforward without unnecessary delays or complications. Your feedback about the excellent service you received means a great deal to us and reinfo... read more
Crest Volvo Dealership has outstandingly friendly, understanding and capable individuals on staff. Lyn has been my service advisor for many years and he is great at his position as is the lady who brought the loaner to me, and the technician who serviced the vehicle. My experience with Crest Volvo Cars has always been the very best!!
Business response:
Thank you for sharing such wonderful feedback about your experience with our team. We are honored to hear that our staff has consistently provided you with friendly and understanding service over the years. It's heartwarming to know that your service advisor has been taking great care of you, and that both our loaner vehicle coordinator and technician have made such a positive impression. Your loyalty and trust in Crest Volvo Cars means everything to us, and we're delighted that every visit has met your expectations. We trul... read more
Always friendly and thorough making sure I understand all problems and what needs attention first
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about our staff being friendly and thorough means a great deal to us. We take pride in ensuring our customers fully understand any issues with their vehicles and helping prioritize what needs immediate attention. It's wonderful to know that our approach to clear communication and comprehensive service has made a positive impression. Thank you for taking the time to share your experience.
Very good experience at this dealership. Didn't feel pressured to purchase a bunch of add-on items I didn't want or need. Straightforward transaction.
Business response:
We are grateful to hear about your positive experience. It sounds like you had a smooth and comfortable visit with us. We understand how important it is to feel at ease during the car buying process, and we're pleased that our team provided you with a hassle-free transaction without any unwanted pressure. Your feedback about the straightforward approach means a lot to us. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Very professional operation to make everything easy and efficient. Everyone in the service department acted helpfully.
Business response:
We are grateful for your positive feedback about your experience with our service department. It means a great deal to know that our team made the process smooth and handled everything in a way that felt both straightforward and well-organized. We take pride in ensuring our customers feel supported throughout their visit, and it's wonderful to hear that our staff's helpful approach made a difference for you. Your recognition of our commitment to providing quality service motivates us to continue delivering the same level of ... read more
Always a great experience at Crest Volvo with amazing service staff, that consistently exceeds expectations!
Business response:
We are overjoyed to hear about your wonderful experience with our team! Your kind words about our service staff consistently going above and beyond truly mean the world to us. We take great pride in delivering exceptional service that surpasses what our customers expect, and knowing that we've achieved this for you makes our day. Thank you for taking the time to share your positive feedback - it motivates our entire team to continue providing the outstanding care that makes each visit special.
I drove from OKC to Frisco to purchase my new, and very first, Volvo. I had some unpleasant experiences with some local dealers and searched out of state to find what I was needing and happened upon Crest online. I messaged them and to my surprise, a real human, (not a bot), responded to me and it was after closing. We discussed and negotiated my car. Brandon was honest, contacted me first thing the next morning with the final details and I drove down the following day to buy my car. Brandon was waiting outside for me as I a... read more
Business response:
Thank you for taking the time to share your wonderful experience with us. We are truly pleased to hear that your journey from Oklahoma City to find your very first Volvo led you to our dealership and resulted in such a positive purchase experience. It sounds like our team made a lasting impression from the very first interaction through our online messaging system. We understand how refreshing it can be to connect with genuine people who are dedicated to helping you find exactly what you need. Your experience with our sales ... read more
Offered expensive options to fix the problem. It was annoying to visit a different repair shop after the Volvo service.
Business response:
We understand your frustration with the repair options that were presented to you. We recognize that dealing with vehicle repairs can be stressful, especially when the costs seem high. Your experience matters to us, and we want to ensure that all our customers feel confident in the solutions we provide. We strive to offer fair and transparent service options while maintaining the quality standards our customers expect. Please reach out to our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can discuss your conc... read more
The Zaktek service and factory warranty service was done well. The 20 point checkup found and issue that was repaired under warranty. I was informed of what was happening by the service advisor and returned the loaner to pick up my car as planned the next day. Everything went as planned and it was a good experience.
Business response:
We are pleased to hear about your positive experience with our Zaktek service and factory warranty work. It's wonderful that our inspection was able to identify an issue that we could address under warranty for you. We're glad our service advisor kept you well-informed throughout the process and that the loaner vehicle arrangement worked smoothly for you. Your satisfaction with how everything was handled from start to finish means a great deal to us at Crest Volvo Cars. We appreciate you taking the time to share your experie... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.