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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jordan Farmer was fast and efficient in helping me service my car. Thank you crest Volvo.
Business response:
We genuinely appreciate your feedback about the quick and effective assistance you received with your car service. It's wonderful to hear that Jordan provided such prompt and thorough support during your visit. Your experience reflects exactly what we strive to deliver - reliable service that respects your time while ensuring your vehicle receives the attention it deserves. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience with us.
Crest Volvo Cars are superb as is the entire dealership team. In addition, Lynn Ford representing the service team as been fantastic. I am on my third Volvo from Crest and Lynn's service capabilities have been excellent. He has done a great job is the epitome of superb service, timely communication, and high quality technical knowledge.
Business response:
Thank you for your review, Jim. We are thrilled to hear about your wonderful experience with our team and vehicles. It means so much to know that you have chosen us for your third Volvo and that you find our cars to be exceptional. Your kind words about Lynn Ford and the service team truly warm our hearts. We understand how important excellent service capabilities, clear communication, and technical expertise are to our customers, and we are delighted that Lynn has consistently delivered on all these fronts. Your loyalty and... read more
Lynn and the manager on duty made the experience wonderful. I would not work with Jasmine again, but Lynn and the manager made the experience fantastic (per usual). Will continue to go back for all my Volvo service needs
Business response:
We are glad to hear about your wonderful experience with our service team. It means so much to know that Lynn and our manager provided you with the fantastic service you have come to expect from us. Your loyalty to Crest Volvo Cars for all your Volvo service needs is truly valued, and we appreciate you taking the time to share your positive feedback. We look forward to continuing to serve you with the same level of excellence you deserve.
Mark was patient, sincere and helpful . He ws aporiachsble and seemed trustworthy which is the most important isdue
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It means so much to hear that our team member showed patience and genuine care while assisting you. We're particularly pleased that you found him approachable and felt you could trust him, as building that foundation of trust is essential to everything we do. Your experience reflects exactly what we strive for at Crest Volvo Cars - providing helpful service with sincerity. Thank you for taking the time to share your positive experience.
Always going above and beyond to make sure that I am well taken care of, Crest is the best.
Business response:
Thank you for your review! We are utterly delighted to hear that our team consistently exceeds your expectations and ensures you receive exceptional care. Your recognition of our commitment to going the extra mile means everything to us at Crest Volvo Cars. We truly appreciate your loyalty and trust in our service.
Great experience with servicing our 2025 Volvo XC60. Mark, our service advisor, kept us completely informed about what was happening with our vehicle and updated us on status throughout the day. The loaner car process was smooth and greatly appreciated. Ricardo stepped in on another issue we’ve had for several months. In just a few minutes he completely resolved it and stated taking care of the customer was his number one priority.
Business response:
Your positive experience truly makes our day. We're delighted to hear that your service advisor kept you well-informed throughout the entire process and provided regular updates on your vehicle's status. It's wonderful that the loaner car process went smoothly for you - we know how important it is to keep you mobile while your vehicle is being serviced. We're especially pleased that Ricardo was able to quickly resolve the issue you'd been experiencing for several months. His commitment to putting customer care first reflects... read more
Quick check-in process and great service. Jordan was a very good consultant. I recommend.
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that your check-in process was efficient and that you were pleased with the level of service you received. Your feedback about having an excellent consultant experience means a great deal to our team. We truly appreciate your recommendation and look forward to continuing to provide you with outstanding service in the future.
The process was very easy to arrange and get our vehicle done and back timely.
Business response:
We are absolutely thrilled to hear that scheduling your service appointment and getting your vehicle serviced was such a smooth experience. It means everything to us when customers find our process straightforward and convenient. We truly appreciate you taking the time to share your positive experience, as it helps us know we're meeting our commitment to providing efficient and reliable service. Thank you for choosing Crest Volvo Cars, and we look forward to serving you again in the future.
Always a good experience. Quick to greet you, go over details and time frame. The professional but friendly approach is perfect and the cleanliness of the service area is nice.
Business response:
We are absolutely thrilled to hear about your wonderful experience with us. Your kind words about our team's welcoming approach and attention to detail truly mean the world to us. We take great pride in maintaining our service area and ensuring every visit feels comfortable and professional. It's customers like you who make what we do at Crest Volvo Cars so rewarding. We appreciate you taking the time to share your positive feedback and look forward to continuing to provide you with excellent service.
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.