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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
They are always patient and able to take care of my needs as a customer. Excellent place to bring my car in for service.
Business response:
We greatly appreciate your kind words about the patient and attentive service you receive with us. It means so much that we consistently meet your automotive service needs and that you view us as an excellent choice for your vehicle care. Your trust in our team to handle your car service requirements is truly valued, and we look forward to continuing to provide you with the same reliable and customer-focused experience every time you visit us.
Excellent dealership with top notch used vehicles. No nonsense, no high pressure, just consistency and clarity through the whole process.
Business response:
We are absolutely thrilled to hear about your wonderful experience. Your feedback about our straightforward approach and clear communication throughout the entire process means so much to us. We take pride in providing quality vehicles without any unnecessary pressure, and it sounds like our team delivered exactly that kind of consistent service you were looking for. Thank you for taking the time to share your positive experience with others who may be considering Crest Volvo Cars for their vehicle needs.
Jasmine provided excellent assistance, frequently communicating updates and proactively following up. Additionally, she effectively answered all questions, demonstrating thorough knowledge and commitment to service.
Business response:
We are delighted to hear about your wonderful experience with our team. Your feedback about receiving excellent assistance and frequent communication updates truly means a lot to us at Crest Volvo Cars. We understand how important it is to stay informed throughout your automotive journey, and we are thrilled that our proactive approach made a positive difference for you. It is wonderful to know that all your questions were answered thoroughly and that you experienced our commitment to providing knowledgeable service. Your re... read more
Great and friendly service from my advisor. Being able to have a loaner car at my disposal was crucial and they accommodated that for me.
Business response:
Your positive experience with our service team means so much to us. We are thrilled to hear that your advisor provided you with excellent and welcoming support throughout your visit. Understanding how important it was for you to have transportation available, we are pleased that we could provide you with a loaner vehicle that met your needs. Your feedback highlights exactly what we strive for at Crest Volvo Cars - combining professional expertise with genuine care for our customers' convenience and satisfaction.
I always get good help at Crest Volvo and really appreciate my service person, Ally. She helps me determine whether I need to bring the car in, helps with a loaner and answers any questions I have.
Business response:
Your positive experience means so much to us at Crest Volvo Cars. We are thrilled to hear that you consistently receive excellent assistance and that Ally provides such helpful guidance with scheduling, loaner arrangements, and answering your questions. It is wonderful to know that you feel supported throughout your service experience. Your trust in our team and continued loyalty truly makes our day. We look forward to continuing to provide you with the same level of care and support for all your future automotive needs.
I was a high maintenance customer due my schedule and how far I have to drive to get to the dealership. We had a minor issue with my repair and she was extremely accommodating to my timeline and made sure it was corrected. Andres, the driver who helped me exchange cars, was also incredibly polite and friendly!
Business response:
Thank you for taking the time to share your wonderful experience with us at Crest Volvo Cars. We understand that managing a busy schedule while traveling a long distance to reach our dealership can be challenging, and we truly appreciate your trust in our services. It brings us great joy to know that our team was able to work with your timeline and ensure that everything was handled to your satisfaction when the repair issue arose. We are delighted that Andres provided you with such courteous and pleasant service during your... read more
Lynn was wonderful and very helpful. Updated me and was quick to return my phone calls. Very friendly
Business response:
Your positive experience with Lyn means everything to us. We are thrilled to hear that you found the service wonderful and helpful throughout your visit. It sounds like you received excellent communication with prompt phone call responses, which is exactly what we strive to provide every customer. The friendly approach you experienced reflects our commitment to making each interaction as pleasant as possible. Thank you for taking the time to share your feedback about your experience.
Great service as usual. They were quite busy but my car was ready quickly, as promised.
Business response:
We are pleased to hear about your positive experience with our service team. It's wonderful to know that despite our busy schedule, we were able to have your vehicle completed in the timeframe we promised. Your recognition of our consistent service quality means a great deal to us at Crest Volvo Cars. We appreciate your continued trust in our team and look forward to serving you again.
Brandon was the first person to respond to my inquiry on the vehicle I bought. It was late in the evening and I was expecting a "bot" to respond and was pleasantly surprised that a real human contacted me within a minute (almost literally). We discussed the price of the car, negotiated for a quick second and he followed up first thing the very next morning. He was helpful and informative but was not pushy / forceful like every other person I've been in contact with from a variety of dealers here in Oklahoma. We made a plan f... read more
Business response:
We greatly appreciate your wonderful feedback about your recent experience with us. It brings us tremendous joy to hear that Brandon provided such exceptional service from your very first inquiry, responding quickly in the evening when you least expected it. We understand how refreshing it must have been to connect with someone who was helpful and informative without being pushy, especially after dealing with high-pressure situations elsewhere. Your praise for our entire team means the world to us. We are thrilled that Gage ... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.