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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great job. They even called after we left something in our loaner car. So appreciate
Business response:
We are absolutely thrilled to hear about your positive experience at Crest Volvo Cars. Your kind words mean so much to our team. We're delighted that we could provide you with excellent service, and we're especially glad that our follow-up call regarding the item left in your loaner vehicle made a difference. Taking care of these important details is part of how we show our commitment to each customer. Thank you for recognizing our efforts and for taking the time to share your experience.
Crest is the only place I will take my Volvo. Lyn Ford is my preferred service manager.
Business response:
We are pleased to hear that you trust us as your only choice for Volvo service. Your loyalty means everything to us, and we appreciate you taking the time to share your positive experience. It's wonderful to know that you have found a service manager who consistently meets your expectations and provides the quality care your vehicle deserves. We understand how important it is to have that trusted relationship when it comes to maintaining your Volvo, and we're honored to be the place you choose every time.
Mark was wonderful. Kept me informed and went the extra mile to cover an issue with the damaged tire. It does take a while if the car goes through the wash, but it needed it, so I understood. Everyone at Crest is always friendly and offers any help needed.
Business response:
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team. It sounds like you received exceptional service, with our staff keeping you well-informed throughout the process and going above and beyond to address the tire concern. We understand that the car wash process can take some time, and we truly appreciate your patience and understanding. Your kind words about our friendly team and their willingness to provide assistance mean so much to us. We are grateful for customers lik... read more
The Dealership is a Luxury Dealership. From the way the staff treats you and it’s always clean
Business response:
We deeply cherish your wonderful feedback about your experience with us. It means so much to hear that our team provided you with exceptional service and that you noticed our commitment to maintaining a pristine environment. We take great pride in creating a premium experience for every guest who visits us, and your recognition of our staff's dedication truly validates our efforts. Thank you for taking the time to share your positive experience at Crest Volvo Cars.
Service was good but communication could be better. Love the new loaner car I was driving.
Business response:
We greatly appreciate your positive feedback about your service experience with us. We understand that while the service quality met your expectations, there is room for improvement in our communication process. Your input helps us identify areas where we can enhance the overall customer experience. We are delighted to hear that you enjoyed driving the new loaner vehicle during your visit. Thank you for choosing Crest Volvo Cars and for taking the time to share your thoughts with us.
Everything was taken care of as promised and on time. Service excellent as usual. Nothing else.
Business response:
Thank you for your review and for taking the time to share your experience. We are delighted to hear that we delivered on our commitments and met your timeline expectations. Your recognition of our excellent service means a great deal to our team. We appreciate your continued trust in us and look forward to providing you with the same reliable service in the future.
service department always does a good job. This time they upgraded my software and made sure i had a way home
Business response:
We are overjoyed to hear about your positive experience with our service department. It's wonderful to know that our team consistently delivers quality work and that you feel well taken care of during each visit. We're especially pleased that the software upgrade went smoothly and that we were able to ensure you had reliable transportation arranged. Your trust in our service means everything to us, and we look forward to continuing to provide you with the excellent care you deserve at Crest Volvo Cars.
Dealership is nice, service was very helpful with getting me in and my vehicle looked at.
Business response:
We are elated to hear about your positive experience with us! It's wonderful to know that you found our dealership welcoming and that our service team was able to help you get your vehicle the attention it needed. We take pride in providing helpful service and ensuring our customers feel well taken care of throughout their visit. Your kind words about our team's assistance mean a great deal to us at Crest Volvo Cars. We truly appreciate you taking the time to share your experience and look forward to serving you again in the... read more
Volvo number 5 for me and I have bought everyone of them from Crest Volvo. I’ve never had a bad experience!
Business response:
Thank you for your wonderful feedback! It means so much to know that you have chosen us for all five of your Volvo purchases. Your continued trust in Crest Volvo over the years truly demonstrates the lasting relationships we strive to build with our customers. We are thrilled that each experience has met your expectations and that you have never encountered any issues with our service. Your loyalty is exactly what drives us to maintain the high standards we set for ourselves every day. We look forward to being here for you w... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open on Monday at 8:30 a.m.