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Crossroads Hospice & Palliative Care
- Healthcare
- Plymouth Meeting, PA
About this business
Location details
523 Plymouth Rd., Suite 225, Plymouth Meeting, PA, 19462, United States
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It would have been helpful had they actually checked on my mother after I called them to review her condition. After the case worker told me on friday July 19th that her health was the same as the day she was admitted on July 5th, my brother walked into the nursing home to find his mother stone cold dead and had been for many many hours. You rarely check on her medical health. She died alone thanks to this terrible company. I wouldn't recommend them for a dog catcher!
Business response:
Thank you for sharing your experience. Our Director would like to speak with you about this. Please send us a private message with the best contact information so she can reach out to you.
RUN FROM THIS COMPANY. RUN DO NOT LET YOUR LOVED ONES BE ANOTHER VICTIM
Did not sign in or look into this. CANCEL. DELETE. DELETE DELETE. DELETE. DELETE
Business response:
Thank you for sharing your comments, Susan. We apologize that seeing our posts in your newsfeed was a concern for you. Please DM us if you would like to discuss your experience.
I had to send my mom home on hospice last week and Crossroads is who I chose because I have friends that love your company. My experience with you started off really bad. The nurse was supposed to be at the house before my mom got there. 2 hours and 4 calls later the CNA showed up and was rude. Not only did she not introduce herself as she came in the house ,she also tried to talk to us like we were crazy. 20 minutes later the RN showed up. Again no introduction . Then the office finally called the house phone to let us know... read more
EVERYTHING Rating this company both hospice and palliative on a scale of 1-10 with 10 being the best you would get a 2.
I use to love Crossroads Hospice and recommended them to anyone who needed them but when it came time to put my loved one on their service they were absolutely terrible! Will never use or reccomend them again.
Business response:
Thank you for your review, Erica. Our team will be reaching to learn more about your experience.
I would NOT recommend them to take care of anything. They weren't even around when we needed them the most. This place should be ashamed of theirselves !!
BY NOT STEALING THE PAIN MEDS FROM DYING PATIENTS AND PUTTING THEM ON METHADONE.
Business response:
Thank you for your feedback. Our Executive Director would like to speak with you about your experience. Could you please send us a private message with your contact information?
you did nothing to help my mom. you didn't let her family know she was on her last breath. you even knew it that morning. my brother and I knew something was wrong and we asked you... she'll be ok. that's what tearing me apart....I wanted those minutes with her and you robbed me of that. I try everyday to accept the loss and I do...but her children wanted to say good-bye. thanks.
Business response:
Connie, we are so sorry for your loss. Our Executive Director would like to speak with you about your experience. Please private message us the best number to reach you at.
Frequently asked questions about Crossroads Hospice & Palliative Care
How is Crossroads Hospice & Palliative Care rated?
Crossroads Hospice & Palliative Care has a 3 star rating with 171 reviews.
When is Crossroads Hospice & Palliative Care open?
Crossroads Hospice & Palliative Care is open now. It is open 24/7.