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Crossroads Hospice & Palliative Care
- Healthcare
- Plymouth Meeting, PA
About this business
Location details
523 Plymouth Rd., Suite 225, Plymouth Meeting, PA, 19462, United States
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It’s a holiday weekend and no one can take on a complicated case, my grandmother has gone without services and has been denied access to her own paperwork and services because it’s a holiday weekend and whomever is on call is unable to follow through properly. As a medical professional I use to constantly refer patients and strangers to Crossroads but after some of the most unpleasant days recently I will never refer anyone to their services after my own family member has been treated so poorly.
Business response:
Thank you for sharing your experience. Our Director would like to speak with you about this. Please send a private message with your contact information so she can reach out.
They do not know how to treat insulin “dependent” diabetics. They stopped my mom’s insulin in error and refuse to give me answers as to why this occurred. This wasn’t the only error they made in medication changes. Incompetent and uncooperative.
Business response:
Thank you for sharing your experience, Jean. Our director would like to speak with you about this. Please send a private message with the best number to contact you.
It would have been helpful had they actually checked on my mother after I called them to review her condition. After the case worker told me on friday July 19th that her health was the same as the day she was admitted on July 5th, my brother walked into the nursing home to find his mother stone cold dead and had been for many many hours. You rarely check on her medical health. She died alone thanks to this terrible company. I wouldn't recommend them for a dog catcher!
Business response:
Thank you for sharing your experience. Our Director would like to speak with you about this. Please send us a private message with the best contact information so she can reach out to you.
RUN FROM THIS COMPANY. RUN DO NOT LET YOUR LOVED ONES BE ANOTHER VICTIM
Did not sign in or look into this. CANCEL. DELETE. DELETE DELETE. DELETE. DELETE
Business response:
Thank you for sharing your comments, Susan. We apologize that seeing our posts in your newsfeed was a concern for you. Please DM us if you would like to discuss your experience.
I had to send my mom home on hospice last week and Crossroads is who I chose because I have friends that love your company. My experience with you started off really bad. The nurse was supposed to be at the house before my mom got there. 2 hours and 4 calls later the CNA showed up and was rude. Not only did she not introduce herself as she came in the house ,she also tried to talk to us like we were crazy. 20 minutes later the RN showed up. Again no introduction . Then the office finally called the house phone to let us know... read more
EVERYTHING Rating this company both hospice and palliative on a scale of 1-10 with 10 being the best you would get a 2.
I use to love Crossroads Hospice and recommended them to anyone who needed them but when it came time to put my loved one on their service they were absolutely terrible! Will never use or reccomend them again.
Business response:
Thank you for your review, Erica. Our team will be reaching to learn more about your experience.
I would NOT recommend them to take care of anything. They weren't even around when we needed them the most. This place should be ashamed of theirselves !!
Frequently asked questions about Crossroads Hospice & Palliative Care
How is Crossroads Hospice & Palliative Care rated?
Crossroads Hospice & Palliative Care has a 3 star rating with 173 reviews.
When is Crossroads Hospice & Palliative Care open?
Crossroads Hospice & Palliative Care is open now. It is open 24/7.