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Crossroads of Winchester - Pegasus Court, Suite 500

4.3

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500 Pegasus Court Business Center, Ste 500, Winchester, VA, 22602, United States

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4.3244 reviews
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Joseph C.'s profile image
Joseph C. 
5 years ago

My experience was smooth and profession the staff was friendly and comforting form the security personal, to receptionist all the way to full time staff really took an interest in the client 

Business response:

Hi, Joseph. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Tony Dehaven J.'s profile image
Tony Dehaven J. 
5 years ago

Very caring and well orintated 

Business response:

Thank you so much for your kind words, Tony Dehaven. We really appreciate you taking the time out to share your experience with us.  

Tony Dehaven J.'s profile image
Tony Dehaven J. 
5 years ago

You did great 

Business response:

Thank you so much for your kind words, Tony Dehaven. We really appreciate you taking the time out to share your experience with us.  

Jessica M.'s profile image
Jessica M. 
5 years ago

Crossroads is absolutely amazing! Everyone is so nice and caring! Ashley is amazing! The nurses are amazing! The counselors! Everyone! I have nothing but great things to say about Crossroads! 

Business response:

Hi, Jessica. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Jodi F.'s profile image
Jodi F. 
5 years ago

Great the visits are kinda fast I guess but the communication the last two times on what I needed to do before dowsing was very in lackey the dowsing lady’s explained what I had to do no one said anything about the white paper tabs or the colored ones or who my counselor was.. 

Business response:

Hi, Jodi. Thank you for taking the time to rate us! 

Justin Y.'s profile image
Justin Y. 
5 years ago

Staff is fantastic, wait times have gotten considerably better, and the place is always clean. My one and only complaint is this; Having been made aware multiple times of specific people selling illicit drugs on the property to other patients, those individuals remain allowed at the facility and have never been reprimanded. This is supposed to be a facility where you can feel 100% safe that you are in an environment where the one and only focus you will have is recovery. Having the very thing you’re in recovery for pushed in... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Justin. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 805-6989 and we'd be happy to help you out.  

Tony Dehaven J.'s profile image
Tony Dehaven J. 
5 years ago

You helped save my fiancé & my life & I couldn’t be more thankful for the understanding & support this clinic has given us since the first day we started. 

Business response:

Hi, Tony Dehaven. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Cory H.'s profile image
Cory H. 
3 years ago

Drug test are faulty and when I wanted one sent out they said it was to lAte. I was not informed of dirty urine until 15 days after this kept me from getting my take homes back. I am not transferring to another clinic. Also Amanda never gets to work til 5:15 to 5:30 but has people on hold. This is an issue for working people. I was told by director the urine would be looked into and someone would talk to Doctor it was never done 

Business response:

Thank you for providing your feedback and letting us know about this issue, Cory. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

Brandi P.'s profile image
Brandi P. 
3 years ago

Everyone quits it’s horrible the phasing up is ridiculous! I should get the same test as everyone who pays. People who self pay shouldn’t get a different test than people who have insurance it’s truly idiotic. That’s not treating clients THE SAME! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Brandi. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

Frequently asked questions about Crossroads of Winchester - Pegasus Court, Suite 500

How is Crossroads of Winchester - Pegasus Court, Suite 500 rated?

Crossroads of Winchester - Pegasus Court, Suite 500 has a 4.3 star rating with 244 reviews. 

When is Crossroads of Winchester - Pegasus Court, Suite 500 open?

Crossroads of Winchester - Pegasus Court, Suite 500 is open now. It is open 24/7.