Crossroads Treatment Centers

MELVIN HARRELL J. 

on Birdeye

5 years ago

I visited the charlottesville office ..Jackie was cool and down to earth and made me feel comfortable .. however I had a problem with getting my strips I was a new patients so I'll over look that but being dope sick waiting for your meds is not my idea of treatment that'll make you go back to the streets..but I want a better life so I'll be dope sick for however long it takes to get my life back in order ..THANKS JACKIE FOR GIVEING ME THAT DRIVE 

CINDY M. 

on Birdeye

5 years ago

It’s always a different receptionist at the call center to make appointments or to reschedule. There rude they don’t have the knowledge to what Center you’re scheduling your appointment for therefore they can’t assist you the way you should be. They don’t understand somebody in recovery needs to have an appointment rescheduled within 1 to 2 days not five days out they’re not very accommodating and they don’t care they are just there for a paycheck!!! 

KENNETH W. 

on Birdeye

5 years ago

New reception is awful. Had scheduled me for Altoona when I am in Johnstown without notice and the virtual links haven't been sent in their entire form in months 

MELISSA M. 

on Birdeye

5 years ago

Was another issue with the 3$copay. So my medication was not shipped out and I was considered a no show which really made me feel some type of way. Out of the 8mths going there, 2 months went smoothly. Always an issue with the co-pays 🤨 Considering what the heck is going on with the pandemic and ppl not working, they should be ashamed of themselves. Sadly some had to self medicate because of this. And not to mention the woman with the accent who usually answers the main number... Ignorance gets you NOWHERE. She should not b... read more

April B. 

on Birdeye

5 years ago

It doesn’t matter how long you have been a patient and if you have done exceedingly well your treated just like the next junky! 

Jon Willard m. 

on Birdeye

5 years ago

I wish I knew about crossroads and had them a long time ago. Crossroads has been helpful with MAT, medicated assisted treatment. I have been on and off of opiates my entire life, and if I had a crossroads way back when I started, I would have an actual life and spared myself from hell on earth. There needs to be more crossroads , as too many clinics want cash only or do not accept insurance or Medicaid. Until crossroads, MAT was for fortunate addicts, people who had access to thousands of dollars. Opiate addicts WILL NOT sto... read more

GLENN DAVIS J. 

on Birdeye

5 years ago

Was a good place to go. Keyword: WAS. The last 3 months have been absolutely ridiculous. DO AWAY WITH CALL CENTER AND PUT PHONES DIRECTLY TO OFFICE IN CASE THERE ARE PROBLEMS!!!!!!!!! Constantly problems with the stupid e-scripts!! PAPER! PAPER!! PAPER!!! My prescription has been messed up the last 3 months because the doctors don’t know what they are doing. (Some. Not all.) Both the newer doctors and nurses/receptionist are horrible. The older ones were great. 

Daniel C. 

on Birdeye

5 years ago

Lol lol lol lol 

JOSHUA P. 

on Birdeye

5 years ago

Other than laat time when my script wasnt sent in because i was marked as a no show and had to call a 1800 number and email ars and message because there is no regular number or way to reach them...Dr. Vasil is Great not judgemental no bullshit. I can't lie i got Real type comfprtable.with the Tele visits, So simple in and out no contact with other people, no risk and so much easier with My three Young'ns.