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200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
Get directionsexcellent customer service. but im still not getting any messages for mu appt. which means I'm always missing my appointments. I still don't know when my next appointment is
Business response:
Thank you for providing your feedback and letting us know about this issue, Shae. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Passionate, professional, caring, The list goes on.
Angie the receptionist is amazing always there to help in any way, she helped me with appoint issues of my own while on her vacation. If problems come up with pharmacy shes there at soonest avail. Moment to help. I can say the same for my Dr. Amanda and my counselor Holly. My boyfriend sees the other Dr. Gopal and has nothing bad to say of her either. We couldnt ask for more. Very caring, they offer out of office resources and overall just great care. It would be a mistake not to choose Crossroads treatment center on Amherst
Since switching to the butler office my prescriptions are never at the pharmacy when they are suppose to be. I use to get text messages from Dr. Leimous that informed of when they are scent to the pharmacy. For 3 months I have not been able to refill my prescription on time and have switched pharmacist because I thought it was there fault. That did not fix the problem either.
Business response:
Thank you for providing your feedback and letting us know about this issue, Donald. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Scripts can take a longer time to process electronically on the weekends, so we can definitely try to schedule on a weekday if that is possible for you. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
The new app check in isn’t working, it’s going to cause wrecks people trying to check in while driving. The people that don’t have cell phones end up standing in line for a long time while people in the back of the line are getting called in. They don’t take my insurance and it is costing a lot of money.
Business response:
Thank you for providing your feedback and letting us know about this issue, Christopher. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Every single time I’ve had a telemed appointment I’ve had to wait well over an hour and a half, and a few times even after waiting I wasn’t seen by anyone. It’s not really working well.
Business response:
Thank you for providing your feedback and letting us know about this issue, Shawn. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
For 2 appt in a row I have been unable to have my zoom appt with the connellsville pa office so I need to be rescheduled for a sppt where I actually go into the office for my appt
Business response:
Thank you for providing your feedback and letting us know about this issue, Von. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
The staff in Harriman are really good people but I'm going to be forced to find another doctor if you all do not start the insurance for Blue Cross and Blue Shield of Tennessee very soon I've been very patient. This is costing me a lot of money thanks for allowing me to give some input
I hate it anymore and how I’m being treated by Certain people. I’m dozing off because I want to be off methadone. And I feel like because of that or because of certain other reasons I’m being treated differently and it’s not right.
Business response:
Thank you for providing your feedback and letting us know about this issue, Angela. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Crossroads Treatment Centers has a 4.5 star rating with 19,219 reviews.
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