This profile has been claimed by the business owner or representative.
Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
Get directions
Everything’s always good here staff friendly and respectful etc. but my counselor quit again and there wasn’t a doctor there that took my insurance on the day of my appointment so they rescheduled and that throws me off my treatment plan
Business response:
Hi, Blake. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
You guys are actually horrible. This is the fourth time or so there has been issues and I've gone without my meds and had to consider doing heroin to not be sick. And I was pregnant until two weeks ago so it could have killed my baby and you guys seem to not care at all about that. It's pretty sad I'm trying to figure out where I can cut corners in my budget so I can pay a doctor put of pocket for medicine that you guys give me but take my insurance but since you've screwed me over so many times I'd rather pay a doctor who o... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Stevie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I have been with ARS/Cross Roads Treatment Centers since 2015 and my recent appointment was the worst by far. I seen the same doctor for nearly a year who was a very thoughtful person. I was switched to a new doctor who didn't have the courtesy to introduce herself and had a clear bias based on previous patients she worked with. She told me that the doctors don't speak to each other and all conversations are based on chart notes only. I have met with dozens of doctors since joining this program in 2015 but this situation rea... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Daniel. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Concealing was not good at all. Diana at front desk did better job canceling me then the concealer did! She cared more then Jackie did.
Business response:
Thank you for providing your feedback and letting us know about this issue, Patrick. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I loved my experience here at crossroads staff and the doctor were very polite best service I’ve had in a long time..thank you so much
Business response:
Hi, Brandon. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Horrible I had 255 appt and got out of there 7 or 730.it was also my birthday and I spent 4 hours in the hour dr office
Business response:
Thank you for providing your feedback and letting us know about this issue, Thomas. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
You have lied, made up policy’s and changed directions so many times that I left and won’t be back. You are give take homes to people still dirty from drugs because Dt. Ruth picks and choose who gets what based on how many bottles of wine she had last night
Business response:
Thank you for providing your feedback and letting us know about this issue, Adam. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I may.sick and I had to call to let yin's know due to covid-19 and I never heard back from yins and I have even called and got no answer from the service center and now I am withdrawing as well as being sick so I'm not happy about it
Business response:
Thank you for providing your feedback and letting us know about this issue, Shaunah. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I used the link given me for zoom and linked up 10 min early on Sunday at 10:10 am. After holding for 40 min I called and was told by Candice that they were about to pick me up. I held for another half hour. Called again and was told to hang up and go in zoom and make sure my name was on there. I did and sat on hold again for 20 min. Called again n was told that they had me listed as a no show and I would need a new appt. I am having to make my last doses last 3 extra days because of something that should’ve been handled on ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, John. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,218 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.