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200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
Get directionsOther than laat time when my script wasnt sent in because i was marked as a no show and had to call a 1800 number and email ars and message because there is no regular number or way to reach them...Dr. Vasil is Great not judgemental no bullshit. I can't lie i got Real type comfprtable.with the Tele visits, So simple in and out no contact with other people, no risk and so much easier with My three Young'ns.
Business response:
Thank you for providing your feedback, Joshua. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us after your last visit. We are continuing to provide telemed services for our patients during this time. Patients are required to come into the clinic for drug screens. If you have any future questions or concerns, please reach out to our patient liaison at 864-448-0705. Thank you!
This place is run by a bunch of incompetent individuals the director talks down to people and is clueless in her job. The counselors are a joke I have had 3 with in the past year alone. They give take homes then take them back with no explanation or proof. The amount of drugs and dealers that are outside everyday is pathetic. I could get any drug I want on that property. It’s very sad how a place like this could stay in business as poorly as it is run. Also the fact that i can’t recieve a phone call while there is poposterio... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Robert. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I had an appointment set for 10:50Am and waited until 2pm on the zoom call. Every time I called the main number they just kept telling me I was next and then I would wait for another hour . Usually my experience is fast and great
Business response:
Thank you for providing your feedback and letting us know about this issue, Michael. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
It was a life experience that I am not yet ready to take over and control yet!
Very professional,caring,understanding and educated. I have never felt like just a “piece of shit drug addict” they have made me feel welcome and respected.
Business response:
Hi, Heather. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
I don’t like coming every 3 weeks. I find it greedy from a business stand point, and as a full time working mother/business owner, it’s a pain to pull off. Hire another doctor if it’s really about the numbers. Used to love this place. I only stay because of Dr. G. The place is cold and feels like it’s just there for profit now, not to really help addicts or hold anyone accountable. This always happens when a corporation gets involved. Sad.
Business response:
Thank you for providing your feedback and letting us know about this issue, Meagan. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Will not connect me back I've called all day long for my doctor to call me back.
Was treated disrespectful I’ve been coming for 2 years to crossroads and never had a dirty screen I was treated like a liar was very rude to me
Business response:
Thank you for providing your feedback and letting us know about this issue, Cody. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
wait times for zoom appointments is way to long i was waiting 2hrs and 15 min.
Business response:
Thank you for providing your feedback and letting us know about this issue, Vance. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Crossroads Treatment Centers has a 4.5 star rating with 19,219 reviews.
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