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Crossroads Treatment Centers

4.5

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Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.519,217 reviews
Lindsay J.'s profile image
Lindsay J. 
5 years ago

The chain of command and lack of communication is terrible. I was told I would be getting take homes then was told I wasn’t. I am being switched counselors again. You can’t be honest with your counselor because they lie to you. The wait times are ridiculous. There is a pandemic going on and Jefferson county is in the zone for Covid 19 I don’t know how they can justify having hundreds of people coming their daily and not giving take homes. Also I have been going to crossroads over a year and have only seen the doctor on my fi... read more

BLAKE C.'s profile image
BLAKE C. 
5 years ago

Everyone’s always very nice & respectful. I always have a different doctor. I don’t know why they can’t keep them & my counselor is different too. It’s a wonderful doctors office but I think Virginia premier needs to do better job at providing providers for us here at this location 

KENNETH F.'s profile image
KENNETH F. 
5 years ago

Tried doing a swab test didn't change to blue 

Business response:

Thank you for your feedback, Kenneth. Please discuss clinical questions or concerns with your doctor or program supervisor at your upcoming visit. Thank you again for reaching out! 

Lindsay J.'s profile image
Lindsay J. 
5 years ago

Don’t go here if you want any success with opioid addiction. They are all incompetent. Lie about drug screens and getting take homes. They lie about everything. There is a pandemic going on and they think it’s a good idea to have 100 of people here everyday without giving us take homes. We can’t get jobs which would make us contributors to our society. We can’t do anything that will allow us to be functional citizens because this place can’t get their shit together. None of us chose to be drug addicts none of us chose to be... read more

DEVIN F.'s profile image
DEVIN F. 
5 years ago

The video chat is awesome. But, my biggest problem is when i get my prescription sent to a pharmacy & need to switch it. Because, they don't carry my script. It's absolutely ridiculous trying to get ahold of a prescriber to send another perscription. You need to work on a perscriber being available on all business hours. Because, we depend on these scripts, when we have to wait 3 days for a perscriber to fix the situation. Alot of the time, we end up relapsing. Because we have to go without for however long it takes our pers... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Devin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

DOROTHY G.'s profile image
DOROTHY G. 
5 years ago

Were i go on broad st the dr are very helpful 

DOROTHY G.'s profile image
DOROTHY G. 
5 years ago

Great were i go on broad st the dr are very helpful 

KELSEY L.'s profile image
KELSEY L. 
5 years ago

Had to wait 25 mins to be seen. Was told I had to fit therapy into my schedule even though I've been clean for nearly a year and work 50 hours a week. 

Business response:

Thank you for your feedback, Kelsey. We appreciate you taking the time to share your experience. All of our patients are required to attend therapy at least once a month. If you have any future concerns about the wait time, please contact our patient liaison at (864)448-0705 for assistance. Thank you again for reaching out! 

Tina H.'s profile image
Tina H. 
5 years ago

Everyone is so nice and caring. I never thought it would be so easy! Thank you so much for such a wonderful experience! 

Business response:

Hi, Tina. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,217 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.