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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6970 reviews
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higarjaycie's profile image
higarjaycie 
6 months ago

Very excellent service everytime I go in to get my car worked on! No complaints! 

Ron's profile image
Ron 
6 months ago

Great dealership Tyler and Clyde great people to work with. Always fair and honest people. Clean showroom and just great people and great vehicles this is my 3rd Rogue and 5th vehicle I have purchased from Crown all have been great 

holdable22's profile image
holdable22 
6 months ago

Get you right in . friendly staff. Clean building. Kept me informed through the whole process. Text and email me the whole time. 

write2roy's profile image
write2roy 
6 months ago

Excellent salesperson: Clyde Chapman. Explained details clearly. Helpful sales manager Friendly staff. All took a personal interest in us - polite and positive atmosphere! 

dnh5's profile image
dnh5 
6 months ago

They were able to fit us right in for the needed repairs. Another dealership wasn’t able to move as fast so it is greatly appreciated 

BCRIPE's profile image
BCRIPE 
6 months ago

Always receive excellent friendly service by all - service manager, mechanics, cashier, plus a cold drink or a cup of coffee! 

Business response:

We are utterly delighted to hear about your wonderful experience with our team. Your kind words about the outstanding service you consistently receive from our service manager, mechanics, and cashier truly mean the world to us. We take great pride in creating a welcoming environment where every team member contributes to making your visits exceptional. It brings us such joy to know that even the small touches like offering a refreshing cold drink or warm cup of coffee help make your time with us more comfortable. Your recogn... read more

tracie.kalata's profile image
tracie.kalata 
6 months ago

I went to Crown Nissan for an oil change and a four wheel alignment at 7am. I was in and out by 8:18 and the price was right! 

Business response:

We are elated to hear about your positive experience with us! It's wonderful that you were able to get both your oil change and four wheel alignment completed so efficiently in just over an hour. We understand how valuable your time is, especially with an early morning appointment at 7am, and we're thrilled that our team was able to provide you with quick and affordable service. Your feedback about our pricing and speed of service truly means a lot to us. Thank you for choosing Crown Nissan for your automotive needs! 

juliebennick3's profile image
juliebennick3 
6 months ago

The guy was nice and changed my oil without a hiccup. Ladies Amber and other blonde were very nice 

Business response:

Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that your oil change service went smoothly without any issues. It's wonderful to know that our team member provided you with friendly and professional service throughout your visit. We're also pleased that Amber and her colleague made such a positive impression with their welcoming and helpful approach. Your feedback about the quality of service from our staff means a great deal to us, and we'll be sure to recognize th... read more

justjane59's profile image
justjane59 
6 months ago

Service was easy in, prompt and out the door in a timely fashion. Was nice not to be pressured about additional things they wanted to do to the car, but noted it on the paperwork. 

Business response:

We are thrilled to hear about your positive experience! Your feedback about our efficient and streamlined service process means so much to our team. We understand how valuable your time is, and we're glad we could provide you with quick and professional service from start to finish. It's wonderful to know that you appreciated our honest approach of noting additional service recommendations without any pressure to purchase them. We believe in transparency and letting our customers make informed decisions that work best for th... read more

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 970 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is open now. It will close at 6:00 p.m.