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Crown Nissan of Decatur
- Car Dealers
- Decatur, IL
About this business
Location details
165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
The girl was nice that checked me in and out. Had a 1:00 o'clock appt but my car wasn't taken to be worked on until 1:30. Didn't list the things that were inspected.
Business response:
We’re glad to hear our team made a positive impression during check-in and checkout, as creating a welcoming experience is important to us. We always aim to be respectful of our guests’ time and to communicate clearly about the care their vehicle receives. Your feedback helps us stay focused on delivering a thoughtful and professional visit. If you’d like to discuss this further, please reach out to Charlie Cloyd at 217-872-5748.
Very thorough and detailed. They have an excellent team there I was there for an oil change
Business response:
Thank you for the positive feedback! We're thrilled you appreciated our team's thoroughness and attention to detail during your oil change. We take pride in providing quality service and look forward to serving you again at Crown Nissan of Decatur.
Everyone was friendly and helpful. Professional staff and efficient service Everyone was friendly and helpful. Professional staff and efficient service. Overall it was a solid experience.
Business response:
Thank you for your positive feedback! We're thrilled to hear you found our staff friendly and helpful, and that you had a solid experience with our professional service. We appreciate you taking the time to share your thoughts about Crown Nissan of Decatur.
I'm done You have a very good dealership and i appreciate the solid work. Thanks.
Business response:
Thank you so much for your kind words! We truly appreciate your recognition of our work and are grateful you chose Crown Nissan of Decatur for your automotive needs.
Everything went okay . they texted me when the car was ready and they was.very friendly
Business response:
We are absolutely thrilled to hear that your service experience went smoothly with us. Your feedback about our timely communication when your vehicle was ready and the friendly service you received from our team means so much to us at Crown Nissan. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
It was easy. Everything was handled efficiently and the car was very affordable. Experience was good.
Business response:
We are excited to hear about your smooth experience with us! Your feedback about the efficient handling of everything and finding an affordable vehicle really means a lot to our team. We strive to make the car buying process straightforward and accessible for all our customers, so knowing that we succeeded in providing you with a positive experience is wonderful to hear. Thank you for choosing us for your automotive needs and for taking the time to share your thoughts.
It was great The employees were amazing i will bring my car here when I need to get something done on it
Business response:
Thank you for the great feedback! We're thrilled you had an outstanding experience with our team. We look forward to serving you again for your future automotive needs.
Great experience with Donovan in Sales at Toyota! Got the new car we wanted and were treated professionally. Clyde was great to talk with and helpful as well. The only negative portion was waiting for the final step with finance. This was due to there only being one guy available to do it that day, and several people in front of us. Otherwise, great experience and would buy from them again!
Business response:
Thank you for the positive feedback! We're thrilled you had a great experience with our sales team and found the right vehicle. We understand the wait for finance was frustrating and appreciate your patience. We look forward to serving you again in the future!
I called Clyde about getting an oil change. He gave me the phone number for the service department and also transferred me to them.
Business response:
Thank you for your review! We're thrilled to hear you were pleased with our friendly service and quick turnaround time. Your satisfaction means everything to us and we look forward to serving you again.
Frequently asked questions about Crown Nissan of Decatur
How is Crown Nissan of Decatur rated?
Crown Nissan of Decatur has a 4.6 star rating with 949 reviews.
When is Crown Nissan of Decatur open?
Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.