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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.61,182 reviews
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kmdickman's profile image
kmdickman 
5 months ago

They were absolutely wonderful They ran the numbers so I was able to get the car I wanted 

Business response:

Thank you for the wonderful review! We're thrilled our team could work with the financing to get you the car you wanted. We appreciate you choosing Crown Nissan of Decatur and hope you're enjoying your new vehicle! 

LRNDeSut's profile image
LRNDeSut 
5 months ago

The service department at this dealership went above and beyond to take care of my problem. When a problem was encountered, they handled the situation with such professionalism. Would highly recommend them. 

Business response:

We appreciate your recognition of our service department's dedication to exceptional care. It brings us great joy to know that our team handled your situation with the professionalism you deserved and went the extra mile to resolve your concerns. Your recommendation means the world to us at Crown Nissan of Decatur, and we look forward to continuing to provide you with outstanding service. 

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catchthejoy2 
5 months ago

8 yrs since I purchased my Nissan. Its all been good I am very happy Thank you 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear you've been happy with your Nissan for 8 years. Your satisfaction means everything to us. Thanks for choosing Crown Nissan of Decatur! 

jimmy johns's profile image
jimmy johns 
5 months ago

Crown Toyota is a fantastic dealership. I have purchased multiple vehicles from them.. very professional and courteous. 

Business response:

Your positive feedback means so much to us. We truly appreciate you taking the time to share your experience. It's wonderful to hear that you found our team to be professional and courteous throughout your multiple vehicle purchases. Your trust in returning to us for your automotive needs speaks volumes, and we're honored to have earned your confidence. Thank you for being such a valued customer and for recommending our dealership. 

wcasch's profile image
wcasch 
5 months ago

LJ was helpful and took the time to show me many vehicles and answer my questions. They were also able to locate the car I was wanting. 

Business response:

We are glad to hear about your positive experience with our team. It sounds like LJ took great care in helping you explore different vehicle options and providing the information you needed to make an informed decision. We are pleased that we could help locate the specific car you were looking for. Your feedback about the helpful service and attention to detail means a lot to us at Crown Nissan of Decatur. We appreciate you taking the time to share your experience and look forward to serving you again in the future. 

MEYER.JACKIE's profile image
MEYER.JACKIE 
5 months ago

Appointment to replace headlight went smoothly. The work was done quickly and efficiently. There were no surprises. 

Business response:

We sincerely value your feedback about your headlight replacement service. It's wonderful to hear that your scheduled appointment went so well and that our team was able to complete the work both quickly and efficiently. We understand how important it is to have a straightforward experience without any unexpected issues, and we're pleased that we met your expectations. Thank you for choosing Crown Nissan of Decatur for your automotive needs. 

dodsonsplace's profile image
dodsonsplace 
5 months ago

They did an oil change and tire rotation. As usual they were quick and efficient. Great service department 

Business response:

We are ecstatic to hear about your positive experience with our service department! It's wonderful to know that we provided quick and efficient service for your oil change and tire rotation. Your feedback about our team's consistent performance means a lot to us. We truly appreciate customers like you who recognize our commitment to delivering reliable automotive care. Thank you for taking the time to share your experience with others. 

larryadams2899's profile image
larryadams2899 
5 months ago

They changed the oil and fuel filter and that's all They didn't take long to do it. 

Business response:

We are delighted to hear about your positive experience with our oil and fuel filter service. Thank you for choosing us for your automotive service needs, and we look forward to continuing to provide you with reliable and prompt service in the future. 

havencaulfield's profile image
havencaulfield 
6 months ago

Joe was extremely helpful, Mike the financial guy took his time to explain everything to me. The entire team was kind and made sure that we all felt welcome and there was no pressure to pick a car. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Joe and Mike provided exceptional service and made you feel welcome with our no-pressure approach. Your kind words about our team mean so much to us. Thank you for choosing Crown Nissan of Decatur! 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 1,182 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.