This profile has been claimed by the business owner or representative.
Crown Nissan of Decatur
- Car Dealers
- Decatur, IL
About this business
Location details
165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
We got our oil changed and tires rotated. In a very timely manner. They also topped off the fluids and checked the tire pressure.
Business response:
Thank you for your review! We are delighted to hear that your service experience was completed quickly and efficiently. It's wonderful to know that our team took care of your oil change and tire rotation promptly while also ensuring your fluids were topped off and tire pressure was properly checked. Your feedback about our thorough and timely service means a great deal to us. We appreciate you choosing us for your vehicle maintenance needs and look forward to serving you again in the future.
Whenever I don’t go to a dealership for service, I always get reminded why I should. Nissan knows what they’re doing. Shoutout to Amber & Steve
Business response:
Thank you for your positive feedback! We're glad your visit reinforced the value of choosing dealership service. We'll share your kind words with Amber and Steve - they'll be thrilled! We look forward to serving you again.
Great service as always. My only request as one who waits would be a small table between the chairs to place a cup of coffee or drink. It's a small thing, but would really help when we are juggling our coats, bags, phones and a beverage. Thanks!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear you continue to have great experiences with our service. Your suggestion about adding small tables in the waiting area is incredibly thoughtful and practical - we understand how helpful that would be for managing beverages and personal items. We truly appreciate you taking the time to share this idea with us. Thank you for being such a valued customer!
Service Manager Tommy and his team are awesome. Very polite, thorough, and good communicators! Thank you.
Business response:
Thank you for sharing your experience! We're delighted to hear that Tommy and our service team provided outstanding care. Your recognition of their politeness and thorough communication means everything to us. We'll be sure to share your kind words with the entire service department.
Sales man was very friendly and helpful. Answered all my questions. Made the process very easy.
Business response:
Thank you for the wonderful feedback! We're delighted our sales representative provided friendly, helpful service and made the process easy for you. Your positive experience means a great deal to us at Crown Nissan of Decatur.
Crown Nissan staff is very friendly and professional. They kept me informed of everything throughout the entire time my vehicle was with them
Business response:
Thank you for your kind words about our friendly and professional staff at Crown Nissan of Decatur. We're delighted that our team kept you well-informed throughout your visit. We appreciate your feedback and look forward to serving you again.
Very nice very good people that work there they come right to you and ask you what's going on if they all have patience
Business response:
Thank you for the wonderful feedback about our team at Crown Nissan of Decatur! We're so glad our staff made a positive impression with their welcoming approach and patient service. Your kind words motivate us to continue providing the personalized care every customer deserves.
It was a great experience. No pressure and no xx. We highly recommend it to family and friends.
Business response:
Thank you for your wonderful feedback! We're thrilled you had a pressure-free experience and truly appreciate your recommendation to family and friends. We look forward to serving you again!
Able to schedule when I wanted. Shut the service polite (Mike) and reliable. Easy check out when I picked up my vehicle
Business response:
Thank you for your feedback! We're glad Mike provided polite and reliable service, and that scheduling and checkout were easy for you. Your positive experience reflects our commitment to hassle-free automotive service.
Frequently asked questions about Crown Nissan of Decatur
How is Crown Nissan of Decatur rated?
Crown Nissan of Decatur has a 4.6 star rating with 949 reviews.
When is Crown Nissan of Decatur open?
Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.