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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6949 reviews
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tonyasing4u2's profile image
tonyasing4u2 
8 months ago

Everyone was nice and my car was serviced in a short amount of time. I was pleased with the service. 

Business response:

Thank you for your review! We're thrilled to hear you were pleased with our friendly service and quick turnaround time. Your satisfaction means everything to us and we look forward to serving you again. 

simonajohnson77's profile image
simonajohnson77 
8 months ago

Fast and reliable service. The Crown people are always pleasant to deal with. Never had a bad experience. 

Business response:

Thank you for your kind words! We're delighted to hear about your positive experiences with our team. Your recognition of our quick and dependable service means so much to us. We appreciate you being a valued customer at Crown Nissan of Decatur. 

Leon's profile image
Leon 
8 months ago

Prompt Clean Kind Everyone is very professional and takes pride in their performance and appearance of shop and waiting area. 

Business response:

Thank you for recognizing our team's professionalism and dedication! We're delighted you noticed our commitment to maintaining high performance standards and keeping our facilities clean. Your feedback about our prompt, clean, and courteous service means so much to us. We take great pride in creating a welcoming environment for our customers. Thank you for sharing your positive experience with Crown Nissan of Decatur. 

Jenniferinness4883's profile image
Jenniferinness4883 
8 months ago

During a very stressful time and a not great experience at my original dealership, you guys stepped in, made the process easy and all the staff and employees were helpful, kind and got the job done without making me feel like a problem!!! Very grateful and got me back into a safe car! Thank you thank you!!!! 

Business response:

Thank you for sharing your experience! We're so glad we could make the process smoother during a stressful time and that our team made you feel welcomed and supported. Your kind words about our staff really brighten our day! 

2soxfans's profile image
2soxfans 
8 months ago

had some issues with the car I bought, however, after talking with them they took care of all of my concerns and I am very happy with the outcome. I will continue to take my car there for service. 

Business response:

Thank you for sharing your experience. We appreciate your patience while we resolved your concerns and are glad we could address everything to your satisfaction. We look forward to continuing to serve you for future service needs. 

bonniethomas241's profile image
bonniethomas241 
8 months ago

Amber worked with the extended warranty I had and resolved issues that were stumbling blocks in the repair of my vehicle. 

Business response:

Thank you for the positive feedback! We're delighted that Amber was able to work with your extended warranty and resolve the repair obstacles. Providing solutions and removing barriers for our customers is what we strive for at Crown Nissan of Decatur. We appreciate you sharing your experience! 

saha428's profile image
saha428 
8 months ago

Extremely personable and knowledgeable salesman. Good deal. Clean place. Fast service. Long established dealership. Thanks. 

Business response:

Thank you for the great review! We're thrilled you found our sales staff personable and knowledgeable, and that you were pleased with our pricing and service. We appreciate you choosing Crown Nissan of Decatur and taking the time to share your positive feedback. 

BLeesman35's profile image
BLeesman35 
9 months ago

The tech was great and did my oil change quick efficiently and happy with my service 

Business response:

Thank you for the positive feedback! We're thrilled our technician provided quick and efficient oil change service. Your satisfaction means a lot to us at Crown Nissan of Decatur, and we look forward to serving you again. 

Spinray57's profile image
Spinray57 
9 months ago

Very efficient and polite. They got everything done well. Totally satisfied. They were helpful with a few extra concerns that I had. 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our efficient and polite team. It's great that we could address all your concerns and leave you completely satisfied. We truly appreciate customers like you! 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 949 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.