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Crown Nissan of Decatur
- Car Dealers
- Decatur, IL
About this business
Location details
165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have no problem with the work that was done on my car the personal were very good and they did take care of me
Business response:
We are ecstatic to hear that you had a positive experience with the service work on your vehicle. Your feedback about our team taking good care of you means a great deal to us. We take pride in providing quality automotive service and ensuring our customers feel valued throughout their visit. Thank you for choosing Crown Nissan and for taking the time to share your experience with others.
I am happy with the work performed on my Rogue. Amber listened and understood what I wanted repaired, and later called me to further discuss it with me to make sure everything would be done satisfactorily.
Business response:
We are glad to hear about your positive experience with the service on your Rogue. It's wonderful that you felt heard and understood throughout the repair process. We're pleased that our team took the time to have thorough discussions with you to ensure your complete satisfaction with the work. Your satisfaction with the completed repairs means a great deal to us, and we appreciate you taking the time to share your experience.
They are very knowledgeable and easy to deal with. When I have a car need for our sales fleet I do not hesitate to reach out to them to get the ball rolling with options for purchase. The deal is completed in a timely and efficient manner which is very important in today's fast paced environment. I would recommend them to anyone in the market for a car, truck or suv.
Business response:
Thank you for taking the time to share your experience. We truly value your feedback about our team's knowledge and approach to customer service. It means so much to hear that you find us easy to work with and that we can efficiently meet your fleet needs. Your confidence in reaching out to us for vehicle options shows the trust you have in our service, and we are honored to be your go-to choice. We appreciate your recommendation and look forward to continuing to serve you and your business with the same level of expertise a... read more
Mechanic Steve Hayes worked with me through the repairs. Excellent tech. He can always be counted on to see things are done correctly
Business response:
We sincerely value your feedback about your repair experience with us. It means so much to hear that our technician provided excellent service and worked closely with you throughout the process. Your confidence in his ability to handle things properly and get the job done right reflects exactly the kind of reliable, quality service we strive to deliver. We appreciate you taking the time to recognize the dedication and expertise that went into your repairs.
Easy to work with. overall deal was easy and fair. very happy with our purchase.
Business response:
We are overjoyed to hear about your positive experience! It brings us great satisfaction to know that working with our team felt smooth and straightforward for you. We truly value customers who recognize when a deal is handled fairly, and we are thrilled that you feel completely satisfied with your purchase. Your feedback reinforces our commitment to making the car buying process as seamless as possible for every customer who walks through our doors.
Absolute best team with a great heart for helping people. Makes sense that people come from everywhere to go to Crown!
Business response:
Thank you for your review! We are delighted to hear that you found our team to be the absolute best with a genuine commitment to helping people. Your recognition of our team's caring approach means everything to us. It's wonderful to know that our dedication to service creates such a positive experience that draws customers from near and far. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you with the same level of care and excellence.
This vehicle has great technology, the autopilot is designed to prevent accidents due to any distraction, I love it. It also has ignition with control and the spaciousness of the vehicle is very comfortable.
Business response:
We are pleased to hear about your positive experience with the advanced technology features in your vehicle. Your appreciation for the safety systems that help prevent accidents shows how much you value the protective features designed to keep you secure on the road. We understand how important it is to have reliable safety technology that works even when distractions occur. The convenience of the advanced ignition system and the comfortable spacious interior clearly make your driving experience more enjoyable. Thank you for... read more
The dealership was very nice and we had a great experience. Everyone was very friendly.
Business response:
Thank you for your wonderful feedback about your experience with us. We genuinely appreciate you taking the time to share your thoughts. It means so much to hear that you found our team to be welcoming and that your visit left such a positive impression. Creating a comfortable environment where every customer feels valued is something we work hard to achieve every day. Your kind words about the friendly atmosphere truly make our day. We are grateful for customers like you and look forward to serving you again in the future.
Good service. Friendly people. Knowledgeable technicians. They did overinflate all four of my tires. Fair price since they did honor a coupon I had received from Nisson online.
Business response:
Thank you for sharing your experience! We are delighted to hear that you found our service satisfactory and our team friendly. It's wonderful to know that our technicians demonstrated their knowledge during your visit. We appreciate you bringing the tire inflation issue to our attention, as this helps us maintain our service standards. We're glad we could honor your online coupon and provide you with fair pricing. Your feedback helps us continue to improve, and we truly value customers like you who take the time to share the... read more
Frequently asked questions about Crown Nissan of Decatur
How is Crown Nissan of Decatur rated?
Crown Nissan of Decatur has a 4.6 star rating with 972 reviews.
When is Crown Nissan of Decatur open?
Crown Nissan of Decatur is open now. It will close at 6:00 p.m.