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Crown Nissan of Decatur
- Car Dealers
- Decatur, IL
About this business
Location details
165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
The tech was great and did my oil change quick efficiently and happy with my service
Business response:
Thank you for the positive feedback! We're thrilled our technician provided quick and efficient oil change service. Your satisfaction means a lot to us at Crown Nissan of Decatur, and we look forward to serving you again.
Very efficient and polite. They got everything done well. Totally satisfied. They were helpful with a few extra concerns that I had.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our efficient and polite team. It's great that we could address all your concerns and leave you completely satisfied. We truly appreciate customers like you!
Great. No issues. It was easy to book the appointment, everyone there was friendly and accommodating, and it was a great experience overall.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that scheduling was easy and our team was friendly and accommodating. Your positive experience means the world to us!
Good service, communication, reasonable price. I cant get to 15 words! Ridiculous part of survey!
Business response:
Thank you for the positive feedback about our service, communication, and pricing! We appreciate you taking the time to share your experience despite the survey challenges. We look forward to serving you again at Crown Nissan of Decatur.
The only dealership that I have been with for over 20 years! Friendly, fast and efficient!
Business response:
Thank you for your incredible 20-year loyalty! We truly value your trust and are delighted that our team consistently delivers the friendly, fast, and efficient service you deserve. Thank you for being part of our automotive family!
Everything went well and I left after mile oil change was completed. I got home and was surprised to see that I had an email from Crown Nissan that said several issues came up in the multi point inspection. Some could have been done while I was there, minor issues. I don’t know why no one went over the inspection with me while I was at the dealership. If I ever go back I’ll have to remember to ask about the inspection since they don’t.
Business response:
Thank you for sharing your feedback. We understand how receiving inspection results after leaving the dealership can be unexpected, and we appreciate you bringing this to our attention. Our team strives to provide clear communication during each visit, and we’ll use your comments to improve how inspection findings are shared with customers. For any questions or to review your inspection results in detail, please reach out to Charlie Cloyd at 217-872-5748.
Just routine oil change and tire rotation Scheduled for a time and came back when ready. I like the notification when ready.
Business response:
Thank you for sharing your experience! We're pleased your routine maintenance went smoothly and that our notification system added convenience to your visit. We appreciate your trust in Crown Nissan of Decatur and look forward to serving you again.
Amazing customer service. Outstanding communication! I really appreciate that they will send Grandpa to come pick up my car for service. Its very helpful!!!
Business response:
Thank you for your wonderful feedback! We're thrilled that our customer service and pickup service have been so helpful for you. Your kind words mean a lot to us!
Good customer service. Provided information on a couple of things to be addressed. Good services
Business response:
Thank you for the positive feedback! We're thrilled you had a great experience with our customer service team. We're glad our staff could provide helpful information and address your needs. Your satisfaction drives us to continue delivering exceptional service at Crown Nissan of Decatur.
Frequently asked questions about Crown Nissan of Decatur
How is Crown Nissan of Decatur rated?
Crown Nissan of Decatur has a 4.6 star rating with 1,175 reviews.
When is Crown Nissan of Decatur open?
Crown Nissan of Decatur is closed now. It will open at 7:00 a.m.