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165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
The staff were friendly. The services were done in a timely manner. Easy to communicate with everyone.
Business response:
Thank you for your positive feedback! We're delighted that our friendly staff provided timely service and that communication was smooth throughout your visit. We appreciate you choosing Crown Nissan of Decatur and look forward to serving you again.
Kept me informed while giving me time think over the deals. Positive overall experience with Caleb.
Business response:
Thank you for sharing your experience with Crown Nissan of Decatur. We're glad you felt well-informed while having the space to consider your options. Your positive feedback about your overall experience means a lot to our team and motivates us to continue delivering exceptional service.
Waiting on a part so service hasn't been completed yet Waiting on a part for heater to arrive
Business response:
Thank you for your patience while we wait for your heater part to arrive. We'll complete your service as soon as it's in and ensure it meets our high standards. Your understanding is appreciated.
they had my part and installed it super fast The service lady Amanda and the service tech were fast and friendly!! keep up great job you both!
Business response:
Thank you for the wonderful feedback! We're thrilled that Amanda and our service tech provided fast and friendly service. Your recognition means so much to our team, and we look forward to serving you again!
Over the past several years, everyone has always been very professional and accommodating. As always, I cannot say enough good things about Crown Nissan. Service is also always swift and accurate.
Bought RAV4 new in 2013 at Crown. Crown is the only one to service it. Everyone has been great to deal with, especially Larry M. Have dealt with him 99% of the time and he has always put up with my OCD and millions of questions!! Hope he is making top $ gets a bonus now and then!!! Wife had a 2013 Avalon for years, and it was taken care of professionally at Crown also.
Business response:
Dillon was the person that took care of me last service. Did a top notch job and very professional!!!
Friendly and helpful The courtesy driver was very helpful and delivered and picked me up with no problems.
Business response:
Thank you for your kind words about our courtesy driver and service team. We're delighted that your pickup and delivery experience was seamless. We appreciate your feedback and look forward to serving you again at Crown Nissan of Decatur.
Brought my car in with a warranty issue and they handled and fixed it quickly and with friendly service.
Business response:
Thank you for the positive feedback! We're delighted we could resolve your warranty issue quickly with friendly service. Your experience means a lot to us and we look forward to serving you again.
Didn't know what I actually wanted and helped me go through cars they had In stock
Business response:
We're glad our team could guide you through our inventory and help you find the right fit! Thank you for sharing your positive experience with Crown Nissan of Decatur.
Crown Nissan of Decatur has a 4.6 star rating with 949 reviews.
Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.