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Crown Nissan of Decatur
- Car Dealers
- Decatur, IL
About this business
Location details
165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Decent coffee, friendly knowledgeable staff. Neat, clean shop and waiting area. Pay your mechanics more!
Business response:
Thank you for the positive feedback! We're glad you enjoyed the coffee and found our staff welcoming and knowledgeable. It's great to hear you appreciated our clean waiting area. We also value your feedback about our mechanics - our team is important to us. Thanks for sharing your experience!
Thanks ? ? Got in right away. Time spent waiting short. In and out. Thank you
Business response:
Thank you for the positive feedback! We're delighted you were able to get in quickly with minimal wait time. Your appreciation means a great deal to us at Crown Nissan of Decatur, and we look forward to serving you again!
It's a great place to buy a car. All the personal that work there are friendly and knowledgeable.
Business response:
Thank you for the positive feedback! We're thrilled you had an excellent car buying experience with us. Your kind words about our friendly and knowledgeable team mean a lot. We appreciate you choosing Crown Nissan of Decatur for your automotive needs.
It’s a pleasure going into the service center knowing that the staff are friendly and efficient and get the job completed. The atmosphere is comfortable and clean.
Business response:
Thank you for your wonderful feedback! We're delighted that you found our staff friendly and efficient, and that our facility provided a comfortable, clean environment. Your positive experience reflects our commitment to excellent service at Crown Nissan of Decatur.
You have an awesome group of workers very polite kind friendly they make you feel like family.??
Business response:
Thank you for your review, BARBARA.OWENS1560! We're thrilled to hear our team made you feel like family. Creating that welcoming atmosphere is something we truly value, and your wonderful feedback brightens our day at Crown Nissan of Decatur.
Excellent TJ was very helpful and very knowledgeable of the vehicle great to work with. Made it as easy as possible. Way better than my experience with other dealerships. I will return
Business response:
Thank you for the wonderful feedback! We're thrilled that TJ provided such helpful and knowledgeable service. We're proud to have exceeded your expectations and made the process smooth for you. We look forward to serving you again!
Wife dropped off vehicle, they promptly gave her a ride home. I picked up the vehicle and the receptionist was very friendly. I also appreciate getting a detailed overview in paper.
Business response:
Thank you for sharing your wonderful experience! We're delighted we could provide transportation for your wife and that our receptionist made such a positive impression. We're pleased you found the detailed written overview helpful. Your feedback reinforces our commitment to making your service experience smooth and informative.
Our experience was great, we were always kept up to date every step of the way and my questions were always answered in a kind and timely manner.
Business response:
Thank you for sharing your wonderful experience with Crown Nissan of Decatur. We're pleased our communication exceeded your expectations and that our team responded to your inquiries with kindness and promptness. Your positive feedback means so much to us and reinforces our commitment to exceptional service.
Very fast and insightful Good communication and understanding. They knew exactly what routine maintenance was needed and didn't try to oversell unnecessary services
Business response:
Thank you for the positive feedback! We're thrilled you appreciated our quick, knowledgeable service and honest approach to maintenance recommendations. Your trust means everything to us at Crown Nissan of Decatur.
Frequently asked questions about Crown Nissan of Decatur
How is Crown Nissan of Decatur rated?
Crown Nissan of Decatur has a 4.6 star rating with 955 reviews.
When is Crown Nissan of Decatur open?
Crown Nissan of Decatur is closed now. It will open tomorrow at 7:00 a.m.