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Crown Nissan of Decatur
- Car Dealers
- Decatur, IL
About this business
Location details
165 W Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Amber did a terrific job! She got back to me about the details of my repairs timely.
Great service Friendly team, they were very helpful, was able to be in and out on my lunch hour
Clyde Chatman was my salesperson and he was great! Very personable and made sure I was taken care of.
Service went fairly quickly. I had some questions about getting my back seat to lay down. They were patient and helpful.
They act professional when I drop off and pick up my vehicle. The service was done in reasonable time.
I received great customer service. All my questions were answered. They explained everything in detail. Amber was very pleasant and helpful through the process.
I waited two and a half hours, and my issue with my radio was still not Solved.
Business response:
We are concerned to hear that you feel this way about your experience. The situation you've described falls short of the service standards we strive to maintain. Your experience matters to us, and we want to discuss this further. Please contact Charlie Cloyd at 217-872-5748 so we can discuss how we can better address your radio issue and ensure a more efficient service experience moving forward.
Overpriced. Was able to fix what was going to be close to $1000 at home within 5 min.
Business response:
We value your input and understand your frustration. Your feedback helps us understand how our customers feel about the value we provide. We are sorry to hear that you feel this way about your experience. We would welcome the opportunity to discuss your concerns further and work toward a better resolution. Please contact Charlie Cloyd at 217-872-5748 so we can better understand your situation and see how we can improve.
I did a credit application for a car never heard back even called and left a message. Wanted to get my car serviced never heard back
Frequently asked questions about Crown Nissan of Decatur
How is Crown Nissan of Decatur rated?
Crown Nissan of Decatur has a 4.6 star rating with 687 reviews.
When is Crown Nissan of Decatur open?
Crown Nissan of Decatur is open now. It will close at 5:00 p.m.