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Crown Nissan of Decatur

4.6

About this business

Location details

165 W Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.6955 reviews
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MKHANDLEY's profile image
MKHANDLEY 
a year ago

Usual professional service that started on time and was completed quickly. Steve Hayes found the problem with my emergency brake, got me an estimate to fix it, and the parts were ordered. Waiting for them to arrive so he can make the repair. I appreciate his professionalism. 

Business response:

Thank you for taking the time to share your positive experience with us at Crown Nissan of Decatur. We are delighted to hear that you received the professional service you have come to expect from our team. It's wonderful to know that your appointment began promptly and was handled efficiently. We're pleased that Steve was able to quickly identify the issue with your emergency brake and provide you with a clear estimate for the repair. Your recognition of his professional approach means a great deal to us. We look forward to... read more

gnfreak's profile image
gnfreak 
a year ago

Good experiance. I never felt pressured. Clayton did a good job running throught the Process and helped set up the phone in the new truck 

Mljones1215's profile image
Mljones1215 
a year ago

Staff was professional and courteous. The waiting room could have been a little more nicer. 

Business response:

We are delighted to hear that our team provided you with professional and courteous service. Your positive feedback about our staff means a great deal to us at Crown Nissan of Decatur. We also appreciate your honest feedback about our waiting area, as it helps us identify opportunities to enhance the comfort of our customers' visits. Thank you for choosing us and for taking the time to share your experience. 

bowling2727's profile image
bowling2727 
a year ago

This dealership has always done a good job, always pleasant to work with, this work was done in a timely manner. 

higarjaycie's profile image
higarjaycie 
a year ago

Very excellent service everytime I go in to get my car worked on! No complaints! 

Ron's profile image
Ron 
a year ago

Great dealership Tyler and Clyde great people to work with. Always fair and honest people. Clean showroom and just great people and great vehicles this is my 3rd Rogue and 5th vehicle I have purchased from Crown all have been great 

holdable22's profile image
holdable22 
a year ago

Get you right in . friendly staff. Clean building. Kept me informed through the whole process. Text and email me the whole time. 

write2roy's profile image
write2roy 
a year ago

Excellent salesperson: Clyde Chapman. Explained details clearly. Helpful sales manager Friendly staff. All took a personal interest in us - polite and positive atmosphere! 

dnh5's profile image
dnh5 
a year ago

They were able to fit us right in for the needed repairs. Another dealership wasn’t able to move as fast so it is greatly appreciated 

Frequently asked questions about Crown Nissan of Decatur

How is Crown Nissan of Decatur rated?

Crown Nissan of Decatur has a 4.6 star rating with 955 reviews. 

When is Crown Nissan of Decatur open?

Crown Nissan of Decatur is closed now. It will open at 7:00 a.m.