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165 W Pershing Road, Decatur, IL, 62526, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 5:00 p.m. | |
Sun | Closed |
I was very disappointed to find out about the on going issues with the CVT system. It will be difficult to continue purchasing Nissan products unless this issue has a long term solution. Every time I now drive the Murano I worry if this is the day the transmission goes out.
Lots of questions regarding the repairs done and the repairs still needed. We were not comfortable with the explanation by the mechanic Steve , and discussing the issues with him ,he took my questioning personal and left me with more questions than understanding.
2 hours late getting to my car. Couldn't complete recall cause computer kept buffering. I'll change was quick once they got to it.
They are extremely nice, but my problem could not be fixed due no update. Plus still jumping when I have break depressed long time
Experience filled with hassle and dissatisfaction. Contacted dealership regarding a pre-owned Jeep. Initial response was favorable, discussed price, agreed on price contingent on additional pictures and negotiating out of state transit. That's when the circus began. Was told I'd be contacted with pics and details, only to be ghosted. Upon searching for the vehicle again, I noticed that they raised the price by $1,002. After several messages, I was finally contacted a couple days later and told they couldn't price as low as t... read more
I brought I brand new Versa from this dealership and within 3 months something was damaged on the car. The damage was not from anything I did. The heat shield (located under the car) had merely just fallen off, but this dealership and it's employees were not willing to go out of their way to help me. I bought the car and moved to a new state and the Nissan dealership in Kentucky was more than willing to do everything in their power to help me. I would not recommend this dealership. They do not follow up when they say they wi... read more
Crown Nissan of Decatur has a 4.6 star rating with 687 reviews.
Crown Nissan of Decatur is open now. It will close at 5:00 p.m.