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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,460 reviews
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2015 TOYOTA AVALON XLE/PREM/TOUR/LTD Owner's profile image
2015 TOYOTA AVALON XLE/PREM/TOUR/LTD Owner 
a year ago

They are always nice which I appreciate. 

Business response:

Hi there, Thank you for your review. We are happy to hear that our team provided you with kind service. Thank you for your patronage and we hope to see you again. 

2016 TOYOTA HIGHLANDER LIMITED/LTD PL Owner's profile image
2016 TOYOTA HIGHLANDER LIMITED/LTD PL Owner 
a year ago

They followed up with the service needed. And handled it. 

Business response:

Hi there, Thank you for your review. We are glad to hear that our service team provided you with communicative service. Thank you for your patronage and we look forward to working with you again. 

Ira D.'s profile image
Ira D. 
a year ago

Service team did an excellent job. 

Business response:

Hi there, Thank you for your review. We are so glad to hear that our team provided you with excellent service. Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs. 

2021 TOYOTA RAV4 XLE PREMIUM Owner's profile image
2021 TOYOTA RAV4 XLE PREMIUM Owner 
a year ago

great service I do not like surveys. Every company I go too wants a survey. 

Business response:

Hi there, Thank you for your review. We are glad to hear that our team provided you with great service. Please visit us again for all of your vehicle needs. 

2015 TOYOTA HIGHLANDER XLE Owner's profile image
2015 TOYOTA HIGHLANDER XLE Owner 
a year ago

Quick, polite, without up sale. I have developed trusting relationship. 

Business response:

Hi there, Thank you for your review. We are happy to hear our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again. 

2012 TOYOTA RAV4 LTD Owner's profile image
2012 TOYOTA RAV4 LTD Owner 
a year ago

Be content with the star rating 

Business response:

Hi there, Thank you for your review. We are so happy to hear you had a great experience. Please visit us again for all of your vehicle needs. 

2016 TOYOTA RAV4 LTD Owner's profile image
2016 TOYOTA RAV4 LTD Owner 
a year ago

It was a beautiful experience 

Business response:

Hi there, Thank you for your review. We are happy to hear that you had a great experience with our team! We look forward to working with you again. 

2020 TOYOTA CAMRY LE Owner's profile image
2020 TOYOTA CAMRY LE Owner 
a year ago

Car drives fine after the maintenance. There were no issues. 

Business response:

Hi there, Thank you for your review. We are happy to hear that you received your service with no issues. Please visit us again for all of your vehicle needs. 

2021 TOYOTA RAV4 LE Owner's profile image
2021 TOYOTA RAV4 LE Owner 
a year ago

Waited one hour and 45 minutes for oil change and tire rotation 

Business response:

Hi there, thank you for sharing your feedback with us. We apologize for the long wait you experienced during your recent visit. We will address this issue with our team to ensure that we provide more efficient service in the future. Thank you for bringing this to our attention. 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,460 reviews. 

When is Crown Toyota open?

Crown Toyota is open now. It will close at 5:00 p.m.