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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,460 reviews
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2020 TOYOTA COROLLA LE Owner's profile image
2020 TOYOTA COROLLA LE Owner 
a year ago

Good service Very professional service 

Business response:

Thank you for your kind words about your experience at Crown Toyota! We're glad to hear that you received professional service. Your satisfaction is our top priority, and we strive to provide exceptional customer service. We look forward to serving you again in the future. 

2022 TOYOTA SIENNA LE Owner's profile image
2022 TOYOTA SIENNA LE Owner 
a year ago

Love being able to track and respond to them online from my phone 

Business response:

Thank you for your kind words! We're glad you appreciate the convenience of tracking and responding to your service online. Your feedback helps us continue to improve our customer experience. 

2018 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Owner's profile image
2018 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Owner 
a year ago

Quick and easy great service at Crown! 

2008 TOYOTA AVALON XL/XLS/TOUR/LTD Owner's profile image
2008 TOYOTA AVALON XL/XLS/TOUR/LTD Owner 
a year ago

They found the problem, and fixed it. The wait was not very long. 

Business response:

We're happy to hear your experience at Crown Toyota was quick and efficient! 

2012 TOYOTA PRIUS Owner's profile image
2012 TOYOTA PRIUS Owner 
a year ago

Good advice as always! They explained that I only needed to replace the one tire that had a leak and they had fixed it, but it started to leak around the plug. The other tire treads were not worn down yet, so they didn't need to be replaced yet. 

Business response:

Thank you for taking the time to leave a review about Crown Toyota! We appreciate you mentioning our commitment to providing good advice. 

2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner's profile image
2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner 
a year ago

All was good. I am not driving much any more due to my age. I have always been pleased with the service that I get from Toyota. I guess this will be my last car that I buy, but I have sure enjoyed it. I would certainly recommend Crown Toyota to anyone buying a new car. I don't know what else to say about it. 

Business response:

Thank you for choosing Crown Toyota and for leaving such a thoughtful review! We're happy to hear you've consistently had positive experiences with Toyota service, and that Crown Toyota has lived up to that standard. While we may not see you driving as often in the future, we hope you continue to enjoy your new car for many years to come. It sounds like it's a perfect fit for your current needs! Wishing you all the best in your future travels, wherever the road may take you (even if it's a little closer to home these days). 

2021 TOYOTA RAV4 LTD Owner's profile image
2021 TOYOTA RAV4 LTD Owner 
a year ago

Efficient and easy scheduling. Convenient and thorough review of car. 

Business response:

Thank you for choosing Crown Toyota! We appreciate you mentioning that scheduling your service appointment was efficient and easy. Thanks for the positive feedback, and we look forward to seeing you again soon for your next service needs! 

2018 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Owner's profile image
2018 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Owner 
a year ago

Great Service Depatment At Crown Toyota! 

Business response:

Thank you for the kind words about our Service Department! We take pride in providing exceptional service, and we're happy to hear you had a positive experience. 

2018 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Owner's profile image
2018 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Owner 
a year ago

Crown Toyota Service Department highly recommend great friendly service! 

Business response:

We're so happy to hear you had a great experience with our Service Department at Crown Toyota! We appreciate you recommending them and mentioning their friendly service. 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,460 reviews. 

When is Crown Toyota open?

Crown Toyota is closed now. It will open at 7:30 a.m.