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Custom Exteriors
- Doors & Windows
- Pleasanton, CA
About this business
Location details
2142 Rheem Dr, STE E, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I absolutely love my new front door. It looks beautiful and works perfectly. Custom Exteriors staff helped me pick the door that was right for my home with a wide selection of options and then did a great job making for my install was just the way I wanted it. I couldn’t be happier!
Business response:
We are happy to hear that you love your new front door and that it looks beautiful. Thank you for sharing your experience!
Replaced my old windows with new Anlin Delmar windows from Custom Exteriors Inc. Everything was perfect from start to finish and was done exactly on the time they said it would be. Out of three bids, they were the lowest by far and another bid was higher for the exact same window type. Very professional people, frequent updates on status via text and email, they took care of everything including permit. Installation by Roberto was efficient and done in way less time than expected. Highly recommend Custom Exteriors Inc.
Business response:
We are glad to hear that you had a positive experience with Custom Exteriors Inc. Thank you for recommending us!
Roberto and his team did an excellent job installing our new Anlin windows. They were prompt, profesional and efficient! They wore booties and cleaned up nicely! Very impressed with the whole installation!
Business response:
We're ecstatic to hear about your positive experience with our team and the installation of your new Anlin windows. Thank you for sharing your feedback!
Expert installation, professional and polite
Business response:
Thank you for sharing your positive feedback. We're glad to hear about your expert installation experience with Custom Exteriors.
Great work by Jeff demonstrating and introducing the product and being in contact throughout the process. The on-site crew was professional efficient.
Business response:
Your positive feedback is greatly appreciated! We are honored to have provided you with great service. Thank you for choosing Custom Exteriors.
Custom Exteriors replace windows covering nearly the entire facade of my home. Jeff guided me through the entire process from initial meeting, planning, product details, blueprints, permitting, (which he secured from the city) and scheduling. Every single step was completed exactly on schedule. The project was completed exactly as written in the contract. I am grateful for his guidance and the professionalism of his office staff. The windows are beautiful, the room stays warmer and feels snug ! Also, and importantly, a HUGE... read more
Business response:
Thank you for your kind words and detailed feedback. We're thrilled to hear about your positive experience with Custom Exteriors.
Workmanship and product are good. I was disappointed that there was no way to unlock the screen door from the outside. But otherwise satisfying product and cordial installers.
Business response:
We are glad to hear that you are satisfied with the workmanship and product. We apologize for the inconvenience with the screen door lock. Thank you for sharing your experience.
Chris was prompt and helpful. Very good experience.
Business response:
Thank you for your review, Timothy Collins. We are overjoyed to hear about your positive experience with Chris at Custom Exteriors.
Crew chief was openly hostile to me and belittled my concerns. To improve, send someone who is customer oriented, even with a woman customer. The crew did not speak English and damaged our deck during their work. Our contract called for “new construction” windows and retrofit windows were installed. The company refused to correct that. More detail is available upon request.
Business response:
Your feedback is important to us. We apologize for the issues you experienced and would like to address them. Please contact us at (888) 957-7800 for further assistance.
Frequently asked questions about Custom Exteriors
How is Custom Exteriors rated?
Custom Exteriors has a 4.9 star rating with 423 reviews.
When is Custom Exteriors open?
Custom Exteriors is closed now. It will open on Monday at 8:00 a.m.