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DaBella

4.5

About this business

Location details

110 Turnpike Rd, Suite 108, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.51,888 reviews
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Sally M's profile image
Sally M 
2 years ago

If you could use "0" stars that is what I would give DaBella! After spending $43,000+ on windows in September 2022, they needed to reorder 2 windows that didn't work, replace some screens and fix the gap problem in the material surrounding the half-round window. We were suppose to get a call from supervisor in October regarding fixing material around 1/2 round window. The 2 replacement windows were supposed to be put on "******************** and should take 4-6 weeks they said. We have heard nothing and have called them repe... read more

Business response:

Thank you for alerting us to this issue, *****. We have tasked the ******** office with reaching out to you on this. Expect a call or a text very shortly. 

Justin H's profile image
Justin H 
2 years ago

Do not use or contact this roofing company. I got a quote from them that was double the cost of any other roofing company. When I told them I have already had the roof taken care of they tried selling me all sorts of other services. I get calls from the sales people at all times of the day or night. Just this morning I got a call at 6:04 AM!! Terrible company.I have ask to be removed from the list multiple times. At this point it is harassment! 

Pam S's profile image
Pam S 
2 years ago

DaBella salespeople have come to my ********** times in the past seven months, twice to hawk new windows, today asking about the age of my roof. They are always very pushy and obnoxious. We live in an older house that we have recently paid off, proud to do so. Seeing these people canvassing the neighborhood for work when contractors of every stripe are so very busy makes me suspicious. Their pushy ways at my porch was extremely distasteful. Yes, we have plans to replace our aging aluminum windows. Yes, Im aware that my roof ... read more

Angela S's profile image
Angela S 
2 years ago

Installers were good, however we did not appreciate smoking on our property and finding cigarette butts in our parking area and the front yard. We were supposed to be locked in on an affordable payment and after all was said and done the payment is significantly higher... We've had contact with Dabella several times, communication is very poor, they came out made a sign papers anyways, promised us a $1,500 check to help supplement this higher payment still have not received that. Also there was leftover material that we paid... read more

Rich H's profile image
Rich H 
2 years ago

This **mpany found me off a **** List link I logged into. I was looking for ' quotes ' from various **ntractors to give to the ************* Very logical, common sense. I needed a roof replaced after storm damage on Dec. 31 2022. They took measurements, let the computer come up with a quote then showed me 3 levels or repair with costs for each (In the ****** range) And beforehand I asked for and they AGREED to send this ' quote ' to the insurance **.Opened the computer for me to digitally sign that page. 2nd page loads and a... read more

Business response:

****, thank you very much for alerting us to this incident. This isn't at all how our inspectors are trained, and we are going to delve into these allegations further so that another homeowner doesn't have to go through what you did. Please accept our deepest apologies for the manner in which you were treated. 

Eddie and Lori S's profile image
Eddie and Lori S 
2 years ago

Never do business with Dabella! Our 2-4 weeks to install our walking shower took 4 months to get to install and suppose to be a 1 day install. My bathroom has been torn up with holes in the floor. They were suppose to come back today and finish the job, and all day long we have had no installer show up. Going on 3 days for an install and still counting because the installer doesn't know when they will be back to finish!!!! In the meantime, we are in a mess,so very unprofessional 

Business response:

Thank you so much for alerting us to this issue, ************. We have tasked the local branch to reach out to you ASAP on this so that we can get this job completed for you. Thank you for your patience as we get this handled for you. 

Ka S's profile image
Ka S 
2 years ago

If I could do zero stars I would. We had a salesman show up at our house with a No Soliciting sign and knock. I spoke with a young man and told him that my husband would be making all decisions and he would have to ask him. He took this as setting an appointment for the next day. The next day a different person for the company came to the door for their appointment. My husband tried to get him to leave without an appointment and he refused. He told my husband he just needed a few minutes. 40 min later he came back to the fro... read more

Leanne L's profile image
Leanne L 
2 years ago

I am so disappointed with the service I have received. I signed a contract for a certain amount. When the roof was done, the rep came back and said it cost more than they thought and I need to sign a new contract for $8000.00 more than the original. The rep said if I didn't sign the new contract they would take me court. Being a elderly single person I was scare and signed. ******* on my 20 year old mobile home ended up costing over $26,000.00. It also left ugly holes where my skylights had been. I cry when I look up and see... read more

Dee D's profile image
Dee D 
2 years ago

I made the hugely costly mistake of hiring the *********, ** office of DaBella to convert my tub and shower into a walk-in, so I could age in place. Their installer made errors in adjusting the water flow that remain to this day, cut every single panel poorly, did a sloppy and unprofessional caulking job, installed a grab bar not perpendicularly, failed to raise one side wall to the ceiling, failed to cover or trim out one wall, inexplicably extended the back wall 3" past the corner, built one wall to drain directly into the... read more

Business response:

Thank you for your feedback and for alerting us to this, ****************. We are going to reach out to you ASAP about these issues. Thank you for your patience. 

Frequently asked questions about DaBella

How is DaBella rated?

DaBella has a 4.5 star rating with 1,888 reviews. 

When is DaBella open?

DaBella is closed now. It will open at 7:00 a.m.