DaBella

Bob N 

on BBB

2 years ago

I sat with two guys about a shower project and after listening to the company history and how they hire only those with 7+ years experience, etc. for 30 minutes and not able to get their estimate, I asked them to leave. The main guy didnt get up to leave until he called someone to say Im kicking them out. My spidy senses told me he was trying to justify his high costs. He wouldnt tell me his estimate after many requests by me 

Jacqueline R 

on BBB

2 years ago

I cannot reach anyone, they hang up when I try to call. Can get no info or money back. 

Mary R 

on BBB

2 years ago

The installers don't speak English didn't clean my windows and one of my windows was broken and the company never even called me and it took 6 months to get my windows put in after I had to call and harass them And now you can't get ahold of them cause they don't answer their phone and then you talk to the customer service they send him an email and they don't call you back dudo not use this company they **** 

Matthew W 

on BBB

2 years ago

I called the office in November 2022. I had windows and a roof put on was feeling since they did a good job on both those I would reach out to them to put siding on my house. I called in November talked to an associate set the appointment up to have some one come out. He never showed up. Later that day I called back they set another appointment up no one never showed up. It is now January 2023 and I've left numerous voice mails asking if someone could give me an explanation or some idea what is going on.This is real upsettin... read more

rosemary s 

on BBB

2 years ago

We purchased windows from dabella two years ago. The window has to be Pushed on to secure lock. I sent email October 2022 there was an automated response they would reach out in ten days. Ten days later sent another message and received same response. I then called and they wanted pictures and utility bill confirming ownership. I sent in. Waited for reply ,called again and said waiting on parts. I advised it is an adjustment only ( ********** resolved same issue in a week) they advised that they had six weeks to respond. I w... read more

Pamela B 

on BBB

2 years ago

I had an appointment with them on Friday at 2:00 for an estimate. My son in law took time off work to be there with me. Nobody showed up or called. Wasted my afternoon waiting for them. I will be telling anyone who ask not to do business with them. 

Luz V 

on BBB

2 years ago

We did not get what we were offered. They did the siding on top of the old one we had. Only 1 person showed to work the 2 weeks. They lost my door bell, and front light. They took of the door from the fence, and light and did not put anything back. It took 1 month to refund me after a fight for what I paid to have my house back with lights and a door for my fence. I will not recommend or use this company again. 

Joan P 

on BBB

2 years ago

We started with DaBella on October 13 2022. This is the ***** office on ********************************************. Received an email on the 19th Oct. Stating they accepted the $3000 down payment on the windows. Estimated start date was 12/08/22. There has been no communication since the email on 10/19/22.We both tried to phone but ******* couldn't connect. Contacted BBB and received a call from DaBella next day. Message stated to call back on same # that didn't work. I called # that was left on my phone and talked to some... read more

Wendy V 

on BBB

2 years ago

This company is the worst at communicating, if I could give them negative starts I would . No one communicates with you and they sub contracted with a company that left trash all over my yard and neighbors yard . When I asked the general manger this issue he basically told me to have them pick it up and they would clean up the mess at my house. Well here we are 48 hours later and I havent seen a soul. Do not waste youre time and money on this poor excuse of a so called business .