DaBella

Clifford F 

on BBB

2 years ago

The sales and installation processes went very well. But when we needed one of the controls repaired the experience was TERRIBLE! It took over a month and no one cared including the local manager and my sales rep. **** words of assurance but no action. At this point I would not recommend DaBella to any of my friends for anything! And to this day I havent received a single apology for the truly lousy service. 

Vincent E 

on BBB

2 years ago

Shady sales pitch. Ignored a lot of our concerns. Staged phone call with his boss. Really insisted on ** mentioning what we liked about them before we even knew anything about them. Guilt tripped us a bit. The ad for this company was a complete lie because it promised that you could get a ***** to pay for the windows if you met 3 requirements. What they didnt say was that there was a fourth: income of $30,000 or less per year. And of course, the moment we filled out our address and phone number, got a call a few minutes late... read more

Julie D 

on BBB

2 years ago

Dabella installed a new roof on my home in October 2021. I have had so many problems with this expensive roof! Shingles have come off at least 10 times since the job was completed. Dabella has not come up with a solution to keep this from happening. I am very low on their priority list since they cashed my 50K check in 2021. I contacted both the local and corporate offices about the most recent event on May 3. They have yet to schedule a repair. This has been so frustrating, disappointing, and extremely unprofessional. 

Alyssa C 

on BBB

2 years ago

If I could give a negative rating, this company would get -5 stars! If you have children or pets do not use this company. In the contract they promise factory trained subcontractors to install the roof that are trained directly from GAF, with at least 7 years of experience. One of the guys on the crew was no older than 19years old, and none of the other workers knew English, so do they do trainings in Spanish? They did not put a sign out front for the company, or bring a porta potty. It is stated in the contract that "all jo... read more

Paul L 

on BBB

2 years ago

Three visits in two months, very pushy. Today the young man that came into my yard wanted to argue that I could not have had visits from others in his company, even when I described those others. 

Christina H 

on BBB

2 years ago

I was literally held captive at my house, refusing to leave or let me leave for an event I had scheduled that evening, offering roof replacement at exorbitant rates. They went from roughly $50k to $27k, how is that even possible if they were a reputable company?! Even the lower amount was ridiculous. I signed knowing I had the 3-day cancellation by ******** law just to get them out of my house. I hand delivered the cancellation to their office that was left open with no one there, but since they are so slimy and I dont trust... read more

Shanna K 

on BBB

2 years ago

They tried to manipulate and pressure my dad into signing a completely overpriced deal on the spot to prevent him from properly cross-checking prices. They claimed $35k was the average for work other places say is $5k-$15k. One of the employees claimed he'd call his manager and try to use his last "friends and family discount" on ** to lower it to $20k. Thought that was pretty funny, at least. Of course he said he had to call his manager outside, away from earshot because cell service inside our house wouldn't work allegedly... read more

Maxine S 

on BBB

2 years ago

High pressure salesmen! Told me my roof had so many soft spots they were afraid to even walk on it! Price quote was $43,000. I said no then the bull started flying !!! They would not take no. They are like interrogators!! They beat you down until you give in! They promised me I would not be able to get a roof job for less than $******! Reluctantly, I signed the contract at ****** I believe. I didnt sleep all night the next day I sent a fax, a text and a letter stating I wanted out of the contract! The salesman called be and ... read more

Tanya F 

on BBB

2 years ago

I did a survey asking about home remodel for my bathroom, and ever since they call me daily or ever couple of days after telling them repeatedly that I do not want to look into it for at least a month to call back then. One person even ignored my words and tried to schedule me anyway. This has been going on for a few weeks, and it is getting tiring, When I do get the work done after all the harassing, I will never call them or use them. I have to answer calls in case it is regarding my mom or my son.