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DaBella

4.5

About this business

Location details

110 Turnpike Rd, Suite 108, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.51,888 reviews
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Robin M's profile image
Robin M 
2 years ago

This business has deceptive and illegal practices. They charged my credit card over $17,000 after I was assured no charges would be made on my credit card as I cancelled the order in person within 15 hours. It has taken me numerous phone calls and 20 days to have that charge refunded. I an SO glad I cancelled and found out this is NOT a company you want to do business with! 

MIKE M's profile image
MIKE M 
2 years ago

A Dabella employee came to my house uninvited on 4-8 and gave me a quote to replace my roof for $27,000. Due to the salesmans cussing during his shady sales pitch, I would never use this company! I had another quote for $15,000 for the same type of roof from a very reputable company that I could trust. Do not allow any Dabella employee into your house. He wasted 90 minutes of my time and was very unprofessional. He was the type of man I could not trust. 

Rachelle B's profile image
Rachelle B 
2 years ago

This company is misleading and a waste of time. They have an A+ on a technicality, they respond to every complaint and BBB marks that as solved. It looks good on paper, but is not right by the customer. *********************** the finance manger is rude and condescending. The financing explanation is misleading and purposely explained to make you feel like you are getting a good deal. Guess what you are not! Thank you ***** for wasting our time and costing your well performed agents money. And implying that I am stupid!The s... read more

John G's profile image
John G 
2 years ago

Dude came to my house from DaBella roofing company. I've done roofs myself in the past. He said that they will give my wife the 'special' price of $27,000 to RE-DO MY ROOF THAT'S IN GOOD CONDITION, as long as she signs WITHOUT MY PERMISSION, AS HER HUSBAND!! My wife got mad at me when I said that I would shoot him off of my roof if I found him up there under those circumstances. OBVIOUSLY A VERY SHADY, DISHONEST, AND UNFORTHRIGHT company!!! 

Heidi A's profile image
Heidi A 
2 years ago

They won't stop calling even after being told we don't require ANY of their products or services. 

Business response:

Thank you for this information, We have placed you on the *** list. 

Sarah U's profile image
Sarah U 
2 years ago

Very similar to others reviews. The person I scheduled with insisted there would be no obligation. When the estimator (read: salesman) came on March 04, he didnt even bring a ladder big enough to get on my roof. He spent an hour taking pictures and walking around in my attic. Our attic is in he master closet. He got insulation all over my husbands clothes and didnt close the attic door all the way.Then he wanted to talk about their product. I asked him what their average prices were. He said that it was between 20k-30k! I to... read more

Jack D's profile image
Jack D 
2 years ago

Very pushy sales tactics. Would not take no for an answer. The original estimate for siding of ***** magically came down to *****. Shady let me call my boss 

Business response:

Thank you for meeting with DaBella, and we will use this information as a teaching tool moving forward, as we never want to come across as pushy with any homeowner. 

Alexander F's profile image
Alexander F 
2 years ago

I had a sales rep from Dabella come review my roof last week. He quickly told me I had lifting, active leaking, and a support cross sectional joist that was completely cracked and could be up to six figures to fix. He showed me photos of the joist and it was a dramatic crack down the side of the beam. He then quoted me $19k for a new roof on a 900sqft home, and then dropped it down to $14k (for overstock, marketing, flex install, and before and after review discounts). I later asked for photos from my attic and he sent me ev... read more

Kristina G's profile image
Kristina G 
2 years ago

When we signed the contract because we really liked their product we were promised nothing but honesty and communication which we told them was incredibly important to us because we both work full time and did not want to have the issues of trying to get ahold of them constantly or being led on or lied to. They ended up doing both to us. Every week I was having to call them to try to figure out what was going on because every week we were told to expect a phone call or expect somebody to come to our house to get the final me... read more

Frequently asked questions about DaBella

How is DaBella rated?

DaBella has a 4.5 star rating with 1,888 reviews. 

When is DaBella open?

DaBella is closed now. It will open at 7:00 a.m.