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DaBella
- Contractors
- San Diego, CA
About this business
Location details
3333 Camino Del Rio S, Suite 230, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Two sales associates came to my house to give me a quote. Andres and Kaelen, were very polite and courteous. They gave me a professional presentation about their windows and about their company and financing. They were very knowledgeable and answered all my questions.
Business response:
So awesome to hear, Bianca! Thanks for sharing your experience with us and hope to see you again soon.
My dad recently passed away and I was in charge of taking care of his home. Needless to say it needed A LOT of work and one big ticket item was the roof. I contacted DaBella and met with James. He was extremely detailed in providing information on the process, materials used, financing and so forth. (I learned a couple things about roofing myself) James has done a great job taking care of me and my parent's home. He's available to answer any questions I might have and will check-in with me. James has exceeded my expectations... read more
Business response:
Hi, Maria! We are sorry for your loss. We're so happy we had what you were looking for and that we made this process nice and easy for you. Hope to see you again soon!
Reps were at my home on 7/9 and were very insistent. I have read other reviews on the BBB website about aggressive sales tactics and I must agree as I saw it first-hand. I initially felt that they had reasonable prices (not the lowest as I had other bids) and decided to sign a contract with them on 7/9 and applied for their financing (which was approved on the spot). After contract execution, I was informed that someonewould set up an appointment to come out to obtain final measurements prior to the fabrication of windows. I... read more
They were very informative. They discussed thoroughly all aspects of the process.
Had them come out for an estimate to replace a window and door. Zoe and Mason were very knowledgeable in their field and very thorough in helping choose the right product.
Business response:
Thank you very much, Ben, for your rating. We appreciate your time and we are also very pleased that you were satisfied with our services. We can't wait to see the final product!
I'm currently working on getting bids on to reroof my house and this was just excessive. I kept Politely telling them they needed to go. Finally I said I'm not interested as it's the most ridiculous bid I've gotten I requested a quote not a sales pitch. Whoever runs this business knows nothing about how people do business in 2022.
Business response:
Jessica, we are sorry to hear that your experience was anything less than extraordinary. If you would like to discuss your concerns further, please contact our customer care team at 1-855-322-3552, option 2.
DaBella seemed like a great company, lots of good reviews nationally. However, the tactics of DaBella were very aggressive and time-consuming. The estimator did a thorough review of the roof and attic - providing pictures of what he saw - but then spent +1 hour walking through the history of the company, videos, PPT presentation, etc. even though I told him I really needed him to move quickly so I could deal with family stuff (this was on a Saturday). He spent a decent amount of time disparaging other companies and how DaBel... read more
Business response:
Neel, thank you for taking the time to share your feedback. We are committed to providing the absolute best in service to each of our customers, and we are proud to hear about your experience with our staff. We do regret that you did not receive an overall exceptional service experience. We will review your comment with the team so that we can continue to grow!
We closed on our new house yesterday, and the first job that needs to be done (hopefully before we move in) is replacing the roof. Because of that time frame, we have had several roofing contractors come out to prepare bids. DaBella was the 4th. Let me acknowledge the reason for the second star on this review up front, because I add that second star grudgingly. They were thorough in their inspection. True, we didn't request an inspection from them, and were a little bit surprised when they duplicated the efforts of the inspe... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.3 star rating with 551 reviews.
When is DaBella open?
DaBella is closed now. It will open at 7:00 a.m.