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DaBella
- Contractors
- San Diego, CA
About this business
Location details
3333 Camino Del Rio S, Suite 230, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
DaBella roofing is NOT Reputable. I had a roof installed a year ago and one of my main concerns were areas that there was leaking between the roof and my carport cover and my patio cover. I Spoke with the salesperson on every occasion we talked regarding my concern. I decided not to go with having the roof done but they were quite insistent on me having the need to have my roof replaced. It is still leaking in the areas that were my concern, and they did not install a flashing that would have Solved the problem. I have trie... read more
Business response:
Thank you for taking the time to share your feedback. At DaBella, we take great pride in the work we do and in the partnerships we form with homeowners throughout their remodeling projects. To clarify, DaBella does not offer metal roofing, and that scope is clearly outlined in our project agreements. We also want to note that any areas of concern around your patio or carport were existing issues prior to our work. Our team’s goal is to address roofing needs thoroughly, but we do so within the scope and limitations of the co... read more
A salesperson came to my door at 5:15pm this evening. My door clearly says "No Soliciting." I asked him if he had a permit required by the City of San Diego to do door-to-door sales. He didn't have a clue what I was saying and he said I was rude for asking. I told him he was rude for soliciting to a home that clearly had a No Soliciting sign. I contacted the company and they're located in Texas. After reading the other reviews, I would highly advise not to use this company. Apparently their sales people can't read a simple t... read more
Business response:
Thank you for taking the time to share your feedback. We understand and respect that a “No Soliciting” sign represents a homeowner’s preference, and we train our teams to remain professional and courteous at every doorstep. In accordance with California Senate Bill 946 and local San Diego guidelines, door-to-door outreach does not require a permit and is not considered illegal, even when such signs are present—it’s regarded as a request rather than an enforceable restriction. That said, our intent is never to create frustra... read more
I got new windows in Aug 2022. My front window has never been right. Repair people came out twice and tried to rehang it. After numerous phone calls, they turned me over to insurance. Insurance sent repair guys from LA. The first couple times they came out, they measured and got the wrong part. One time, the repair guys were a no show. Now they are saying their guy is out of the country until the end of April. What is it going to take to just get a new window?
Business response:
We’re regret hearing that you had a negative experience Gail and thank you for sharing it with us. We’re committed to delivering the best service possible, and we’d love to hear more if we failed to meet that expectation. Please reach out to our Customer Care team at (855) 322-3552 and select option 1.
Hayden took his time to explain every single details to us and followed up on us through out the process. The crew took 4 days to complete our roof and did a fantastic and very thorough job. Highly recommend.
Business response:
We are honored to have provided you with a thorough and fantastic job on your roof. Thank you for sharing your experience!
Stay away from this company no matter what! They are shysters and don't know what the hell they are doing. Once they get your deposit (they even took an illegal amount from me) they just jack you around over and over again. Steer clear. That's all I have to say without going into a lot of detail.
Business response:
We're unhappy to hear about your experience, and we take your feedback very seriously. We want to assure you that no illegal activity takes place within our business. We always strive to be transparent and fair with all of our customers. If you'd like to discuss your concerns further or need assistance, please don't hesitate to reach out to us directly at 855-322-3552 and select option 1. We're here to help and resolve any issues you may have.
Stay away from this company. They installed my roof in Mar 23. Screwed up everything about the installation. Fought with them through most of 23. Then they sent out their regional manager Max, he tells me "trust me and let me make this right" that has been almost 4 months ago, still nothing. Every time I try and call him, he is in a meeting. This should be improper install as well as warranty work but they are not honoring it. I think the owner Donnie McMillan is asleep at the wheel of his company. DONT USE THEM, FIND SOMEON... read more
Business response:
Thank you for sharing your feedback. We are truly sorry for the frustrations you’ve experienced and the negative impact this has had on your project. Please know that we take these matters seriously, and we deeply regret that your experience did not meet the high standards we strive to maintain. Hi Brian, we have addressed the issues you mentioned and have been in contact with you to resolve them. Our team has been working diligently to ensure that the necessary corrections are made. We understand your dissatisfaction and a... read more
Terrible communication from this company and being promised the work will get completed within 2 1/2 days for my shower took 4 days to install and 3 weeks waiting from the moment it was demolished. The quality work felt very diy and the cost not worth it. The installer who came doesn't work for da bella they are their own contractor like seriously. The sales people didn't let me do comparisons with other companies prior and I'm dreading that I should've listened to my gut and looked around some more. I will not get any work ... read more
Business response:
We are concerned to hear about your experience with DaBella. We appreciate your feedback and will use it to improve our processes moving forward. Thank you for bringing this to our attention.
This organization is a train wreck. Sales people appeared to be very knowledgeable and detailed in review of our roof and repairs it needed. Signed a contract and then the problems started. Scheduled pushed 4+ times then got a firm commitment and the solar folks came to remove our panels. Roof crew was supposed to be in the next day. Then we waited and waited and waited some more. End result, they paid to have solar removed and reinstalled and will never let this organization touch anything on my property ever.
Business response:
We apologize for any inconvenience this may have cause. We take your feedback seriously. We will address the issues you have raised to our attention. If you need immediate assistance, contact us at 855-322-3552 and select option 1.
The salesman was great but... We signed a contract in October and they still aren't done (now mid-April). Delay after delay. I've asked for weekly updates and just get crickets. They schedule a day to be here to continue the work and then just don't show up with no explanation or apology. They replaced a plank in our ceiling with a rough slab of wood and we can now see the tiles on the roof through the ceiling. They put the solar panels on a North facing roof which is just dumb and not what we had requested. Really horrid. A... read more
Business response:
Thank you for bringing your concerns to our attention. Your concerns are extremely important to us. We need more information to access your account and would love to address these concerns. Please reach out to our service team at 855-322-3552 opt 1. We look forward to connecting with you.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.3 star rating with 551 reviews.
When is DaBella open?
DaBella is closed now. It will open at 7:00 a.m.