DaBella's cover image
Claimed

This profile has been claimed by the business owner or representative.

DaBella

4.3

About this business

Location details

3333 Camino Del Rio S, Suite 230, San Diego, CA, 92108, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.3551 reviews
Select a rating
J M.'s profile image
J M. 
rating
a year ago

I was lied to for a month about the status of my job. I was told from everyone from the salesman to o the customer service office that we were just waiting for the city to approve permits. The truth was that permits were not applied for over a month. Now the permit sits idle with the city awaiting updates. My confidence that my roof is ever going to fixed is very low, but the contract is pretty air tight in their favor. There are better, cheaper, more honest roofing companies out there. Use one of them. 

Business response:

Hi JM, Thank you for bringing your concerns to our attention. We would love to address any concerns you may have. Due to limited information in the review, I am unable to look up your account. Please reach out to a member of our service team at 855-322-3552 opt 1. We look forward to connecting with you. 

Julia P.'s profile image
Julia P. 
rating
a year ago

Just an update on our ordeal that we posted about beginning a month ago. Dabella agreed to reimburse us for work done to repair interior damage that was caused by the leak in the new roof they put in. That was a good start. I had to find the company and then turn in the receipt for work done once work is completed. Fine. I understand that. I find a mold remediation company, and they come to my house and demo the affected area, and find that there are missing panels in my roof!! Apparently when Dabella was putting on the new ... read more

Business response:

Thank you for bringing your concerns to our attention. Your concerns have been heard and received. If you have any further concerns or unanswered questions, we can address please reach out to our service team at 855-322-3552 opt 1. 

Matt K.'s profile image
Matt K. 
rating
a year ago

Do not use! Contract signed in November 2033, still don't have a roof end of February 2024 and now not scheduled until March. Typical lame contractor who doesn't know how to manage their projects. They do not give you project information unless you call them! Delayed start date 3 times in the same week. Problems continue. Project completed but solar panels put in the wrong location, not the fault of the roofers they were given the wrong plans by Dabella. Fascia installed incorrectly. Overhand wood replacement done incorrectl... read more

Business response:

Hi Matt, We appreciate you bringing your concerns to our attention. I am not able to view your account to assist due to limited information in the review. Please reach out to our service team at 855-322-3552 opt 1. We look forward to assisting you. 

Linda L.'s profile image
Linda L. 
rating
a year ago

If I could give minus stars I would!! DaBella came through Angie's List so I trusted the Refferal. it was supposed to be 4-6 wee wait for installation and they are finally done, 7 months later. lack in customer servic, the windows are not worth the price, the installers are NOT factory trained as a matter of fact they were sub contracted from a subcontractor!! I wouldn't recommend Dabella to anyone, seriously, I don't know how they are in business! 

Business response:

We appreciate you taking the time to leave us a review. I see you have been in contact today with our Customer Service Team, to discuss this matter. We look forward to working with you on this matter. 

Stephan ..'s profile image
Stephan .. 
rating
a year ago

MEET WITH LEON AND CONNER YESTERDAY. Great salesman, know what there talking about , Straight to the point no hassle, showed up on time, great customer service. Highly recommend them they make u feel as if they were apart of your family. DaBELLA 

Business response:

Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that Leon and Conner provided great customer service. 

RosyyMauel A.'s profile image
RosyyMauel A. 
rating
a year ago

Very rude and disrespectful reps very pushy. Please have provide more training skills for them, I called to complain and customer service didn't even bother to ask what address they went to. 

Business response:

We appreciate your feedback and will take it into consideration as we strive to provide better training and improve our customer service. Thank you for bringing this to our attention. 

Karen A.'s profile image
Karen A. 
rating
a year ago

Contracted for windows July 23'. They came today for the 3rd time with the wrong order!!!. Contracted for a roof that they rescheduled 7 times, but at least i was able to cancel the contract. The worst customer service I have ever experienced. Called in November responded to in Jan 24'. Steer real clear of this company!!!! Worst ever. Give it a 0 if I could! 

Business response:

Thank you for bringing your concerns to our attention. Due to limited information in the review, we are not able to look up your account. Please reach out to a member of our team at 855-322-3552 opt 1 to address any unanswered questions or concerns. We look forward to connecting with you. 

christine c.'s profile image
christine c. 
rating
a year ago

As of December 2023, our French doors were finally installed (the extra delay in October was due to them ordering/delivering the wrong door ). It took about 8 hours for the guys to install the door. It looks beautiful, I just wish it didn't take almost a year to have it installed. They also took off $1,000 for our troubles (I'd argue for more off TBH). Yes, the work was quality; BUT I will emphasize with the lack of communication, revolving door of project managers and slow service, we do not recommend DaBella. 

Business response:

Thank you for reaching out to us Christine and addressing your concerns. It shows an install is in progress, but a member of our team will be reaching out to you to address aby other questions or concerns. We look forward to speaking with you. 

Magickal A.'s profile image
Magickal A. 
rating
a year ago

Leon is SUCH a gentle lion. My mom looks at him with such love and respect. He came into our lives when SDG&E screwed us. These windows are going to be life changing. He is now family! 

Business response:

Thank you for taking the time to leave this review. We are glad that Leon provided excellent service and that the windows will make a positive impact in your life. We appreciate your business and look forward to serving you and your family in the future. 

Frequently asked questions about DaBella

How is DaBella rated?

DaBella has a 4.3 star rating with 551 reviews. 

When is DaBella open?

DaBella is closed now. It will open at 7:00 a.m.