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DaBella
- Contractors
- San Diego, CA
About this business
Location details
3333 Camino Del Rio S, Suite 230, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Then make it right my window doesn't even lock do something about it respond to my emails my texts or phone calls don't just ignore me
Business response:
At DaBella we live by our mission We Lead. We Care. We Grow. That means delivering on promises with quality products, clear communication, and strong warranties that protect families and their homes. While reviews online may vary, our focus remains on seeing every project through with care and value. We remain committed to homeowners who trust us with their siding, roofing, and window needs.
Not a good experience at all. My husband and I had DaBella come out for an estimate a few months ago, and their sales approach was extremely off-putting. From the moment the rep arrived, he was intent on undermining our intelligence. He acted overly confused by quotes from other companies, even though we were requesting a very common service. When the intellectual gaslighting didn't work, he pivoted to discrediting the other companies who quoted us, as if everything they told us was wrong. Then came the fear tactics -- he... read more
Business response:
We regret hearing the concerning experience you had with our sales representative. The high-pressure tactics, fear-based approach, and dramatic price changes you described do not reflect the professional standards we strive to maintain at DaBella. We do not rely on a one-size-fits-all approach nor do we take advantage of homeowners. The price difference you mentioned reflects our flexible pricing model, which allows for promotional discounts, financing structures, and scope-based adjustments. However, the sales approach you... read more
I can't believe a company this incompetent is still in business. From the date of order May 2025 to today Oct 14th this company proves time and again that they are going to mess up your order then fail to communicate. On top of that they don't even possess the decency of offering you anything for the gross inconvenience. I highly would NEVER recommend this company. Buyer beware!!! They are nice but when nice is costing you time and money, nice goes out of the window. Give me dependable and efficient.
Business response:
Thank you for bringing this to our attention. We understand how frustrating it can be when communication doesn’t meet expectations, and we want to assure you that this is not the experience we strive to deliver. We’ve escalated your feedback to our local San Diego team so they can investigate what occurred with your order and provide you with an update as quickly as possible. Our goal is to make sure every homeowner feels valued and supported throughout their project, and we appreciate the opportunity to make this right.
Wanted a quick roof estimate. I've had a few companies out here, all take about 30 minutes to provide the number. After the extensive iPad show of pictures, (clearly I want a new roof, didn't need the photos as it's clear from the driveway), 90 minutes later they still weren't done with the presentation. This is a waste of my time and of no value. I should have known when he said we hope to sign tonight, but no is ok. We don't like maybe because we are busy and it takes more time to come back out when we have customers fro... read more
Business response:
Hello Rocco. We apologize for any inconvenience you may have experienced. At DaBella, customer satisfaction is a priority and we take your concerns seriously. Please reach out to us at (855) 322-3552, option 1. We'd love the opportunity to address your feedback directly.
these jokers won't stop calling me even though i keep telling them i'm not interested and my roof is fine. they're so annoying that if my roof was falling apart, i wouldn't contract with them.
Business response:
Thank you for sharing your feedback. We take communication preferences seriously and want to ensure your experience reflects that. At this time, we’re unable to locate an account under your name, but if you contact us directly at **855-322-3552 (select option 1)**, we can promptly add your number to our Do Not Contact list. We appreciate you bringing this to our attention and giving us the chance to address it properly.
This company did not finish the job they promisedtried calling texting but getting no where with them.Do your homework work on them and see what other customers are saying about them.
Business response:
At DaBella we live by our mission We Lead. We Care. We Grow. That means delivering on promises with quality products, clear communication, and strong warranties that protect families and their homes. While reviews online may vary, our focus remains on seeing every project through with care and value. We remain committed to homeowners who trust us with their siding, roofing, and window needs.
Communication and project control are lacking. I am currently in the beginning stages of my project and the ability to get real time assistance from project managers is frustrating. The number I have to talk to my project lead always goes to voicemail and the only number I have to send text messages to goes to my sales rep. He is great to work with when he is able to respond. The quickest response I received was when they were looking for money/approval for a scope change. One that I am now questioning after watching the wo... read more
Business response:
Thank you for sharing your experience with us. At DaBella, our mission is simple: We Lead. We Care. We Grow. That means we are committed to leading with professionalism, caring for families and their homes, and growing through every opportunity to serve. We understand how important communication is during the early stages of a project. Our process is designed so that dedicated teams work together behind the scenes to keep your project on track, even if your project lead is not immediately available by phone. Scope changes a... read more
All I have to say is the salesman Conner Campbell for Dabella is terrible he was very pushy on trying to get me to sign this the other night . And I wouldn't bc the house was inherited to my wife and mother in law . I kept explaining this to him and he would not listen . You can't force anybody to sign something if they don't want to and I explained to him that my mother in law was on the east coast in Maine . It was 8:40pm here and my mother in law is 3 hours ahead of us. He wanted me to call her I told him no I wasn't bc i... read more
Business response:
Thank you for bringing this to our attention. We apologize for the inappropriate pressure you experienced during the sales presentation. Your concerns about Conner Campbell's approach have been noted, and we understand how frustrating it must have been to feel pushed into making a decision when you clearly explained your situation regarding the inherited property and your mother-in-law's location. We recognize that respect for our customers and their circumstances is fundamental to building trust. Every homeowner deserves t... read more
Very pushy sales people. Constantly trying to have me replace more windows than I had asked for. I wanted a quote for each different sized window and they could not give me that. They finally gave me a bid for 32,000 for the whole job but could not break it down as to what each window would cost. They then called their supervisor and he lowered the price to 25,000. I can not recommend this company. They were unprofessional and obviously trying to up-sell instead of giving me the quote i wanted.
Business response:
Thank you for sharing your feedback. At DaBella, We Care for families and their homes, and we want every homeowner to feel comfortable and informed when making decisions about their projects. We understand how important it is to feel confident in both the process and the investment. To clarify, DaBella provides an all-in-one service that includes premium products, certified installation, and ongoing warranty support. Because of this, our pricing structure is presented as a complete project rather than broken down by individ... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.3 star rating with 583 reviews.
When is DaBella open?
DaBella is closed now. It will open tomorrow at 8:00 a.m.