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3333 Camino Del Rio S, Suite 230, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
HARASSMENT!! They do nothing but Harassment!! Gave them my number once so I can get a quote and they have not STOP CALLING EVERY DAM DAY!!! I told them I will contact them then I have a chance due to my busy schedule NOTHING BUT CALLS BACK TO BACK EVERY DAY. Their response "okay I'll make a note" calls back "okay thank you I'll take a note of this" AND STILLL CALL BACK NOW I DONT WANT ANYTHING TO DO WITH YOU GUYS AT ALL what company harassed their clients!?!? Make it make sense !! When you get mad at them on the phone it yo... read more
Business response:
We regret hearing that our service did not meet the standards you expected. We remain committed to improving every aspect of our process, and we’d like to hear more about your experience. Lilly, don't hesitate to call our Customer Service line at (855) 322-3552 and select option 1. We'd appreciate the opportunity to better understand what went wrong.
Representative failed to read my No Solicitation sign ... approached my door and knocked. I asked him if he read my sign and dismissed me by telling me he wants to tell me about what he's selling. I again asked him if he read my sign? His reply was Yes. I Informed him that I wasn't interested, he laughed, grinned and dropped a flyer on my porch and walked away. If this is the level of service your reps are providing I'd hate to see the level of professionalism and work ethic this DaBella company provides to their clients.
I have two incomplete projects by this company. They have left my home vulnerable to pest and water intrusion. The GM refuses to respond to me in writing and tries to convince me that this next attempt will be different but then ghosts me again. I have an unusable kitchen due to a hole made in a water pipe and magically no one I talked to at Dabella has their liability insurance information, even though they showed it during their sales pitch, and their contract says information is available upon request. I found what is sup... read more
Business response:
Thank you for sharing your experience with us. At DaBella, our mission is simple: We Lead. We Care. We Grow. That means we are committed to leading with professionalism, caring for families and their homes, and growing through every opportunity to serve. We understand how important communication is during the early stages of a project. Our process is designed so that dedicated teams work together behind the scenes to keep your project on track, even if your project lead is not immediately available by phone. Scope changes a... read more
very bad at explaining cost, and future of work. poor quality of wrk and left with other contractor, NOT daBella
Business response:
We regret hearing that our service did not meet the standards you expected. We remain committed to improving every aspect of our process, and we’d like to hear more about your experience. Margaret, don't hesitate to call our Customer Service line at (855) 322-3552 and select option 1. We'd appreciate the opportunity to better understand what went wrong.
Then make it right my window doesn't even lock do something about it respond to my emails my texts or phone calls don't just ignore me
Business response:
At DaBella we live by our mission We Lead. We Care. We Grow. That means delivering on promises with quality products, clear communication, and strong warranties that protect families and their homes. While reviews online may vary, our focus remains on seeing every project through with care and value. We remain committed to homeowners who trust us with their siding, roofing, and window needs.
Not a good experience at all. My husband and I had DaBella come out for an estimate a few months ago, and their sales approach was extremely off-putting. From the moment the rep arrived, he was intent on undermining our intelligence. He acted overly confused by quotes from other companies, even though we were requesting a very common service. When the intellectual gaslighting didn't work, he pivoted to discrediting the other companies who quoted us, as if everything they told us was wrong. Then came the fear tactics -- he... read more
Business response:
We regret hearing the concerning experience you had with our sales representative. The high-pressure tactics, fear-based approach, and dramatic price changes you described do not reflect the professional standards we strive to maintain at DaBella. We do not rely on a one-size-fits-all approach nor do we take advantage of homeowners. The price difference you mentioned reflects our flexible pricing model, which allows for promotional discounts, financing structures, and scope-based adjustments. However, the sales approach you... read more
I can't believe a company this incompetent is still in business. From the date of order May 2025 to today Oct 14th this company proves time and again that they are going to mess up your order then fail to communicate. On top of that they don't even possess the decency of offering you anything for the gross inconvenience. I highly would NEVER recommend this company. Buyer beware!!! They are nice but when nice is costing you time and money, nice goes out of the window. Give me dependable and efficient.
Business response:
Thank you for bringing this to our attention. We understand how frustrating it can be when communication doesn’t meet expectations, and we want to assure you that this is not the experience we strive to deliver. We’ve escalated your feedback to our local San Diego team so they can investigate what occurred with your order and provide you with an update as quickly as possible. Our goal is to make sure every homeowner feels valued and supported throughout their project, and we appreciate the opportunity to make this right.
Wanted a quick roof estimate. I've had a few companies out here, all take about 30 minutes to provide the number. After the extensive iPad show of pictures, (clearly I want a new roof, didn't need the photos as it's clear from the driveway), 90 minutes later they still weren't done with the presentation. This is a waste of my time and of no value. I should have known when he said we hope to sign tonight, but no is ok. We don't like maybe because we are busy and it takes more time to come back out when we have customers fro... read more
Business response:
Hello Rocco. We apologize for any inconvenience you may have experienced. At DaBella, customer satisfaction is a priority and we take your concerns seriously. Please reach out to us at (855) 322-3552, option 1. We'd love the opportunity to address your feedback directly.
these jokers won't stop calling me even though i keep telling them i'm not interested and my roof is fine. they're so annoying that if my roof was falling apart, i wouldn't contract with them.
Business response:
Thank you for sharing your feedback. We take communication preferences seriously and want to ensure your experience reflects that. At this time, we’re unable to locate an account under your name, but if you contact us directly at **855-322-3552 (select option 1)**, we can promptly add your number to our Do Not Contact list. We appreciate you bringing this to our attention and giving us the chance to address it properly.
DaBella has a 4.3 star rating with 577 reviews.
DaBella is open now. It will close at 9:00 p.m.