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DaBella
- Contractors
- Redding, CA
About this business
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Guarantee/Warranty Issues A Dabella salesman piched a product and service for a roof shingle replacement. He talked about how debella was a quality company and would provide superior service and procceeded to convince me to pay a premium to have my roof replaced. Two months later several pallets of materials show up to my house unannounced. Two months later after the materials have sat in my yard and have slowly started to degrade and sever of my calls to the company a crew shows up to perform the task. After three days of a... read more
Problems with Product/Service I was quoted and billed for 6" gutters to replace my existing 5" gutters. As well as a complete new roof. The roof was installed but the contractor DaBella used wasn't familiar with their installation standards so they had to come back to complete the job. I received notice from the financial institution that my loan payment was due but the gutters hadn't been installed. I contacted the salesmen and they said their manager said for me to make the payment and they would refund it back to me and w... read more
Problems with Product/Service We had a new roof installed 1/7/2021. In April of 2021, we noticed our roof was visibly sagging and leaking. We filed a claim with GAF and let DaBella know about the problem. DaBella showed up and did an inspection. We never got an update so we called DaBella and they said there was no information in their system and they needed to send another person to inspect the roof. This happened three times. Since April we've attempted to contact multiple people with little-to no response or returned mess... read more
Advertising/Sales Issues On August 3rd DaBella contractor arrived to replace my roofing materials. During this process I called the DaBella Rep. ****** ******* to inform him that the contractor was not correctly applying the roofing barrier, leaving bare sections of roof. ****** asked me to talk to the workers and have them apply the material correctly. 1. The workers did not speak English. 2. Its not my reasonability. Prior to the installation I informed ****** ******* that the heating duct upstairs is close to the roof and... read more
Problems with Product/Service March 24: I agreed on a $26980 contract for siding and gutters and paid $6745 as a 25% deposit. April 8-9: The company and I agreed to change our contract total to $28992. I never received a formal, written addendum for this change. May 12: Asked for an update to see if the addendum was approved but never got a response. July 12: Siding completed and I paid $22762. But $22762 + $6745 means I overpaid by $515. July 13: Called and no response. July 16: Called but not resolved. July 20: Emailed and... read more
Problems with Product/Service Dabella included materials in roofing contract equal to nine sheets of 1/2" CD for possible sheathing repairs at $240.00 per sheet.. upon completion and inspection of the project dabellas used zero sheets of cdx I have contacted the Corporation office repeatedly to receive a credit for the materials and labor not performed at a total refund of $2160.00 I was informed by "Jake" the General Manager of the Hillboro office I would receive my refund on or about August 23, 2021.. as of today (08-31-... read more
Problems with Product/Service My mother in law is recently widowed so keep this in mind while reading. Two younger men came to the door to sell a roof which we were in need of repairing in the next few years. They talked her ear off for several hours and left here with a deposit of $6600 and a promise to fit the roof with special vents and roofing system as well as 3 windows which would cost $27,000 total which is insane anyway but she was insured the quality was worth it. Well, when everything started they lost materials se... read more
Problems with Product/Service Dabella representatives came to my home and gave me a quote to tear off and reinstall roofing materials. We came to an agreement and we signed a contract via an IPad. Once the contract was signed the sales rep said that he would not give me a copy of the contract because he would need to ensure it was okayed by his manager in case an addendum was needed. This interaction was on 8/26/2021. I called the customer service number provided by Dabella as they do not have an email listed and the recepti... read more
Problems with Product/Service The sales representative for Da Bella roofing sold me the premium plan with the promise that i would get "all new wood". Instead of giving me all new wood I am having new plywood installed over rotten 1x2s and old 2x4s.. I would NEVER have agreed to pay $54,000 for the services I am receiving. I feel like this is a bait and switch situation.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,301 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.