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DaBella
- Contractors
- Redding, CA
About this business
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Problems with Product/Service On 6.24.21 we contracted with Dabella to have 9 windows installed at our home. We were told that the estimated installation date would be 10.18.21. We paid a 2k deposit towards the cost. Not hearing from Dabella in Oct we called to followup on project and was told that windows have arrived and would be in contact with us. Today is Nov 30th and still no word from them or any subcontractor they may use. We are very fustrated with this horrible customer service from Dabella and are considering canc... read more
Problems with Product/Service We paid almost $30,000 in 2019 for a new roof from Dabella. Now, 2 years later, there is a significant leak that has ruined the drywall in one of the bedrooms in the home. Additionally, after further inspection of the roof when trying to identify the source of the leak, my husband found a lot of the flashing was not secured onto the roof and had fallen off into the gutters! Tried calling Dabella to have someone come and fix the issue as this roof is under warranty, but no one answers the phone o... read more
Problems with Product/Service On August 14, 2021 we had Mr. ******* over to our home to discuss DaBella replacing our siding on our home which we had just purchased. After looking over the siding, Mr. ******* gave us an estimate of $54,000 to replace the siding on the entire home. The $54K was way outside our budget and we started to discuss alternatives to his first proposal. Like most companies they had a good, better best option so we selected one of the product lines that was adequate for our home and would meet our need... read more
Problems with Product/Service We had them come out to do a quote for siding and windows and we were told that soffit and facia were included and it was not. Then they sent guys out to install that did a terrible job and we tried to talk to them to get it fixed and they could not speak any English. Then we kept calling our contacts to get them out to take a look at the mistakes and they wouldn't call back or answer our texts. Then when we finally got ahold of someone they said they wanted to make it right and they would come ... read more
Problems with Product/Service DaBella at ********* Or. filed a false report to my insurance company that has led to my ***************** canceling my Home Owners insurance.I was nagged for months to have a roofing estimate done. When I finally did, I was told my roof did not need replacing right away..likely 3 years left giving me time to budget replacing the roof , as we added some esthetics and complete paint job as well as all new kitchen..The DaBella reps left us with a bid to do keep in mind for future replacement, $32,... read more
Guarantee/Warranty Issues We need Dabella to provide us with a 2 year certification statement for the recent repair of our roof. When the roof was repaired on October 11th, 2021, we never received anything to sign or certification when the repair was completed. We have called several times each week since the repair to ask for the documentation. Each time we called they pointed us to customer service or to GAF. Customer service always asked us to wait 24-48 hours for them to call us back with an update but they never do and ... read more
Problems with Product/Service On 7/14/2021 we entered into a contract with DaBella in Eugene to replace the shower in our master bath. I utilized the DaBella in Hillsboro on this complaint as you would not allow me to use the Eugene address. I supplied a deposit of $3,119.00 towards a total bill of $12,545.10. The contract had a date to be performed of 9/20/2021. After that date passed and I had heard nothing, I started phoning the company. After a threat of contacting the BBB, they set me up with a contractor. The contracto... read more
Problems with Product/Service I hired Dabellas to replace my old siding with the Hardie Board concrete fiber board siding and my gutters for about $52,000 in July of 2021. The gutters and siding seem to be very nice but the crew dropped and broke my swamp cooler. It is now at the end of October and despite agreeing to replace it, despite being told that it's been ordered a few times, I can't seem to get Dabella's to actually order the swamp cooler. I'm not sure where the disconnect is happening, I've found and forwarded the ... read more
Problems with Product/Service July 8th 2021 I signed a contract with Da Bella to take out my tub and install a shower. The sales rep was ****** *********. They had put a anticipated start date of 9/10/21 to be concluded 9/11/21 with a number to call if I hadn't heard from them prior to that. I called 9/7/ 21 and was told they would get back to me in 24 to 48 hrs. I got no reply then or the other 5 times I have called nor any answer to the 6 emails I sent. No response to emails and the last time I called they said they would ... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,301 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.