This profile has been claimed by the business owner or representative.
DaBella
- Contractors
- Redding, CA
About this business
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Problems with Product/Service As you can see by documents ordered on 7/28/2021. I put down $5,500. Anticipated start date 11/3/21, anticipated conclusion 12/1/21. So far have got nothing except excuses. First it might be on the truck that's coming in on 11/15/ 21 but wont know until tht 17th will call you. Waited until the 22th and I called them and was told not on truck and she would check on it. Waiting again for call back. I called again a week and a half later just to see what kind of excuse i would get this time. Was to... read more
Problems with Product/Service On the 26th of May 2021 I ordered a Jacuzzi bathtub. Wrote a check in the amount $5,726. They said it would be installed in October. In November I made several calls to check on the progress. I spoke to several representatives and they said they would get back with me. No one has returned my calls.
Problems with Product/Service on Nov 4 2021 - i had gutters put onto my house with the company. prior to the install, we spoke to the sales rep who over sold us until the subcontractor came out and said it was incorrect. We paid a $50 down to the sales rep while he was here in order to pay cash. The sales rep continued to call regarding payment options even though we told him we were paying cash for them, he still ran my credit. I asked multiple times if what i was signing meant my credit would be ran, as i was unsure what s... read more
Problems with Product/Service We signed a contract with a company called DaBella to have six windows installed in our house and placed a down payment of $2000.00 on July 17th, 2021. We were told that the windows would be installed in early October. October came and went with no word from DaBella and no return phone calls. We called at the end of a October and in early November we received a voicemail from the company letting us know that they had the windows and that we would be getting them the same month. For the delay the... read more
Problems with Product/Service The date I contracted with them was October 1st 2021. The amount of money paid to them my alone is for $24,537 this was a purchase for a new roof placed on my home. After several weeks they finally came and started to work on my home as they were finishing up the roof they were placing vent into the roof live very long nails. Several of the nails came through my bedroom ceiling then I also had in my kitchen area the vent for my air conditioning and heater fell down and then a part of my ceiling ... read more
Guarantee/Warranty Issues The company took 4 months to make and deliver 5 windows. Upon delivery, Two large picture windows were 2 inches to large, therefore weren't able to be installed. One window arrived with a broken casing, it has been installed and the installer filed a claim on the warranty on my behalf.A couple days later, Dabella called me and asked that I pay the remaining balance. I refused to make additional payment until all windows have been installed and work meets my expectations. Dabella won't honor warranty... read more
Problems with Product/Service We had a bathroom remodel done September 23rd. The tub was not installed Properly. The tub is now bowed in the middle it's cracked on the side.. The insert pieces are not glued down properly to the wall, they took chunks out of my ceiling, took chunks out of my hardwood floors. At this point the tub is not salvageable. In October the sales person and the supervisor came out supervisor proceeded to tell me everything looked pretty normal that I had him get into the tub and he realized that it was... read more
Problems with Product/Service Over the course of 2019-2020 we replaced windows and doors at our house. Since June 2021 I have been trying to get DaBella to fix an issue with a large 2 part window in our dining room. The place where the windows meet lets water into the house, which ruined my plantation shutters, and window jambs. I have also tried to get them to repair the outside caulking. No reply from the manager in the last 3 months. He told me earlier they would fix it. I talked with ********, office manager; **** at All... read more
Guarantee/Warranty Issues Signed contract with Dabellas to install jetted jacuzzi tub in home 6/6/2019. Contract provided lifetime manufacturers warranty on installed bath and shower systems. In less than 2 years pump motor went out on jacuzzi. Dabellas considered this a jacuzzi issue. Jacuzzi willing to repair but required proof of purchase of jacuzzi parts from Dabellas. Dabellas has failed to provide the proof of purchase for nearly 4 months so jacuzzi will not repair the motor. Dabellas refusal to provide proof of purcha... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,301 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.