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Dave's Hot Chicken

4.2

About this business

Location details

43633 10TH ST W, SUITE 105, Lancaster, CA, 93534, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to Midnight
Tue10:00 a.m. to Midnight
Wed10:00 a.m. to Midnight
Thu10:00 a.m. to Midnight
Fri10:00 a.m. to Midnight
Sat10:00 a.m. to Midnight
Sun10:00 a.m. to Midnight
4.2757 reviews
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Davit H.'s profile image
Davit H. 
rating
3 years ago

I walked in to try this new place and there was no line so the cashier said "it'll take only 5 minutes", well, 25 minutes have passed by but I AM STILL WAITING!! 

Business response:

We clearly dropped the ball on your visit. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie 

Pablo G.'s profile image
Pablo G. 
rating
3 years ago

WOW. This is the most disgusting chicken sandwich joint I've ever been to. All together the pickles, coleslaw, and chicken were very dry. How do pickles & coleslaw even get dry you might ask? We'll you'll have to ask Dave. I also got a side of Mac n cheese and let me tell you it tasted like burnt plastic & mold (& no I'm not joking about the mold part). It almost felt as if I was eating food that was made 2 days ago & was only warmed up. Taste wasn't great & to be honest I only ate here because sassy bird was closed at the ... read more

Business response:

Hey Pablo, I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie 

Jacqueline E.'s profile image
Jacqueline E. 
rating
3 years ago

We were very excited to try this place out with how good the food looked but unfortunately this place wasn't for us. We ordered the strips (#1), cheese fries, the two burgers (#2), and the Mac and cheese and unfortunately didn't like anything. The chicken is not saucy at all it's just powdery. All I tasted with every bite is a Cajun salty seasoning. I felt like I was eating straight from the seasoning bottle. The cheese fries were ok and the Mac n cheese was kind of spicy. We didn't even come close to finishing our meals. An... read more

Business response:

I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie 

Joe Q.'s profile image
Joe Q. 
rating
3 years ago

stingy with the sauce. straight up told me no after giving me just 1 extra. Basic business lesson; it is much cheaper to keep an existing customer than to gain a new one. I will be taking my business elsewhere. 

Business response:

Joe, We are very sorry about this experience and would like to make it right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? - Julie 

Nia B.'s profile image
Nia B. 
rating
3 years ago

Well I loved this place...until I didn't, the customer service here is trash now. Whatever GM is in control ran this restaurant into the ground. They have lost our business for good after tonight's festivities...I asked for a refund tonight and will no longer support this place nor brag about it to others...shout out to sassybird cuz daves aint it yall! 

Business response:

I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie 

Tiffinee D.'s profile image
Tiffinee D. 
rating
3 years ago

My first time visiting this location and it's very nice and spacious. Had Dave's Hot Chicken previously and this tasted nothing like the chicken I had from the LA location. I asked for HOT and got no spice from it AT ALL. Not even a slight burn which was very disappointing. Flavor was okay. Not worth the money though. Only getting a 2nd star for appearance really. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie 

Jessica S.'s profile image
Jessica S. 
rating
3 years ago

The food quality is trash looks like teenagers run this business. Wouldn't recommend coming here try la locations preferably NOHO 

Business response:

Hey Jessica, I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie 

Ashley M.'s profile image
Ashley M. 
rating
3 years ago

The food was great! I took my three sons with me for a mother and son date but it's unfortunate the staff was throwing F bombs freely cursing while families were eating. They were playing loud rap that was so inappropriate for families that were there with children. They had no care in the world and even the cashier kept telling them there was customers present. Definitely won't be returning unless I order to go! We went in last night on 04/12/2022 

Business response:

Hey Ashley, We are very sorry that you didn't enjoy your experience! Your feedback is extremely important to us so that we can continue to improve the guest experience! That being said, we would LOVE a second opportunity to impress you. Would you be willing to connect with us at https://tellusdirect.com/dhc - We are confident that we can do better than this experience! -Julie 

J R.'s profile image
J R. 
rating
4 years ago

Poor customer service. We placed an online order. We arrived at the pickup location at our pickup time and checked in. We were told it would be a few minutes. 20 minutes went by and several other customers were given their orders. We approached the counter and asked only to find out our order had been sitting there in bags. The staff knew our name and that we were waiting but we had to ask for our food rather than it being given to us like they did for everyone else. 

Business response:

Hi JR We clearly dropped the ball on your visit. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? - Julie C. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.2 star rating with 757 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.