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43633 10TH ST W, SUITE 105, Lancaster, CA, 93534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
First time here and I have to say it fell below my expectations honestly. It started with my order getting skipped, so I had to go up to the counter and ask about my order. I ordered a mild slider with cheese (cost extra) and the tender in my slider was over cooked and dry with burnt spots around the tender it was not the seasoning. The only positive was the nice cashier that welcomed me with a smile. Most likely won't be back.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Order was made online and paid. Not enough sauce or customer service given. The food wasn't given when it said it was ready to be picked up. Where is the management? Why are the orders being put into the system as completed when they aren't? Night shift needs to be changed. Especially on the weekends. Dirty floors and tables. Some Staff was messing around in the kitchen. Thanks for making me wait along with other's waiting for food. Thanks for having me ask more than once for a simple order that was marked as done.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
First time was excited to see how it was, food looked good but wasnt even that good my burger was a mess & rude costumer service from the even Night Shift cashiers
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
I walked in to try this new place and there was no line so the cashier said "it'll take only 5 minutes", well, 25 minutes have passed by but I AM STILL WAITING!!
Business response:
We clearly dropped the ball on your visit. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
WOW. This is the most disgusting chicken sandwich joint I've ever been to. All together the pickles, coleslaw, and chicken were very dry. How do pickles & coleslaw even get dry you might ask? We'll you'll have to ask Dave. I also got a side of Mac n cheese and let me tell you it tasted like burnt plastic & mold (& no I'm not joking about the mold part). It almost felt as if I was eating food that was made 2 days ago & was only warmed up. Taste wasn't great & to be honest I only ate here because sassy bird was closed at the ... read more
Business response:
Hey Pablo, I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
We were very excited to try this place out with how good the food looked but unfortunately this place wasn't for us. We ordered the strips (#1), cheese fries, the two burgers (#2), and the Mac and cheese and unfortunately didn't like anything. The chicken is not saucy at all it's just powdery. All I tasted with every bite is a Cajun salty seasoning. I felt like I was eating straight from the seasoning bottle. The cheese fries were ok and the Mac n cheese was kind of spicy. We didn't even come close to finishing our meals. An... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
stingy with the sauce. straight up told me no after giving me just 1 extra. Basic business lesson; it is much cheaper to keep an existing customer than to gain a new one. I will be taking my business elsewhere.
Business response:
Joe, We are very sorry about this experience and would like to make it right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make it up to you? - Julie
Well I loved this place...until I didn't, the customer service here is trash now. Whatever GM is in control ran this restaurant into the ground. They have lost our business for good after tonight's festivities...I asked for a refund tonight and will no longer support this place nor brag about it to others...shout out to sassybird cuz daves aint it yall!
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
My first time visiting this location and it's very nice and spacious. Had Dave's Hot Chicken previously and this tasted nothing like the chicken I had from the LA location. I asked for HOT and got no spice from it AT ALL. Not even a slight burn which was very disappointing. Flavor was okay. Not worth the money though. Only getting a 2nd star for appearance really.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Dave's Hot Chicken has a 4.3 star rating with 817 reviews.
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.