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Dave's Hot Chicken
- Chicken Shop
- Lancaster, CA
About this business
Location details
43633 10TH ST W, SUITE 105, Lancaster, CA, 93534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
I ordered a slushy and they barely even filled it up, almost as if they took a sip before they gave it to me. very disappointed.
Took a friend to lunch here at his suggestion. I won't return. The chicken they sell is chicken tenders coated in a mixture of buffalo wings-type spices and deep fried. My friend had his "slider" style, meaning one 3 ounce piece on a bun. I had two pieces. Both came with a small 1000 island-type dipping sauce and about 12-15 crinkle cut fries. It's counter service, and you pay for and then pick up your items when they call your number. When I paid ($30!), the counter device asks how much you want to tip! What for? Ordering a... read more
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
Experience was horrible no ac, asked store manager she kinda ignored comment, workers were wearing sweat towels around neck due to no ac. Store manager is very unprofessional.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
Me and my wife order from here all the time surprised to come home to a raw tender in her box. For sure not going here again!
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
I had ordered through Postmates and found mold on the bottom of my bread. I called to inform them of my findings just to give awareness; the lady simply said they receive fresh bread daily and it is not possible....Poor customer service and food quality control.
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
The only two times I have gone, my order has been wrong. The first time I went I ordered the 2 sliders meal (both extra hot) I came home took a bit and it was unseasoned. I called and was told to come back and the mel can be replaced. I went and when I told the manager it was not extra hot she said "The seasoning is right there" and pointed. I then told her to try it to show her as proof it was NOT spicy. It was then replaced and was correct. I ordered again today 11/5/2023 and half my order was missing (doordash issue) was ... read more
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Cassandra G was really rude, October 29th, 2023 I ordered a small cup and as i was reaching for the receipt she swiped it really quick and said "you don't need it" with aggression... the whole process with ordering with her was an issue, food was good though thanks to the cooks!
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connectingwith us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you
Cassandra G. should not be working ... the one working on October 29 around 3PM. She has terrible customer service and had a attitude over every little thing, Other than that the food was alright.
One start review for a terrible experience. I ordered the Dave's number 2 and looking forward to eat. I did ask for a Military discount, but they discontinued the discount for military, it's fine. Their discounts for police and fire fighters. I ordered thru a cashier named Cassandra. As I was walking up, I vaguely heard her bad mouth a manager. But immediately turned her attention me. I put in my order. Time went by. Other customers were getting their orders except for me. Once I got my order, I took it and opened it in... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.2 star rating with 757 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.