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Dave's Hot Chicken
- Chicken Shop
- Lancaster, CA
About this business
Location details
43633 10TH ST W, SUITE 105, Lancaster, CA, 93534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
The food was amazing. The service was not. I downloaded the app, asked the girl to help me with the order because it was my first time. She took my order for a Box, which totaled $50.06, and told me to "SCAN THE RECEIPT INTO THE APP". The App kept on giving me ERRROR messages until it told me the receipt was TOO OLD to add to the Rewards Points. I tried contacting Daves with an email and i am being ignored. I refuse to go back until this is fixed.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
So confused on why the combo doesn't come with a drink? I'm not mad at that, it was just my first in there and got a lot of bad attitude from the workers. Decent food
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
They work very sloppily, the trash is left out, the tables are greasy and have food residue, and they didn't clean the tables even after asking several times.
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
I used to really enjoy Dave's Hot Chicken, but lately the quality and service have noticeably declined. The chicken no longer tastes fresh or consistent--often dry on the inside and overly greasy on the outside. The seasoning feels unbalanced compared to before, and the spice levels don't seem as carefully done. Fries are frequently soggy, and portions feel smaller despite higher prices. Service has also been disappointing. During multiple visits, staff have ignored us while we waited at the counter, which made the experien... read more
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Stopped by Dave's Hot Chicken recently and had one of the worst customer service experiences I've had at any location. I ordered a 10-piece medium, and when I opened the box, half the pieces were barely seasoned at all -- like they forgot to dust them. I went back the next day to get the issue corrected, thinking it would be simple. Instead, the employee Aeleen brushed it off and said, "We'll double dust them this time." That's not a solution. No one is asking for extra dust, extra spicy, or anything like that -- we just wa... read more
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
The customer service was fine, however, the food is disgusting. Chicken is undercooked and lacks flavor. Just not my thing.
Business response:
We're truly sorry to hear that we didn't meet your expectations during your visit to Dave's Hot Chicken. We value your feedback and would like to make it right. Your satisfaction is important to us, so please help us improve by providing more details about your experience at dhcfeedback.com. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
This happen on the 6/11/25:your chicken is mid everything about it is mid I wanted to try it but when I got it the only good thing was the fruit punch the #2 was mid the chicken wasn't asnt hot and the sauce tasted like mayo. I waited in line for 30min. And it was for my birthday I am highly disappointed
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Asked for extra pickles and received none, plus there was a hair on my burger. I love Dave's Hot Chicken but today I'm disappointed
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention.
Let me start by saying, I LOVE the food, BUT this happens 80% of the time I order from Dave's & now I'm DONE!!! Honestly, it's at every location, but this latest time is the most recent and egregious. I am allergic to cucumber, so I always order saying, "no pickles anywhere." I placed an order for 3 tenders, with cheese, no pickles. The ticket says it and I paid the extra for the cheese...to get home (an hour away), open up my box and see EXTRA pickles and no cheese!!! It would be bad enough to make the mistake, but clearl... read more
Business response:
WOW! Thanks! We appreciate the dedication!
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 835 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.