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587 W Channel Islands Blvd, Port Hueneme, CA, 93041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:45 p.m. | |
| Tue | 10:00 a.m. to 11:45 p.m. | |
| Wed | 10:00 a.m. to 11:45 p.m. | |
| Thu | 10:00 a.m. to 12:45 a.m. | |
| Fri | 10:00 a.m. to 1:45 a.m. | |
| Sat | 10:00 a.m. to 1:45 a.m. | |
| Sun | 10:00 a.m. to 12:45 a.m. |
We get Dave's pretty often and this last time was the worst time. We ordered the large Mac and Cheese Fries and it only came with half of the chicken it was supposed to come with and literally a spoonful of Mac n cheese. Also, the buns on our sliders were cold and stale and the cheese wasn't even melted. For the price that we paid it was totally not worth it. Extremely disappointed especially since it's one of our favorite spots.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Food is really great I love eating here the sandwiches never disappoint. But I do feel like they need to attend the people that pre order their food first because I feel like everytime I preorder my food and get there when they say my food is ready I still have to wait like 10+ minutes for someone to even acknowledge me or even when I'm waiting there sometimes some door dashers come in and try to cut me and they just show their phone to the employees and they seem to help them out first.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
I placed an online order like I have a number of times. I had a noon pick-up time. When I arrived at 12:05, my order was not ready. I was told it would be ready shortly. Then they asked to see my confirmation and I showed her my email. I then waited 20 minutes while other orders came out. After 25 minutes I asked where my food was and the "manager" told me that it had never entered their system. I don't know how they could both be preparing my order and have no record of the order. It was unclear whether they were ev... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
This restaurant provided me terrible customer service after I paid for my food. After nearly one hour of waiting, the staff admitted my food order was lost. The restaurant was not busy with customers at the time.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
This restaurant provided me terrible customer service after I paid for my food. After nearly one hour of waiting, the staff admitted my food order was lost. The restaurant was not busy with customers at the time.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
This restaurant provided me terrible customer service after I paid for my food. After nearly one hour of waiting, the staff admitted my food order was lost. The restaurant was not busy with customers at the time.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Amazing what people will eat. Worst chicken tenders I have had. The seasoning destroys the chicken and fries. Chick Filet, Popeye's, Cane's and KFC are brilliant compared to Dave's !
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I had come in to pick up an order that I had placed through the app. This was only my second time ordering from here, so I had assumed that everything in the order would be correct, but as soon as I got back home I noticed that not only did they forget to include the Mac and cheese I paid extra for, but they also did not include any of the dips. I tried calling multiple times with no answer. So I drove back there and by the time I arrived back at the restaurant my food was already cold. I had asked one of the employees to re... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Friendly cashier so no issue with that. However, I ordered my food to go yet my chicken wasn't even lukewarm! My fries were lukewarm which is unacceptable because I was made to wait for my order since they had to get my chicken ready. Mind you, they had only 3 people who ordered before me and nobody else was there. Yes, they may have had delivery orders but that doesn't erase the fact that I still should have received my food HOT&FRESH!! I have notified them and given the order number,date and time and Alexa has contacted m... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Dave's Hot Chicken has a 4.7 star rating with 1,611 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:45 a.m.