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Dave's Hot Chicken

4.8

About this business

Location details

890 Broadway, Saugus, MA, 01906, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to Midnight
Tue10:30 a.m. to Midnight
Wed10:30 a.m. to Midnight
Thu10:30 a.m. to Midnight
Fri10:30 a.m. to 2:00 a.m.
Sat10:30 a.m. to 2:00 a.m.
Sun10:30 a.m. to Midnight
4.81,215 reviews
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Jeremy E.'s profile image
Jeremy E. 
rating
a year ago

Juicy, tender, flavorful, and hits the spot! The Kale slaw that comes with the sandwich, helps provide a smooth creaminess with a crunch. The fries are okay, but the sandwich is why you come to this establishment... 

Business response:

Thanks for the awesome review! We're thrilled to know you had a great experience with us. Let's work together to make it even better! Share your thoughts at http://dhcfeedback.com, and let's aim for that fifth star! 

Chas K.'s profile image
Chas K. 
rating
a year ago

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Michele M.'s profile image
Michele M. 
rating
a year ago

The sandwich is standard and tastes great with the sauce. We arrived around 4 pm and it wasn't busy. The register person was on his phone and didn't pay attention when we were ordering so we had to repeat it a couple of times. The spiciness isn't too bad compared to other chicken places. The fries are thicker cut and pairs well with the sandwich. Plenty of seating and parking right next to the restaurant. Right off route 1 so it's convenient if you're craving a chicken sandwich. 

Business response:

Hey, big thanks for the high marks! We're super stoked you had a great time. Just wondering, what's the secret sauce we need for that perfect score? Hit us up at http://tellusdirect.com/dhc – let's make it happen! 

John L.'s profile image
John L. 
rating
a year ago

I don't understand why this place is getting crummy reviews. It's amazing. I mean, it's fast food - and it appears to be made to order. That said, I didn't give it 5 stars bc my fries were cold. However, I noticed that the people ahead of me asked for new fries and junior, from DHC got them new ones asap! Dude was on it and was also really friendly. So, hard to hate this place ! My only suggestion, remove the tip from your POS machine. It's fat food ya'll, get real. But good food and Junior was really nice and the bathrooms ... read more

Business response:

We're happy that you're happy! If you have a minute would you mind connecting with us at http://tellusdirect.com/dhc to tell us how we can earn that last star? 

Sofia E.'s profile image
Sofia E. 
rating
a year ago

Dave's hot chicken was yummy. The chicken was tender the spice was good and the fries had a nice spice on them. Not too impressed with the sauce. The service at the register was great. Super nice and personable. However the order we received was wrong. I asked for no pickles, slaw on the side and sauce on the side. I received pickles, no slaw, and sauce on my sandwich. 

Business response:

We appreciate your four-star review! It’s wonderful to know you had a positive experience. We aim to make every visit exceptional, and your feedback at http://tellusdirect.com/dhc can help us achieve this. If you have a minute, please reach out, we look forward to your thoughts! 

Joseph P.'s profile image
Joseph P. 
rating
a year ago

They opened xa new Dave's in saugas mass. Good food chicken tenders and fries. Good service nice breading on the chicken. Very good. 

Business response:

We're thankful for your four-star review and happy to have served you well. To help us deliver a five-star experience next time, we'd appreciate your detailed feedback at http://tellusdirect.com/dhc. Every insight helps us improve!" 

Jessica C.'s profile image
Jessica C. 
rating
a year ago

Had to stop by when I saw it was spicy chicken. It did not disappoint. The line and wait was not too long. Food came out fresh and hot. Chicken was juicy, and fries were flavorful! The medium spicy was just enough heat but we will try a higher level as we were scared it might be too spicy. My husband enjoyed it and we will be back. 

Business response:

Thank you for the four-star review, we are so glad you enjoyed your experience. To make your next visit perfect, please share your additional feedback at http://tellusdirect.com/dhc. We're looking forward to earning that fifth star from you!" 

D D.'s profile image
D D. 
rating
a year ago

I found the menu to be a bit limited. The food was average and expensive. The resteraunt was nicley decorated and comfortble. 

Business response:

We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie 

Miguel O.'s profile image
Miguel O. 
rating
a year ago

So when I pulled up to this place, I was expecting something basic, maybe even a bit dull, but I was wrong. The place looked great, service was nice and the people there were pretty cool. NOW THE FOOD, I asked for food to be spicy, and this place delivered, the mac n cheese is so good, and the sauce was on point. The chicken was so good that I almost cried, but I will say the guy was right about hot being spicy as hell. Still 8/10 experience 

Business response:

Thank you for the four-star review, we are so glad you enjoyed your experience. To make your next visit perfect, please share your additional feedback at http://tellusdirect.com/dhc. We're looking forward to earning that fifth star from you! 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.8 star rating with 1,215 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:30 a.m.