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Dave's Hot Chicken
- Chicken Shop
- Saugus, MA
About this business
Location details
890 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
my boy andre the manager is the goat and jorden the new employee is also my dog come get food here rn this shit is fyyye
No star low enough. The chicken tasted like It was tossed in taco seasoning... supposed to be "mild". Very disappointed and for the price not worth it. Fry's were okay lightly seasoned and very crispy. And ice machine broke on me walked out like I went snowboarding.
Business response:
Sorry to hear the seasoning wasn’t what you expected. We appreciate the feedback and will keep it in mind.
Stopped in around 10:30 on a Saturday night after flying in from West Coast hoping for a quick bite before heading to the hotel. Waited more than 45min for 3 chicken sandwiches for me and the kids. Seems like it shouldn't take that long to make a chicken sandwich. Kids were tired and hungry. Very frustrating. Seems like some production streamlining is needed.
Business response:
We're sorry to hear that your experience didn’t meet expectations. We strive to provide the best for our guests, and it’s disappointing to know that didn’t happen. When you have a moment, could you share more details at dhcfeedback.com? We’d like the opportunity to make it right for you.
Prices are way too high! It's chicken for heavens sake! It is fast food! Get your prices in line with what you're serving! Otherwise in this economy you will be out of business fast and furiously!
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://dhcfeedback.com, we'd welcome the chance to make it up to you.
All I wanted to do is look at the menu. It is so convoluted to try and find a menu that is a waste of my time. So many other options.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
Wanted to try Dave's for a while so we stopped in Saturday night just after 11pm. I was bummed there was no drive thru. Went in and ordered #1 2 tenders and fries medium heat. Got the food super fast. While there was nothing wrong with the chicken, I found it was very underwhelming. For a place that only does chicken, I thought it would be some really good stuff. It reminded me of the tenders you can get at the Market Basket grill. The chicken seemed a little rubbery and the coating close to the meat was like paste. ... read more
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
We order from Dave's once or twice per week. We always get the hot tenders, fries, and coleslaw. Often, we get the chicken sandwiches. Our favorite item was the "not chicken", cauliflower. Unfortunately, in the recent weeks this item was replaced by the chicken bites. We will miss it!! As previously mentioned, we have been going here once a week since opening in Saugus. Not anymore. We were served raw chicken tonight. Deeply disappointed and concerned over food safety and our health after eating this. Photo attached.
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at tellusdirect.com/dhc. We would like to make things right if you give us another chance.
This place is ridiculous. I needed to place a large order for a catering didn't care if I had to purchase 30 diffrent orders. And spoke to Sammy told him I was driving I knew what I wanted I also could pay over the phone and they refused to take my order. Pretty rude and just said nothing he could do. They are not allowed to take food orders over the phone . Honestly I can see why this is one of the lowest ranking daves hot chicken: I ended up ordering from somewhere else where humans can actually speak to you . Such a sha... read more
Business response:
Yikes, that’s not good. We definitely want to sort this out for you. Can you drop us a line at http://tellusdirect.com/dhc? Let’s get this turned around
Way too expensive for the portions, chicken is over seasoned while simultaneously having no flavor
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 1,215 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.