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890 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
amdre is the best customer services , great experience definetly coming back. He was so nice and welcoming, I recommend this Dave's hot Chicken.
Honestly I don't understand why there are so many bad reviews! We've gone a few times now and each time the food has been consistently good for a fast casual place. The chicken is flavorful and not dry, it's good quality chicken, and the prices are pretty decent for the amount of food. The fries and sauce are also great! I recommend getting a one tender and one slider meal. I've enjoyed mild and medium.
Business response:
Appreciate the love! Glad you’ve had solid experiences with the food and portions. Thanks for the recommendation!
I ventured here after working out at Saugus Planet Fitness with my friends, they asked to remain anonymous so I'll call them Ringo, Dalton and Steve. I walked through the corridor and to my surprise I was greeted by delight and friendliness. Andre is a fantastic employee who treated me and my friends with utter respect and kindness. Although some of my friends do not deserve that respect, wink wink Steve. Working in the food industry isn't for the faint of heart, it is very taxing and often times employees radiate negativity... read more
The food is ok. We ordered sliders. When I hear slider, I think "small sandwich." However these were full size burger buns with a massive chicken tender hanging off the side. We all would have ordered 1 slider instead of 2 had we realized that they weren't actually sliders. The flavor was ok. I ordered medium and it was just spicy enough. One of our adult sons who eats insanely spicy food took one bite of the reaper and threw it in the trash. His mouth was on fire for hours after. He said the worst part was that it was a... read more
Business response:
Yeah, our sliders are definitely more like full-sized sandwiches! Sounds like the Reaper lived up to its name—props to your son for giving it a shot!
Juicy, tender, flavorful, and hits the spot! The Kale slaw that comes with the sandwich, helps provide a smooth creaminess with a crunch. The fries are okay, but the sandwich is why you come to this establishment...
Business response:
Thanks for the awesome review! We're thrilled to know you had a great experience with us. Let's work together to make it even better! Share your thoughts at http://dhcfeedback.com, and let's aim for that fifth star!
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The sandwich is standard and tastes great with the sauce. We arrived around 4 pm and it wasn't busy. The register person was on his phone and didn't pay attention when we were ordering so we had to repeat it a couple of times. The spiciness isn't too bad compared to other chicken places. The fries are thicker cut and pairs well with the sandwich. Plenty of seating and parking right next to the restaurant. Right off route 1 so it's convenient if you're craving a chicken sandwich.
Business response:
Hey, big thanks for the high marks! We're super stoked you had a great time. Just wondering, what's the secret sauce we need for that perfect score? Hit us up at http://tellusdirect.com/dhc – let's make it happen!
I don't understand why this place is getting crummy reviews. It's amazing. I mean, it's fast food - and it appears to be made to order. That said, I didn't give it 5 stars bc my fries were cold. However, I noticed that the people ahead of me asked for new fries and junior, from DHC got them new ones asap! Dude was on it and was also really friendly. So, hard to hate this place ! My only suggestion, remove the tip from your POS machine. It's fat food ya'll, get real. But good food and Junior was really nice and the bathrooms ... read more
Business response:
We're happy that you're happy! If you have a minute would you mind connecting with us at http://tellusdirect.com/dhc to tell us how we can earn that last star?
Dave's hot chicken was yummy. The chicken was tender the spice was good and the fries had a nice spice on them. Not too impressed with the sauce. The service at the register was great. Super nice and personable. However the order we received was wrong. I asked for no pickles, slaw on the side and sauce on the side. I received pickles, no slaw, and sauce on my sandwich.
Business response:
We appreciate your four-star review! It’s wonderful to know you had a positive experience. We aim to make every visit exceptional, and your feedback at http://tellusdirect.com/dhc can help us achieve this. If you have a minute, please reach out, we look forward to your thoughts!
Dave's Hot Chicken has a 4.8 star rating with 1,357 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.