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David's Bridal
- Bridal
- Kennesaw, GA
About this business
Location details
Main Street at Town Center, 440 Ernest Barrett Pkwy. Ste #36, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I'll start by saying the girl who helped me pick out my dress was amazing. I love my dress. That being said, everything after has been a total nightmare. The wedding dress I was supposed to pick up in store was shipped to one of my bridesmaids, even AFTER speaking to someone when it came in. They then later shipped the dress that was supposed to be shipped, days later, after I just planned to pick it up. I spoke to someone at the store today at 3 pm to confirm the final bridesmaids dress was still there, and told them I wou... read more
Business response:
Hello Kayla, we sincerely apologize for any and all confusion regarding your time with our Kennesaw team. So that we can learn more and better assist you, please email us at DBCares@dbi.com (Attn:BrittianyB) with the above information. Thank you, BrittianyB.
Definitely left a bad taste in my mouth... we came in to look at dresses to wear to a wedding and my two year old daughter had a meltdown, so my mom took her outside... the girls at the front proceeded to stand there and talk about the way my daughter was acting and watching her outside and telling eachother what she was doing not knowing her mom is standing right there... rude and disrespectful. you never know who you're talking about or in this case who's CHILD you're talking about. won't be back.
Business response:
Hello Brittany, we deeply apologize that you and your daughters recent experience with our team was disappointing. We strive to provide the best possible customer service and we are very sorry to hear that was not what you were given. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wish... read more
This place is awful. The people are rude. refused to allow my daughter to try on dresses that she liked but rudely insisted that she try only the dresses that the lady recommended. refused to allow my 12 years old to try on any junior dress but only adult sizes. guess to make the extra commission since the same dresses in a juniors size was 50.00 cheaper. so now I have to pay an additional 50 - 100.00 on having an adult dress altered to fit a 12 year old. Find somewhere else to shop for dresses.
Business response:
Hello Tim, we are sorry to hear that your time with us was disappointing. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyD.
Sentí como k hay rrasismo en las empleadas
Business response:
Hola Mitzy Lamentamos saber que te sientes as�. Nos gustar�a saber m�s sobre su visita y lo invitamos a enviarnos un correo electr�nico a Dbcares@dbi.com (Attn.Kennesaw) Con m�s informaci�n. Gracias, Ellice J.
My bridesmaids dress was shipped to her all rolled up in a bag. Box would have been better. The service we received the day we bought the dress was less than stellar.
Business response:
Hello Stefanie. We would like to apologize that your experience with us was not better. We appreciate your feedback on these matters as we are always looking for ways to better our services. We will be sure to share this with the appropriate parties. Thank you, Ellice J.
RecommendedTiffany and Lauren were amazing! I loved the whole experience!!!!!
Business response:
Hi Ashley! Thank you for taking the time to leave such kind words! We are so happy to hear that Tiffany and Lauren were able to take such great care of you. We will definitely share your compliments! Best wishes, Ellice J.
RecommendedLily was very helpful in my search for bridesmaids dresses. With only two months until the wedding, I was worried we wouldn’t be able to find anything. She went out of her way to make it easy for us.
Business response:
Hi Allison! It makes us happy to see that our team helped you find just the right dress for the occasion. We will share your kind words with Lily! Best wishes, Ellice J.
RecommendedKelsey was wonderful in helping to find the perfect bridesmaids dress!
Business response:
Hi Jaymi! We are happy to hear that Kelsey was able to make your visit a great one! Thank you for taking the time to share your experience with us! Best wishes, Ellice J.
We felt rushed and really not attended to for our bridesmaid appointment. Our salesperson Lida was juggling so many people that she was frantic and didn't seem to remember anything we asked. We didn't trust her advice because she seemed all over the place, and felt she was just trying to make a sale. At the end of the appointment she asked us to do a survey to rate her on Facebook and hopefully give her 5 stars because she needed Starbucks. We couldn't believe how out of tune she was with how unhappy we were.
Business response:
Hello France. We are disappointed that your time with us was not more personal. We want all of our guests to receive the attention and quality service that they deserve. We apologize and will be discussing your experience with management. Thank you, Ellice J.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.8 star rating with 8,665 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open tomorrow at 10:30 a.m.