This profile has been claimed by the business owner or representative.
Cross County Mall, 4254 Okeechobee Boulevard, West Palm Beach, FL, 33409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Made an appointment 2 weeks in advance and I don't even know why I bothered to make an appointment. The store was empty, maybe 4 other people in the store. The lady assigned to us helped me pick out a couple of dresses when I first got there but didn't see her after that. I had to go pick out other sizes and dresses for my bridesmaids to try on while the lady who was supposed to help us was helping a bride pick out her dress even though we were there first. After picking out the dress I wanted we were talking about a sale th... read more
I cant stand this place, out of 5 trips there i have only ever had one good experince.
Business response:
Hello Carol, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
They not friendly nor are they helpful I do not plan on going back there
I went with my family and found a great gown thanks to Sarah , but when I went to my 2nd fitting staff was very Rude ! And I already had paid I was excited to see the gown of my dreams . When I got my dress it was so wrinkly I was very upset I would have thought that came included due to the amount I had already paid. I was told to paid and extra $40 plus tax to have it steamed I would not recommend this store especially with staff that has a very sour attitude.
My best friend is getting married soon. We all bought our bridesmaid gowns, the wedding gown, accessories, flower girl dresses, etc... in your store. If we had known how rude, unhelpful, inept, etc..... they are, we'd have never bought a thing from there. From here forward, none of us ever will. The West Palm Beach store's staff is absolutely wretched! When Tiffany McCoy calls to make payments on her dress, they don't answer the phone or they put her on hold and never get back to her. When she told them that she was going to... read more
David's Bridal has a 4.7 star rating with 6,513 reviews.
David's Bridal is open now. It will close at 7:30 p.m.